Dairy Queen Grill & Chill

4.0
763 reviews
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Business Details

2825 Johnson Ave NW, Cedar Rapids, IA
52405-4624, United States
(319) 396-9681
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2825 Johnson Ave NW, Cedar Rapids, IA
52405-4624, United States

Hours

Reviews

4.0
763 reviews
5 stars
386
4 stars
181
3 stars
88
2 stars
37
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Food Quality

Mixed reviews on food quality; while some enjoyed the ice cream and certain menu items, others complained about cold, poorly prepared food and incorrect orders.

Staff Attitude

Customer experiences with staff varied, with some praising friendly service while others reported rudeness and lack of attention.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the dining area.

Order Accuracy

Numerous customers expressed frustration over incorrect orders and the inability to get what they requested.
  • JR
    Jonathan Ross
    Dec 12, 2025
    5.0
    Friendly staff, quick service. Easy to work with. Love to get their 2 for 5 super snack. Always filling
  • JJ
    Jaq
    Dec 3, 2025
    5.0
    Great food
  • SS
    Sam
    Nov 20, 2025
    1.0
    Here have a 1 star! One of the front entryways was blocked with storage junk and locked. The other next to it was open. When staff saw me and second customer come through the door they hid in the back for about 5 minutes. I think they were hoping we'd go away. Past experience with this behavior normally results in staff messing with the food so I left. Meme: LOTR "Abandon your post! Collect your paychecks!" Lol.
  • JH
    Jeff Hruska
    Nov 4, 2025
    1.0
    Purchased 2/$5 Got Pretzels and a Cheeseburger, pretzel were ok, but burger was terrible and I always use to like their burgers. Bun was like chewing leather and very small, terrible! Won’t be competing with other chains if that keeps up! I should have complained at that moment, but the more I thought about it, the more I got disgusted! So I’m saying something now! Also, the $5 Mystery bags use to have 3 items, enjoyed trying them, but now only 2 items and one was ice cream with real peanut butter on it! Must have been an employee special! Wish Jerry was back running the place! Going downhill, and he wouldn’t be happy hearing it from me! He always asked me how was my experience! First time I’ve ever complained! Do better!!!
  • EL
    Elizabeth Lowder
    Oct 27, 2025
    1.0
    Worst dairy queen in town
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill on weekdays?

Dairy Queen Grill & Chill is open from 11:00 AM to 8:30 PM Monday through Thursday, and until 9:00 PM on Friday.

Does Dairy Queen Grill & Chill offer soft-serve ice cream and signature shakes?

Yes, the menu features soft-serve ice cream and signature shakes as centerpiece items.