Ordered drive thru and guy kept talking over me and asked me to repeat what I was saying before I was even finished talking. No one else was in the drive thru before me. It took a good 10 minutes before anyone came to the window to even take my payment. Order was correct. Food was good but my sprite was out/just carbonated water and didn't realize it til I got home.
NW
Nate Whitney
Oct 6, 2025
1.0
Not sure who was “in charge” tonight,” but they don’t seem to care about their job. I went to JJ school. Opened the Carroll JJs as the GM. Would never have answered the phone the way this guy did. I was missing paid extra ingredients on my Sammie’s tonight. He told me he “didn’t care.” Direct quote (second call). I get that he’s closed. I’m not looking for a replacement. But he was an ass. Didn’t take my name or number. Didn’t ask any questions. Just gave me a flippant answer and hung up. Would love to know his name. Will never order from this location again. All you had to do was talk. I ordered a full hour and a half before you closed. I’m not that guy. But I didn’t get what I paid for. No worries. Do your job, I’ll order from somewhere else.
Not sure how “cut in half” is a problem but 9 times out of ten at this location it is. Tonight that’s about all they got right. Well done! 🙄
AT
Adam Tieskoetter
Sep 25, 2025
5.0
Wife and i decided to grab a couple sandwiches before heading home tonight. The staff was extremely friendly and polite! We were blown away. We were only in the store for a few minutes, but those kids were amazing! We’ll definitely stop again.
EC
Emily Carlson
Aug 18, 2025
5.0
I go to Jimmy John’s often but I had never been to this location before. I always get the same sandwich every time. Well, this location by far the best Jimmy John’s experience I’ve ever had! My sandwich was full and the employees were amazing! This location is where I will be going when I want Jimmy John’s! Thank you!!!!!