Wendy's

3.1
1381 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
362 33rd Ave. S.W., Cedar Rapids, IA
52404, United States

Hours

Reviews

3.1
1,381 reviews
5 stars
352
4 stars
282
3 stars
228
2 stars
143
1 star
376

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported dirty conditions in the restaurant, including bathrooms and dining areas.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times for food.

Food Quality

Customers frequently complained about cold or poorly prepared food, including incorrect orders and unsatisfactory taste.

Customer Service

Several reviews mentioned rude or unprofessional staff interactions, contributing to a negative dining experience.

Inconsistency

There were numerous reports of inconsistent food quality and service, with some customers noting improvements while others experienced significant issues.
  • DG
    Debra “Debbie” Gagnon
    Dec 31, 2025
    5.0
    I have had chili from Wendy's on & off for years. I don't know what the Wendy's on 33rd started adding to theirs, but I'm telling you, I will need Judge Mathis to Court Order me to rehab, cuz I can't stop eating it every single day. It's FANTABULOUS! 🍲
  • DM
    Devonte Maid
    Dec 30, 2025
    1.0
    Me and my boyfriend did a doordash order and they forgot the sour cream for our chili and as we were eating our burgers the meat was uncooked and raw in in the middle when we called the store Robbie a manager had said that he dont care and then in the same sentence says we can come back up there and he can remake the sandwiches. For 1 im not going to walk in the cold for sandwhiches to be remade after spending $30 and for 2 as a manager u never tell a customer that u dont care. Poor customer service skills.
  • II
    insite inc
    Dec 18, 2025
    5.0
    It's a relaxing place even tho it's in a bigger city the staff was nice it was very clean
  • EE
    Evan
    Nov 17, 2025
    1.0
    Ordered the taco salad. It was really just a walmart bagged salad put into a smaller plastic container. some of the lettuce was browning. It tasted bland. The side chili was alright, Really needs a deep cleaning and bathroom work.
  • AE
    Austin Erickson
    Nov 17, 2025
    1.0
    Customer service was weird. Bathroom was very dirty. Floors were sticky and toilets clogged and dirty. No paper towels. Drink station was also gross and had straws and lids all over the place. The food wasn't good. Definitely not going there again!

Frequently Asked Questions About Wendy's

Is I-380 + 33rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at this Wendy's location?

The drive-through is open from 9:00 AM to midnight Monday through Saturday, and until 11:00 PM on Sundays.