Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Cedar Rapids, IA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported rude or unhelpful staff, with many experiences highlighting poor customer service and long wait times.
Product Availability
Numerous reviews mentioned that the location often runs out of popular items, particularly donuts, leading to customer dissatisfaction.
Food Quality
Feedback indicated inconsistent food quality, with complaints about stale or poorly prepared items, particularly donuts and breakfast sandwiches.
Positive Staff Interactions
Despite negative experiences, some customers praised the friendliness and efficiency of certain staff members, noting good service during busy times.
Drive-Thru Experience
The drive-thru service was often criticized for being slow, with long wait times reported by multiple customers.
JJ
jayvin
Jan 3, 2026
1.0
this place is straight buns baby!!!
croissant over cooked by a century took forever for our food when we were pretty much the only people there
DL
Drew L
Jan 3, 2026
1.0
Believe the reviews horrible Dunkin!!!!!!!
SS
Sarah Sally Simpson Lee (Sally)
Dec 7, 2025
4.0
Did drive through for our morning cocoa and it tasted great and had a very friendly and fast experience.
DG
David Graham
Nov 22, 2025
1.0
Worst experience at any Dunkin - well really any donut shop, or any breakfast place - ever. Dunkin should pull the franchise away from whoever owns this place or fire the manager or something. I have never seen a donut shop that has no donuts. Casey's has a better selection at noon. They have advertisements for this Wicked Munchkin box, but they don't have munchkins. Maybe 5 different types of donuts that all looked horrible. Service was awful - had a line of like 8 people long before they even acknowledged we existed. I ordered a coffee and instead of giving it to me or calling my name put in under their delivery sign. I will never be back here. This is the worst place to get donuts in town. Even compared to the gas stations, hy-vee, walmart, every single place is better than this Dunkin. Can't wait till they go out of business so a place that cares can move in.
EC
Ed Cook
Nov 9, 2025
2.0
I ordered the croissant sauce and egg sandwich that had a crumbling slab of un melted cheese and stale croissant. The coffee was good though.