Wendy's

3.1
1376 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
362 33rd Ave. S.W., Cedar Rapids, IA
52404, United States

Hours

Reviews

3.1
1,376 reviews
5 stars
349
4 stars
282
3 stars
227
2 stars
143
1 star
375

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and long wait times.

Food Temperature

Many reviews highlighted issues with food being served cold or stale, leading to dissatisfaction.

Order Accuracy

Numerous customers noted problems with incorrect orders, including missing items and wrong food.

Cleanliness

Several reviews mentioned the restaurant's cleanliness issues, including dirty dining areas and unsanitary conditions.

Drive-Thru Experience

The drive-thru service was frequently criticized for being slow and inefficient, with long wait times reported.
  • EE
    Evan
    6 days ago
    1.0
    Ordered the taco salad. It was really just a walmart bagged salad put into a smaller plastic container. some of the lettuce was browning. It tasted bland. The side chili was alright, Really needs a deep cleaning and bathroom work.
  • AE
    Austin Erickson
    6 days ago
    1.0
    Customer service was weird. Bathroom was very dirty. Floors were sticky and toilets clogged and dirty. No paper towels. Drink station was also gross and had straws and lids all over the place. The food wasn't good. Definitely not going there again!
  • CM
    Catriona Martin
    Oct 17, 2025
    5.0
    Chicken Jr sandwiches here are great service is great manger is nice Love there special deals food hot and great
  • CD
    Clinton Davisson
    Oct 13, 2025
    5.0
    Stopped at the drive-thru on the way to the airport. Employees were fast and friendly even with training a new employee at the window. They also wanted to make a.new batch of chicken strips so my order was hot and fresh. I have no problem waiting a few extra minutes for that. It was a great stop all the way around. I will definitely pop in again if I'm passing that exit again and need a bite.
  • TO
    Timothy O'Neil
    Oct 2, 2025
    1.0
    We stopped on our trip for a quick sandwich. We stood at the counter for 10 min before we walked out the door. The skinny gal on the fryer was complaining about working and the gal on the line doing the burgers kept looking at us. No one said be right with you. Pretty sad. Wendy’s typically has great service. Moving forward we will think twice about any Wendy’s.

Frequently Asked Questions About Wendy's

Is I-380 + 33rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.