McDonald's

3.0
2243 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2615 Williams Blvd SW, Cedar Rapids, IA
52404, United States

Hours

Reviews

3.0
2,243 reviews
5 stars
615
4 stars
375
3 stars
365
2 stars
233
1 star
655

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders, missing items, and food not matching what was ordered.

Service Speed

Many reviews highlighted slow service, with long wait times in both drive-thru and in-store, often exceeding 20 minutes.

Employee Attitude

Numerous customers experienced rude or unhelpful behavior from staff, including managers, leading to dissatisfaction.

Cleanliness

The restaurant was often noted as dirty, with unclean tables and floors, contributing to a negative dining experience.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about freshness and overall quality.
  • CG
    Chloe Gile
    Jan 1, 2026
    1.0
    Waited in line for almost 50 minutes. Jamar, who was working the register was having a personal conversation for almost 5 minutes with the car in front of us in line while there was a line of cars to the road waiting for food.
  • EJ
    Emma Janss
    Dec 29, 2025
    1.0
    This is by far the worst McDonald’s I’ve ever been to. I went for lunch the other day and got pulled to park and wait for my food from the drive-thru. After waiting 20 minutes get the wrong food. I told Ashley one of the crew members that this was the wrong food she looks at me and says “That has to be the right food” I say no this is not what I had ordered. She proceeds to reach in my car snatch the bag of food out of my hand and tell me to come inside cuz she has no idea what’s going on. My cousin and I go inside to wait another 20 minutes before we got the right food. Ashley yet again tries to argue with me when I tell her I need another fry because one was missing so I show her on the receipt argues again tells me no I’m wrong I show her again then she finally says okay. Absolutely ridiculous rude for no reason and I will never be here again
  • DE
    Dale Erickson
    Dec 25, 2025
    1.0
    Absolutely horrendous food. Order was wrong, after waiting 20 minutes in drive thru the online order was all wrong, it tasted horrible and was an absolute waste of money. Only way to get money back from Choke and Puke is to go back to the store. Yeah and waste even more time and money, dont think so. Last trip ever to McDonald's. Too much competition to go there again. The feedback takes you to a link that asks for information from a receipt. Online order receipts dont give the information needed for the form. Just another way to run people in circles to not have to change anything. Again, done with McDonald's, too many other better places, prices for McDonald's have got too high to deal with issues like this.
  • SB
    shalaine brown
    Dec 25, 2025
    1.0
    CR- Willams Blvd location is exceptionally terrible. Manager Victoria, ( if thats her actual Name) is a terrible person and horrible representative of "McDonald's Management". Will not return to McDonald's at any location, I will spend my money else where. Keep up the great work Victoria!
  • JS
    Justin Seastrom
    Dec 22, 2025
    1.0
    I am from cedar rapids but now live in Minnesota, and I come home a couple times a month. I've been to this Micky D's 7 or 8 times, and I'm not kidding, every single time they messed my food order up BADLY in drive through, one time being a 48 dollar order! And 3 times I just drove through the drive through without ordering because they didn't have what I want or couldn't get my order right at the speaker! Straight trashiest garbage mcdonalds I've ever been to!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2615 Williams Blvd SW, Cedar Rapids?

This McDonald's location is open 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery services including curbside pickup, same-day delivery, and no-contact delivery.