Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported slow service, rude staff, and incorrect orders, leading to a generally negative perception of the service quality.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold, stale, or incorrect items.
Management Concerns
Several reviews indicated issues with management and staffing, including being understaffed and unresponsive to customer complaints.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, noting improvements under new management and specific positive interactions with staff.
DB
Daniel Belay
3 days ago
3.0
Went earlier this evening to get a sandwich for later tonight. Ordered a spicy crispy chicken, warmed it up to eat now and see i got unspicy. Sad
DH
Destiny Hamilton-Beadle
Jan 29, 2026
1.0
Workers were all over the place and constantly talking. not even behind the counter. Forgot our drinks, then proceeded to go back inside and talk to his coworkers and forget our drinks once more. when he finally came out, he was still missing a drink. And almost dropped frosty. Manager was terrible! Kept trying to tell us we didn’t order a third drink after we literally showed our receipt! Unprofessional and untrained. Grease smells like it’s never Been changed and there were multiple teens running in and out.
VR
Virginia “Ginger the Clown” Rice-Poole
Dec 23, 2025
5.0
We go through the drive through and just get a single junior baconator burger. Nothing else. Everything else at any location is a crap-shoot.
KB
Kim Burrows
Dec 13, 2025
5.0
Good
CC
Char
Dec 9, 2025
1.0
The absolute worst Wendy's I've ever been to in my entire life. One time we went and it was 11:55 and they were already closed and cleaned the kitchen. Absolutely ridiculous if you don't close until midnight. Another time we went and we stood there for 10 minutes and I finally went and asked for my order and they told me that no order had been put in and I was like that's ridiculous I already put the order in online they told me I needed to wait. I told him I had already been waiting for 10 minutes. One girl actually went and did her job and checked and she was like oh yeah this came through 10 minutes ago. But that's exactly the low bar customer service you're going to get in this Wendy's. And if they cut corners in front of the customer I can only imagine what kind of corners they're cutting behind the scenes
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 1852 42nd St. NE, Cedar Rapids?
Wendy's is open Monday through Saturday from 6:30 AM to midnight, and on Sunday from 6:30 AM to 11:00 PM.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 1852 42nd St. NE offers drive-thru service every day with the same hours as the store.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers both delivery and takeout services. You can order through their app or website.
Is breakfast served at this Wendy's?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I provide feedback or contact the Wendy's at 1852 42nd St. NE?
You can call the location directly at (319) 393-1619, reach the Customer Care team via their website's live chat or contact page, or fill out a customer satisfaction survey using your receipt information.
Where can I find Wendy's menu and nutritional information?
Menu pricing and nutrition information are available on Wendy's official menu website and mobile app. Prices may vary by location.
What are some nearby places to visit around Wendy's at 1852 42nd St. NE?
Nearby places include Kwik Shop convenience store, Donutland bakery, Parlor City Ice Cream shop, and Hacienda Las Glorias Mexican restaurant, which you might enjoy before or after your meal at Wendy's.
Are there any pet services near Wendy's at 1852 42nd St. NE?
Yes, the pet sitting and dog walking service named 'Move along, li'l doggy' is located nearby, perfect if you need care for your pets during your visit.
How can nearby services like Kwik Shop and CVS Pharmacy be helpful when visiting Wendy's?
Kwik Shop offers convenience store and gas station services nearby, which is convenient if you need fuel or quick snacks. CVS Pharmacy nearby is useful for shopping for personal care items or prescriptions along with your meal run at Wendy's.
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