Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Cedar Rapids, IA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on staff behavior is mixed; while some customers praised friendly service, many reported rudeness and unprofessionalism, particularly in the drive-thru.
Food Quality
Numerous complaints about food quality, including stale donuts, cold hash browns, and incorrect orders, were noted, leading to dissatisfaction.
Wait Times
Customers frequently mentioned long wait times in the drive-thru and for food orders, contributing to frustration.
Product Availability
Many reviews highlighted that the location often runs out of popular items, particularly donuts, which disappointed customers.
Overall Experience
While some customers enjoyed their visits and praised the coffee, the overall experience was marred by inconsistent service and product quality.
DG
David Graham
1 day ago
1.0
Worst experience at any Dunkin - well really any donut shop, or any breakfast place - ever. Dunkin should pull the franchise away from whoever owns this place or fire the manager or something. I have never seen a donut shop that has no donuts. Casey's has a better selection at noon. They have advertisements for this Wicked Munchkin box, but they don't have munchkins. Maybe 5 different types of donuts that all looked horrible. Service was awful - had a line of like 8 people long before they even acknowledged we existed. I ordered a coffee and instead of giving it to me or calling my name put in under their delivery sign. I will never be back here. This is the worst place to get donuts in town. Even compared to the gas stations, hy-vee, walmart, every single place is better than this Dunkin. Can't wait till they go out of business so a place that cares can move in.
EC
Ed Cook
Nov 9, 2025
2.0
I ordered the croissant sauce and egg sandwich that had a crumbling slab of un melted cheese and stale croissant. The coffee was good though.
FG
frank grant
Nov 4, 2025
5.0
The staff is kind and very efficient.The coffee is great. The sandwiches and donuts are fresh.
DH
dakota huber
Nov 1, 2025
1.0
They screw up the order most of the time, the cold foam is chunky and they are usually out of donuts in the evening