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Subway

4.1
(325 reviews)
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Business Details

5350 Council St NE, Cedar Rapids, IA
52402, United States
(319) 393-1622
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Cedar Rapids Subway® Restaurant at 5350 Council St NE brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5350 Council St NE, Cedar Rapids, IA
52402, United States

Hours

Reviews

4.1
325 reviews
5 stars
178
4 stars
74
3 stars
25
2 stars
12
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive.

Food Quality

There were consistent complaints about stale bread, insufficient toppings, and overall inconsistency in food preparation.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions.

Customer Experience

Several customers expressed frustration with order accuracy and responsiveness to complaints, indicating a lack of proper customer service.
  • SW
    Susie Wood
    Jan 29, 2026
    1.0
    Our sandwiches were both made with stale tough bread. Needed more sandwich spread and went to counter,called and no one came out to help me. Very disappointing 😞
  • SP
    Steve Palmersheim
    Jan 8, 2026
    3.0
    Don't bother trusting your app the food won't be done on time. Plus they got distracted and forgot toppings as they were talking to their friends.
  • BJ
    Brenda Johnson
    Dec 31, 2025
    5.0
    We love the way they help with you getting the right sandwiches and are professional
  • MK
    Mea Kir
    Dec 6, 2025
    1.0
    Megan was completely rude. The area where the vegetables are were nasty. There was mustard all on the outside of the bread. It was not busy at 11:45 but she acted as if she was doing me a favor. Went to get my drink and there were bugs all around the pop area.
  • PB
    Paige Browning
    Nov 24, 2025
    5.0
    I have not been to this Subway in years and it was such a pleasant experience. Employee Megan (dont know if I spelled that right) created my online order that morning, it was a breakfast footlong that was exceptional. It was satisfying to see my tomatoes perfectly lined up and seasoned. The store was tidy and well lit. The sandwich station was clean, crisp and vibrant. Megan was kind, very thorough with answering my questions and efficient with serving the customers. Most definitely coming back to this location🤞🏽
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Frequently Asked Questions About Subway

What types of meals does Subway at 5350 Council St NE serve?

Subway serves breakfast, lunch, and dinner at this location.

What are the operating hours for Subway on weekdays?

Subway is open from 8:00 AM to 10:00 PM Monday through Friday.

Brand Certified Facts from Subway

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