Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, often exceeding 20 minutes, both in the drive-thru and for mobile orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of complaints regarding order mistakes.
Employee Attitude
Feedback indicated a mix of friendly and rude service, with several customers noting unprofessional behavior from staff, particularly during busy hours.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.
Food Quality
Customers expressed dissatisfaction with food quality, citing cold or poorly prepared items, and issues with freshness.
DB
Daniel Baier
Feb 12, 2026
5.0
After work today I was craving McDonald's. I haven't had a delicious burger from a local fast food place in a very long time. This particular place was on my way home. I ordered the Quarter pound with cheese, fries and sprite. Completely forgetting that it was dinner time at time of my stop I was pleasantly surprised by what I saw. Group of employees, I'd say around 20 busting their backs to make and serve food. All working as a team. Not one section more important than the rest. In step with one another. Best of all was their attitude. They seemed to have fun doing it. Haven't seen a McDonald's crew work so efficiently since my days of taking bus trips to see the Cubs play then stopping later on at DeKalb Oasis for food. This restaurant and it's employees, management and owners should be commended. Fast delicious food served in a timely manner. No loud yelling. No bitterness. No anger. Just fun, good times and great food. Great job everyone. Keep up the good work. In my opinion of course.
SW
Steven Wilson
Jan 29, 2026
1.0
Unacceptable wait time for 7 dollars worth of obesity and heart disease. I couldn't imagine being so slow that 1 fast food burger takes over 10 minutes. What is the point of unspoilable meat if I get the same service as a BBQ place that takes actual pride in their work. I dont blame the staff I blame McDonalds as a whole. Theres a reason all of the local McDonald's are rated 3 or lower. Get more staff or eat an entire bag of Richards.
MK
Melinda Krogmann
Jan 24, 2026
1.0
This is the worst mcdonald's I have ever been to. The wait was 25 minutes long just to get food. When I got my fries they were cold. The tables were a little dirty but I am never going back again.
LN
Leah Nelson
Jan 18, 2026
5.0
This was a great little mcdonald's to stop at nearly 11:45 at night. The workers were friendly and seemed to enjoy their job. We did have a short wait but our food was extremely hot and it was more than understandable for the time if night. We ordered extra condiments here and received more than we asked for it was very nice because we did not receive any condiments, two nights before at the wendy's next door( see our review on wendy's) All in all, I would definitely eat it this McDonald's again, because the food was hot and they were not stingy.On the condiments, like that other crappy place.
MM
Molly
Jan 15, 2026
2.0
Drive service is awful. Multiple times I’ve been here, I have to wait in the drive through and then wait up to 20 minutes or longer after my order to receive any food. I’m sitting in curb side now, I haven’t seen a single person waiting from drive through get their food. I’ve been sitting for 10 minutes. This restaurant can’t get it together and prepare for a rush at all. Good comes back cold or wrong or both.
What are the operating hours for McDonald's at 2615 Williams Blvd SW, Cedar Rapids?
This McDonald's location is open 24 hours a day, 7 days a week, including delivery and drive-through services.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery services including curbside pickup, same-day delivery, and no-contact delivery.
Can I use mobile apps to order from McDonald's?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at this McDonald's?
Yes, this McDonald's location has a 24/7 drive-thru service available.
Where is McDonald's located?
McDonald's is located at 2615 Williams Blvd SW, Cedar Rapids, IA 52404, USA.
Are there any popular nearby places to visit before or after dining at McDonald's?
Yes, nearby places include Great Harvest Bakery Café for fresh bread and pastries, Donutland for sweet treats, and Leonardo's Italian Restaurant for pizza and Italian cuisine.
What automotive services are available near McDonald's?
Nearby, you can find Midas for automotive repair, Full Spec Tint for car window tinting, and Absolute Used Cars for car purchasing needs.
Are there any convenient stores or gas stations close to this McDonald's?
Yes, Kum & Go gas stations and bp America gas station with convenience stores are located nearby, making it easy to fuel up and grab essentials.
Can I access postal and shipping services near McDonald's?
Yes, there is a UPS Access Point location nearby that offers courier and delivery services.
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