Jimmy John's

3.8
231 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1121 Blairs Ferry Rd NE, Cedar Rapids, IA
52402, United States

Hours

Reviews

3.8
231 reviews
5 stars
110
4 stars
44
3 stars
28
2 stars
9
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during delivery and drive-thru orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong toppings.

Staff Friendliness

Feedback indicated a mix of experiences with staff friendliness, with some customers noting cold or rude interactions.

Food Quality

Overall, customers enjoyed the food quality, particularly the sandwiches, but some mentioned issues with freshness and presentation.

Pricing Concerns

Several customers expressed that the prices were high for the service and quality received.
  • BD
    Boone DeBrower
    Dec 9, 2025
    5.0
    Great place to eat on the run. Usually stop weekly. Sarah and crew hook me up all the time. Fast and professional.
  • RF
    Rebekah Foster
    Oct 30, 2025
    1.0
    Don’t order delivery. I’ve been waiting for an hour for my food with no real answer when it will get here.
  • HP
    Hannah P
    Sep 21, 2025
    2.0
    Went through and ordered the #6 (the veggie). Drive through went well, the cashier definitely could have been more friendly- very cold and non conversational (which could’ve been due to her having a bad day or whatever- which is fine, but you also have to be somewhat friendly with customers). However, the issue comes into play when I get home and open my sandwich. Like I said above, I order the veggie (which is just cheese, mayo, avocado, lettuce, cucumber, and tomato) and went to dig in cause ya girl hungry. However, the sight of some extremely pale and nasty looking cheese, or that’s what I thought. Upon looking at that piece of cheese closer, I realised it was MEAT. Although this might not seem like a big deal, but I am allergic to meat and could have had an extreme reaction. The employees reaction was also extremely childish. Don’t get me wrong they did remake the sandwich for free, but that was it. I returned to the store to get a new sandwich and the lady that took the sandwich told the sandwich makers that this sandwich was made wrong. To which the sandwich makers all got super defensive and would say “I didn’t make it” or “I just got here”. They did eventually make the correct sandwich and handed it to me with a half-assed “sorry that that happened”. Glad I got the correct sandwich, but definitely should’ve been given compensation (not necessarily a monetary compensation) for having driven home just to have to turn around to get the sandwich I definitely should’ve been given the first time.
  • LM
    Leigha Manternach
    Sep 4, 2025
    3.0
    I order at this location often and usually do not have a whole lot of issues. Today, I went through the drive through and ordered my usual, #4, no mayo, add provolone and pickle. Every time I order at this location I feel very rushed by the person taking my order in the drive through. I am not even able to get my full order out without them immediately saying “do you want to add cheese?” “chips and a drink?” If they would just listen to my order, they wouldn’t have to ask those questions. I feel like they are always so concerned about asking follow-up questions that they are not listening to my order. Today my sandwich had mayo, and no tomato. which is the opposite of what I wanted and asked for. Sandwich was still good, but would have been better without mayo and with tomato ;)
  • NP
    Nobody Princess
    Jun 11, 2018
    5.0
    Good stuff!