McDonald's

3.5
963 reviews
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Business Details

506 Allison Street, Charles City, IA
50616, United States
(641) 228-1020
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
506 Allison Street, Charles City, IA
50616, United States

Hours

Reviews

3.5
963 reviews
5 stars
323
4 stars
214
3 stars
210
2 stars
84
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff interactions and long wait times for orders.

Food Quality

Many reviews highlighted issues with food quality, including cold, old, or incorrect orders.

Customer Experience

Several customers expressed disappointment with the overall dining experience, citing uncleanliness and unprofessional behavior from staff.

Positive Feedback

Despite the negative comments, some customers praised the friendly staff and fresh food on occasion.
  • KW
    Katey Wells
    Dec 26, 2025
    1.0
    Went in for what we expected to be a quick lunch. Unfortunately, after ordering, we waited about 35 minutes while customers who arrived after us were served their food. When we asked the cashier for an update, we were told our order had already come out, which it had not. We then asked to speak with the manager, but the interaction was very disappointing. Rather than looking into the issue, the manager was dismissive and accused us of being dishonest. As local, frequent customers, this was especially frustrating. A quick review of the cameras would have shown that we never received our food. The situation could have been handled much more professionally, and the lack of accountability and poor customer service from management left a bad impression.
  • DG
    Doomer Girl
    Dec 19, 2025
    1.0
    This is so dangerous. The employee at 10pm Friday night 12/19 promised us that this was a diet coke and pushed the button down for us in the drive through. My husband is diabetic. After a few sips he says i dont think this is right. We used our at home test strips to test the coke it was in deed a regular coke. Also our sandwiches were incorrect. I hope you train your employees better because this can cause someone to go into a coma or medical harm.
  • JS
    Jess Slaughter
    Dec 19, 2025
    1.0
    Daughter ordered a cheese burger and only got 1 pickle slices. Not one to complain normally but she is so I had to say something
  • JW
    John Weber
    Nov 29, 2025
    1.0
    Horrible customer service, demanding I pull into a parking space on a day with severe winter weather without another customer in sight. Then I get a cold in the middle hamburger. Awful!!!
  • JC
    Jonathon Cody
    Nov 5, 2025
    5.0
    Its McDonalds@
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 506 Allison Street, Charles City?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Sunday.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.