Dairy Queen Grill & Chill

4.0
760 reviews
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Business Details

2825 Johnson Ave NW, Cedar Rapids, IA
52405-4624, United States
(319) 396-9681
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2825 Johnson Ave NW, Cedar Rapids, IA
52405-4624, United States

Hours

Reviews

4.0
760 reviews
5 stars
384
4 stars
180
3 stars
88
2 stars
37
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food preparation.

Employee Behavior

Feedback varied on staff friendliness, with some customers noting rudeness and lack of attention, while others praised the employees for being friendly.

Food Quality

While some customers enjoyed the ice cream and certain food items, there were complaints about food being served cold or improperly prepared.

Facility Condition

The location was described as needing maintenance, with issues like a dirty dining area and a poorly designed drive-thru.
  • SS
    Sam
    3 days ago
    1.0
    Here have a 1 star! One of the front entryways was blocked with storage junk and locked. The other next to it was open. When staff saw me and second customer come through the door they hid in the back for about 5 minutes. I think they were hoping we'd go away. Past experience with this behavior normally results in staff messing with the food so I left. Meme: LOTR "Abandon your post! Collect your paychecks!" Lol.
  • JH
    Jeff Hruska
    Nov 4, 2025
    1.0
    Purchased 2/$5 Got Pretzels and a Cheeseburger, pretzel were ok, but burger was terrible and I always use to like their burgers. Bun was like chewing leather and very small, terrible! Won’t be competing with other chains if that keeps up! I should have complained at that moment, but the more I thought about it, the more I got disgusted! So I’m saying something now! Also, the $5 Mystery bags use to have 3 items, enjoyed trying them, but now only 2 items and one was ice cream with real peanut butter on it! Must have been an employee special! Wish Jerry was back running the place! Going downhill, and he wouldn’t be happy hearing it from me! He always asked me how was my experience! First time I’ve ever complained! Do better!!!
  • EL
    Elizabeth Lowder
    Oct 27, 2025
    1.0
    Worst dairy queen in town
  • JB
    John Black
    Sep 26, 2025
    2.0
    so slow every time. stopped going
  • BC
    Brian Clark
    Sep 22, 2025
    4.0
    I used the drive through, if you have a large vehicle be careful, turning radius is very tight. Food was great though. Blizzard as always.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill on weekdays?

Dairy Queen Grill & Chill is open from 11:00 AM to 8:30 PM Monday through Thursday, and until 9:00 PM on Friday.

Does Dairy Queen Grill & Chill offer soft-serve ice cream and signature shakes?

Yes, the menu features soft-serve ice cream and signature shakes as centerpiece items.