Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Cedar Rapids Edgewood Rd.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.1
546 reviews
5 stars
184
4 stars
83
3 stars
55
2 stars
55
1 star
169
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor customer service, and incorrect orders, leading to frustration and disappointment.
Food Quality
Many reviews highlighted issues with food quality, including undercooked or overcooked items, lack of seasoning, and unappetizing presentation.
Cleanliness
The restaurant was often described as dirty and unsanitary, with complaints about unclean tables, overflowing trash, and inadequate hygiene practices among staff.
Management Concerns
Several customers noted a decline in service and food quality since a change in management, suggesting a need for better oversight and training.
- RTRajayha TillmanDec 18, 20251.0I am extremely disappointed by my experience at Wingstop on Edgewood Road in Cedar Rapids. I waited over an hour for my order, and when it finally arrived, the food looked bad and unappetizing. Given the long wait, I expected at least proper hygiene and basic customer service. During my visit, I politely asked an employee who was handling food to wash her hands. Instead of complying or addressing my concern, the employee threatened me and used a racial slur, calling me out by name in front of other customers. This behavior was completely unacceptable and made me feel unsafe. I immediately informed the manager, expecting a professional response. Unfortunately, the manager did nothing to correct the situation or address the food safety concern. This lack of action made the experience even more upsetting. The combination of long wait time, poor food quality, employee harassment, and manager inaction made this visit one of the worst restaurant experiences I have ever had. I felt disrespected, unsafe, and unwelcome. I am sharing this review so that others are aware of the serious issues at this location. I hope Wingstop corporate takes this incident seriously, investigates the employee and management response, and ensures proper food safety and customer service standards are followed.
- SASara AvilaDec 13, 20252.0My meal was for two 15 wings, I received 14 and just a few fries :(
- JPJorge PedrozaDec 6, 20251.0Very bad servise
- TWTaja WaldonDec 3, 20251.0You can keep it. Not going all in depth. I can say... before I go back and eat at this wingstop again... I'll trust someone selling chicken out thier trunk. If I order garlic parmasane... can I taste garlic and maybe the parmasane? And not just parmasane that still didn't give parmasane. The fries were burnt... you can taste the old grease the food was cooked in. Yes, the fries were overly cooked, brown to dark brown spots. Didn't even have potatoe in the middle of the fry. It was hollow. 1 out of 10. And I I only gave a 1 due to it being the girls first day or week. My experience if I wrote it all out... you all would understand my frustration.
- MTMichael TangneyNov 26, 20251.0Absolutely disgusting on the inside. Food everywhere. Tables all dirty and every employee sitting on their phones instead.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Cedar Rapids Edgewood Rd. offer?
Wingstop Cedar Rapids Edgewood Rd. offers classic wings, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Cedar Rapids Edgewood Rd.?
Wingstop Cedar Rapids Edgewood Rd. is open daily from 10:00 AM to 1:00 AM for pickup, delivery, and dine-in.
Does Wingstop Cedar Rapids Edgewood Rd. offer delivery and pickup services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Is there a drive-through service available at Wingstop Cedar Rapids Edgewood Rd.?
No, the drive-through service is not available; the location is closed for drive-through every day.
How can I order from Wingstop Cedar Rapids Edgewood Rd.?
You can order online through their official menu link or via their mobile app available on iOS and Android.
What payment methods are accepted at Wingstop Cedar Rapids Edgewood Rd.?
They accept American Express, Discover, MasterCard, and Visa credit cards.
What is the address and contact number for Wingstop Cedar Rapids Edgewood Rd.?
The address is 2360 Edgewood Rd SW Ste 500, Cedar Rapids, IA 52404, US. The main phone number is +1 515-417-9464.
Are there other dining options near Wingstop Cedar Rapids Edgewood Rd.?
Yes, nearby restaurants include Noodles and Company, Napoli's Italian Restaurant, Chipotle Mexican Grill, and Crab House, offering a variety of cuisines for additional dining experiences.
What nearby services can customers access after visiting Wingstop Cedar Rapids Edgewood Rd.?
Customers can visit nearby service providers such as AT&T Store for mobile phone needs, Great Clips for haircuts, and Q Nails and Spa for beauty treatments, all within close proximity.
How can someone visiting Wingstop Cedar Rapids Edgewood Rd. plan for nearby errands or activities?
Visitors can plan to grab wings and then explore nearby shops like Slager Appliances, or enjoy coffee at 7 Brew Coffee, or grab a sandwich at Jersey Mike's, making it convenient to combine dining with other errands or leisurely visits.