McDonald's

3.2
1506 reviews
Get DirectionsCallWebsite

Business Details

610 33rd Avenue SW, Cedar Rapids, IA
52404, United States
(319) 364-6790
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
610 33rd Avenue SW, Cedar Rapids, IA
52404, United States

Hours

Reviews

3.2
1,506 reviews
5 stars
429
4 stars
303
3 stars
273
2 stars
143
1 star
358

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary conditions, impacting the overall experience.

Food Quality

Customers expressed dissatisfaction with cold food and inconsistent quality, with some noting that items were poorly prepared.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with some employees displaying a negative attitude towards customers.
  • JK
    John Kinser
    Dec 24, 2025
    1.0
    Worst customer service employees are horrible
  • NY
    Nicole Yenter
    Dec 23, 2025
    1.0
    We have been using the app lately. Last time we decided to actually go in to the post modern hole where no one would take our order. We were told we had to place our own order. After placing our order it took over 20 minutes for our 1 BigMac to be made while others were rotating through and drive through had no apparent issues. To be honest the thought of taking a random bag and walking out crossed our minds, we didn't but how would they've even known until much later? This isn't a restaurant anymore it is a factory.
  • AW
    Alex Weah\
    Dec 21, 2025
    1.0
    Absolutely unacceptable experience. The employee working the drive-thru headset was extremely rude and unprofessional. He repeatedly cut me off while I was speaking and then flat-out refused to take my order. That is not a mistake—that’s a choice, and it shows complete disrespect for customers. If someone doesn’t want to do their job or speak to people with basic decency, they should not be working customer service. This was one of the worst McDonald’s drive-thru experiences I’ve had. Management seriously needs to address this employee’s behavior because it reflects terribly on the entire locatio
  • CF
    Carolina Freese
    Dec 21, 2025
    1.0
    They closed before it was closing and the guy working refused to help us unless we were there to pick up door dash. They need better staff that actually work up until it’s time to close and with a better attitude I will be calling the better business bureau for there was a line of people waiting to be helped.
  • CM
    Courtney Marvin
    Dec 17, 2025
    1.0
    Ordered 2 combo meals but we only got the drinks and fries no sandwich or nuggets but got sauces for the nuggets Called to complain and got told their nothing they can do Employees are rude
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 610 33rd Avenue SW, Cedar Rapids?

McDonald's is open daily from 5:00 AM to 1:00 AM, except on Sunday and Saturday when it opens at 6:00 AM and closes at 1:00 AM.

When is McDonald's delivery service available?

Delivery is available every day from 5:00 AM to 12:30 AM, except on Sunday when delivery starts at 6:00 AM.