McDonald's

3.5
962 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
506 Allison Street, Charles City, IA
50616, United States

Hours

Reviews

3.5
962 reviews
5 stars
324
4 stars
214
3 stars
211
2 stars
84
1 star
129

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, old, or improperly prepared, leading to dissatisfaction.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders, contributing to a negative experience.

Cleanliness

Several customers noted cleanliness issues, particularly with the bathrooms and dining area, affecting their overall impression.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and quick service during their visits.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect food preparation.
  • JC
    Jonathon Cody
    Nov 5, 2025
    5.0
    Its McDonalds@
  • DP
    David Peek
    Oct 7, 2025
    5.0
    McDonald's is one of the greatest fast food restaurants in the world. My wife and I have been buying ourselves Happy Meals to try and collect all of the BTS characters, because she is, and has been a huge fan for years! McDonald's is also starting the Monopoly game again! One of my favorite McDonald's events!
  • RO
    Russ Obermeier
    Oct 5, 2025
    1.0
    Took them 25 minutes to get my deer to me Too busy talking in back. Place was not busy. Will never visit this place again.
  • TH
    Terri Hay
    Sep 24, 2025
    1.0
    Don't you know the real story with McDonald's
  • DD
    Dezzï Despenas
    Aug 21, 2025
    1.0
    My chicken nuggets were old and hard, I had to throw them away. My fries were not fresh, the burger was dripping in grease. It would have been great if they simply drained the burger; but nope, they want to give me a heart attack maybe 🤔. And the lemonade is so sweet and sugary, not in a good way. I had to add water to it. When does the quality of the food outweigh the speed of service? Please 🙏🏼 you can do better than this 🥺.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 506 Allison Street, Charles City?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Sunday.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.