Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and dismissive behavior from staff, particularly at the drive-thru, leading to a negative experience.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Wait Times
Customers frequently complained about excessively long wait times, both for placing orders and receiving food.
Food Quality
Feedback on food quality was mixed, with some customers noting fresh food while others received cold or poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the dining area and with food handling.
JO
Joe Ortman
Feb 7, 2026
3.0
I would the staff were great beings it was a busy night ( because of middle school concert at Coe College) . The food was pretty good except it seems like EVERY TIME I visit they are "OUT" of baked potato. Now where it gets bad is the place was VERY dirty in opinion . The floors were sticky , cobwebs in the corner, and the tables tops and legs were dirty .
CC
Cari-Ann
Jan 30, 2026
1.0
So over getting the wrong items in the bags at this location. It's ridiculous to to pay $27 for a #1 and #6 to get home to find the #1, no chicken sandwich, and cold fries. Their solution? "I'll mail you a coupon". No. I want you to get my order right the first time. There is zero work ethic at this location. They simply throw whatever in the back, ignore custom requests (no ketchup, no mayo), and care less when it's pointed out. Management needs to either train the staff correctly, terminate the staff being lazy, or find new lines of employment themselves because when this is a consistent problem, it becomes a management problem.
CG
Cody Gill
Jan 28, 2026
1.0
Didn’t give me any butter for my sour cream and chive potato.
Didn’t even give me my 6pc chicken nugget.
Shouldn’t have to check my food before I get home…
JT
Juan Tejada
Jan 27, 2026
1.0
Upon entering, one immediately observes the unsanitary conditions of the establishment, specifically the flooring, tables, and condiment stations. Furthermore, the service was notably inefficient, as we experienced a ten-minute delay before an employee attended to our order.
BB
Bryan
Jan 15, 2026
3.0
Drive through staff here are rude and dismissive and always look pissed off. They open the window without a hello or eye contact and shut it in your face before you can even get a thank you out or ask for ketchup. Not sure what the attitude issue here is but its this way every time I come here. Food was ok seemed fresh made but I wasn't given a straw for my drink and the extra mayo I asked for on my chicken sandwich was not added even though it had the special label on the wrapper. I may avoid this location in the future. Don't appreciate being treated that way.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 1316 1st Ave Ne, Cedar Rapids, IA?
The drive-thru is open from 6:30 AM to midnight Monday through Saturday, and from 6:30 AM to 11:00 PM on Sunday.
Does this Wendy's location offer breakfast?
Yes, this Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's for delivery in Cedar Rapids, IA?
Delivery may be available in your area. Use the Wendy's app or visit order.wendys.com and enter your delivery address to check availability.
What payment methods does this Wendy's location accept?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Where can I find Wendy's menu and nutritional information?
You can view the menu and nutrition details on Wendy's website menu.wendys.com or in the mobile app by selecting items and viewing their Nutrition & Allergens link.
How can I provide feedback or contact this Wendy's location?
You can reach Wendy's Customer Care via live chat or call 888-624-8140. To contact the restaurant directly, call (319) 366-6020 or visit the Contact page on their website.
Is there a Wendy's app for easier ordering?
Yes, you can download the Wendy's app from the Apple App Store to order food quickly and access offers.
What nearby dining options are available around this Wendy's?
Nearby dining includes KFC for chicken lovers, Juicy Crab Island for seafood, Poppa and Tommyz and Thirsty Turtle Tavern for bar and grill options, as well as Jimmy John's and Arby's for other fast food choices.
Where can I grab coffee near this Wendy's?
You can visit nearby coffee shops such as Starbucks, Brewed Awakenings, and Scooter's Coffee for your coffee needs before or after dining at Wendy's.
Are there other services close to Wendy's that might interest visitors?
Nearby services include Johnny Boys Carwash for vehicle cleaning, AIM Credit Union for financial needs, and the Clark Alumni House as a campus building in the area.
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