Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed the food, many complained about cold or poorly prepared items, including stale fries and incorrect orders.
Management Problems
Several reviews highlighted poor management practices, including lack of staff coordination and inadequate training, contributing to inconsistent service.
Cleanliness Concerns
Multiple reviews mentioned unsanitary conditions, including dirty floors and kitchens, which negatively impacted the dining experience.
Positive Staff Interactions
Despite the issues, some customers praised individual staff members for their friendliness and helpfulness, indicating potential for better service.
J5
johnny 5
Feb 10, 2026
1.0
Tried to get some food, there was one car in the drive thru, was told to hold on seven minutes later still nobody would respond so I drove across the street to Chick-fil-A. Got my food in less than seven minutes with 15 to 20 cars in the drive-through. You’re not making any money when you can only serve one car every 20 minutes so continue to allow your customers to go elsewhere. There’s plenty of opportunities that would be happy to take my money.
CD
C. Dan
Jan 1, 2026
1.0
Just wanted a burger and fries... instead I had to listen to the manager complain and complain about costs and how they need to educate the customer.
What the hell? Keep that behind doors. Awful.
KH
Kaujia Hall
Dec 19, 2025
3.0
Always love Wendy's burgers, but I went there last night and actually received cold fries. Evening else was pretty good.
LF
Liline Fortune
Nov 4, 2025
1.0
On Monday 11/04/25 At 11pm, I stopped by the establishment, which closes at 12am. My order came out to be $80. When I drove up to the window, I was shocked to hear the staff using profanity and throwing objects, apparently because of my substantial order. If employees are unhappy with their jobs, I think it would be best for them to quit and let someone else who is eager to work take their place. I can assure you that I will not be returning, which I believe is harmful to their business.
RK
Riley Kanetomo
Oct 31, 2025
5.0
Elvis is a goat gave me free milkshake needs to be promoted
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Edgewood Rd in Cedar Rapids?
The drive-thru is open from 6:30 AM to midnight Monday through Saturday, and from 6:30 AM to 11 PM on Sunday.
Does this Wendy's location on Edgewood Rd serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I order Wendy's online or through an app?
Yes, you can order through the Wendy's app or their online ordering website at order.wendys.com.
What types of payment does Wendy's on Edgewood Rd accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's have dine-in and drive-thru services available?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services where available.
How can I contact the Wendy's on Edgewood Rd for questions or feedback?
You can call them directly at (319) 654-0375, reach Customer Care via their Contact page, or leave feedback through their satisfaction survey online.
Are there places nearby where I can relax or get a coffee before or after visiting Wendy's?
Yes, Panera Bread is nearby and offers coffee, cafe items, bakery goods, and a salad bar for a relaxing visit.
What nearby restaurants are around Wendy's if I want to explore other dining options?
Nearby restaurants include Applebee's Grill + Bar, Taco Time, El Paraiso Mexican Bar & Grill, Carlos O'Kelly's Mexican Cafe, and The Taco Depot for a variety of food choices.
Are there any fitness centers close to Wendy's on Edgewood Rd?
Yes, iGYM is near Wendy's and offers sports and fitness instruction and recreational activities.
Where can I find Wendy's nutritional information and allergen details for their menu?
Nutrition and allergen information are available on the Wendy's menu website, mobile app, and posted in the restaurant. Staff can also assist you in locating these details.
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