Brand Certified
Wendy's
3.4(1197 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
190 Collins Road, Cedar Rapids, IA
52402, United States
Certified by Wendy's • Feb 22, 2026
(319) 373-4188
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/ia/cedar-rapids/190-collins-road
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.4
1,197 reviews
5 stars
389
4 stars
290
3 stars
191
2 stars
92
1 star
235
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers reported inconsistent food quality, with many experiencing cold or poorly prepared meals.
Staff Attitude
While some staff were praised for being friendly and helpful, many reviews noted a lack of professionalism and poor communication among employees.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty tables and unsanitary conditions.
- BFBrandon FonnerFeb 13, 20265.0Amazing staff, probably the best Wendy’s I’ve seen
- JHJeffery HeitzJan 7, 20265.0The Food was good...and it was fresh. Courteous staff.
- TCT CagleJan 4, 20265.0Service with a smile 😊
- DHDenny HodgeDec 30, 20252.0Food must have been sitting around for a while. Chicken sandwich was half the size they used to be. Chicken tenders were tough and chewy. I ordered ahead and still waited 10 minutes for my food. Ordering online was nearly impossible. Worst fast food ordering system I've ever used. It is no wonder the company is struggling.
- KTKassadee TuomalaDec 20, 20251.0Placed a mobile order for dine in and went to go inside…all doors were locked. Once let inside, manager/team lead asked staff “why did you let these people in?”. Waited around for food for over 10 minutes before realizing our order had been set out without anyone telling us it was ours. Food was subpar at best. Manager loudly complained about staff that “didn’t speak any english” and was visibly annoyed that he had to unlock doors. Will not be returning to this location.
Frequently Asked Questions About Wendy's
Is Collins Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's restaurant at 190 Collins Road, Cedar Rapids currently open?
Yes, Wendy's at 190 Collins Road, Cedar Rapids, IA is open and committed to serving quality food every day.
What are the operating hours for the Wendy's drive-thru at this location?
The drive-thru is open Monday through Saturday from 9 AM to midnight, and Sunday from 9 AM to 11 PM.
Does this Wendy's location offer breakfast options?
Yes, breakfast is served with options like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order Wendy's food online or via app?
You can order online at https://order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's have dine-in and drive-thru services?
Yes, the location offers dine-in, drive-thru, delivery, and takeout services but does not have curbside pickup.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's online menu website, mobile app, and in-restaurant nutrition posters.
What nearby places can I visit around Wendy's at 190 Collins Road?
Nearby, you can visit Shoe Carnival for shoes and fashion, Kmart for electronics, and Hobby Lobby for arts and crafts supplies.
Are there nearby entertainment options close to this Wendy's?
Yes, nearby entertainment includes arcades like Chuck E. Cheese's, The Playstation, Play Station, and The Fun Station - Cedar Rapids park and arcade.
How can nearby stores and services complement my visit to Wendy's at Collins Road?
After your meal at Wendy's, you can shop for home goods at HomeGoods, rent furniture at Rent-A-Center, or get a haircut at Great Clips or Follicles By Ron Lindeman nearby.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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