Dunkin'

3.9
595 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cedar Rapids, IA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1640 Edgewood Rd SW, Cedar Rapids, IA
52404, United States

Hours

Reviews

3.9
595 reviews
5 stars
316
4 stars
119
3 stars
54
2 stars
23
1 star
83

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Service quality varied significantly, with numerous complaints about rude staff and poor communication.

Product Quality

Several reviews mentioned stale or burnt food items, particularly donuts and sandwiches, affecting overall satisfaction.

Cleanliness

Concerns were raised about cleanliness, including reports of a dead mouse outside and dirty lobby conditions.

Positive Experiences

Despite negative feedback, some customers praised friendly staff and quick service during their visits.
  • KF
    kyleigh Farmer
    2 days ago
    5.0
    Reegan was super friendly and walked me through all the options for coffee, made it just how I liked it. Came out super quick and delicious.
  • LL
    Letty
    Nov 10, 2025
    1.0
    Don’t go here unless you want inconsistency and Burnt food.
  • BK
    B Kkddj
    Nov 6, 2025
    1.0
    Terrible slow service, takes 2 hrs to get any order delivered from here and your food will always be ice cold, and any ice in your latte will be melted.
  • DD
    Dally
    Oct 26, 2025
    1.0
    Ordered a coffee and sandwich. The coffee tasted like straight water and the bagel was completely burnt. Contacted them almost three weeks ago asking for a refund and the communication has been terrible.
  • BS
    Britney Simmons
    Oct 20, 2025
    1.0
    i ordered a lemonade refresher and it didn’t even have lemonade 😭 they also never even fill the drinks there’s always a huge amount left empty in the cup and it’s i’m paying over 5 dollars for a drink I want the full drink

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 1640 Edgewood Rd SW in Cedar Rapids, IA?

Dunkin' at 1640 Edgewood Rd SW is open daily from 4:30 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.