Location.com logo
Brand Certified

Wendy's

3.1
(1387 reviews)

Business Details

(319) 362-3966

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
362 33rd Ave. S.W., Cedar Rapids, IA
52404, United States

Hours

Reviews

3.1
1,387 reviews
5 stars
355
4 stars
283
3 stars
228
2 stars
144
1 star
377

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of poor management response to complaints.

Food Quality

Numerous reviews mentioned cold or improperly cooked food, with specific complaints about stale fries and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.

Service Speed

A significant number of reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Inconsistency

Customers expressed frustration over inconsistent food quality and availability of menu items, often being told items were out of stock.
  • CD
    Crystal Devlin
    Jan 31, 2026
    5.0
    Wendy’s is one of my go-to fast food spots when I want something quick but still tasty. The burgers actually taste fresh, the fries are crispy (especially dipped in a Frosty), and the menu has a good mix of classics and fun options. The prices are fair, the portions are filling, and most locations are pretty consistent. Overall, it’s a solid choice when you want reliable fast food without feeling totally disappointed afterward.
  • SB
    Sandy Baxter
    Jan 18, 2026
    1.0
    Very Unprofessional Atmosphere and very disturbed by what goes on here at night ! January 11, 2026 at around 7:30 pm my husband and myself went to this location just for some late night chili. I Had to use the restroom and while i was in there, a employee of wendys was having a inappropiate conversation while smoking in the bathroom as i was watching smoke come up to the ceiling and there her to start coughing and than there was the over powering smell of Marijuana to accompany it !!! I was standing in there listening to her conversation of profanity and sexual talk to over hear the conversation and comment of " Oh its ok i dont have to do anything my moms the manager ! " LIKE SERIOUSLY THIS IS A BUSINESS !!! VERY UNPROFESSIONAL TO SAY THE LEAST AS WELL AS HER UNIFORM WAS NO WAY UP TO DRESS CODE AS SHE WAS WEARING SPONGE BOB PAJAMA PANTS !!!!!! WE WILL NEVER RETURN HERE AGAIN WE WILL DRIVE ACROSS TOWN FROM NOW ON !!!!
  • LN
    Leah Nelson
    Jan 18, 2026
    2.0
    We we're very excited to have a Wendy's.Next to our hotel this restaurants, is one of our favorite restaurants. We really enjoyed the drive through workers' voice, It was very pleasant. Even after we asked for extra condiments, he made a joke. When we got to the window. It was very quick service and the worker was nice to look at. When we arrived back with our food to our hotel, ( the american inn next door see our review on that), our food was hot and drinks were cold. We were very, very, very sad that we received no condiments............ Even after making jokes with us in the drive through. It's very hard to eat extremely salty fries with no ketchup, especially when you're in a hotel. This one hundred percent made us not want to go back to this.Wendy's ever again. But the strawberry lemonade was bussin, as always!
  • DG
    Debra “Debbie” Gagnon
    Dec 31, 2025
    5.0
    I have had chili from Wendy's on & off for years. I don't know what the Wendy's on 33rd started adding to theirs, but I'm telling you, I will need Judge Mathis to Court Order me to rehab, cuz I can't stop eating it every single day. It's FANTABULOUS! 🍲
  • DM
    Devonte Maid
    Dec 30, 2025
    1.0
    Me and my boyfriend did a doordash order and they forgot the sour cream for our chili and as we were eating our burgers the meat was uncooked and raw in in the middle when we called the store Robbie a manager had said that he dont care and then in the same sentence says we can come back up there and he can remake the sandwiches. For 1 im not going to walk in the cold for sandwhiches to be remade after spending $30 and for 2 as a manager u never tell a customer that u dont care. Poor customer service skills.

Frequently Asked Questions About Wendy's

Is I-380 + 33rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at this Wendy's location?

The drive-through is open from 9:00 AM to midnight Monday through Saturday, and until 11:00 PM on Sundays.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: