Chipotle Mexican Grill

3.7
724 reviews
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About

Mexican Restaurant
Chipotle Lindale Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4444 1st Ave. NE, Cedar Rapids, IA
52402, United States

Hours

Reviews

3.7
724 reviews
5 stars
321
4 stars
163
3 stars
66
2 stars
54
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Food Quality

While some customers enjoyed the food, many reported issues with portion sizes, stale chips, and inconsistent quality, including overcooked or undercooked items.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary conditions, impacting the overall dining experience.

Pricing

Customers frequently noted that the food was overpriced, especially given the portion sizes and quality.

Inconsistency

Many patrons experienced inconsistent service and food quality, leading to disappointment and frustration.
  • AK
    Andrew Kono (Kono)
    Jan 2, 2026
    5.0
    Wonderful food coming back
  • KK
    kdizz
    Dec 28, 2025
    2.0
    food is great as always. employees are typically lazy and roll their eyes when you ask for plain white rice (yes, they have rice without added cilantro). i would give them a solid 5 star however i barely find myself wanting to come back there because of... well... customer service.
  • JJ
    Jae Jae
    Dec 26, 2025
    4.0
    Nice restaurant, clean environment.
  • AW
    Ally Weber
    Dec 24, 2025
    1.0
    Worst customer service I’ve been to in awhile. While holding my baby I had the women at the register slam my bag down and get mad because I didn’t hear her ask for chips and a drink. Not to mention the overpriced food sucked. Will NEVER be back.
  • CL
    C L
    Nov 15, 2025
    2.0
    The chips and queso were a huge disappointment. The chips were all stale and obviously if they are made fresh daily it was not the same day. I don’t visit here much, then I remembered why when I ate here. The place is just a letdown. You get no meat and everything is an extra charge. Honestly this just doesn’t cut it. Get a home town, locally owned place where the staff actually cares.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Lindale Mall in Cedar Rapids?

Chipotle Mexican Grill at Lindale Mall is open from 10:45 AM to 10:00 PM Monday through Saturday, and from 10:45 AM to 7:00 PM on Sundays.

Does Chipotle Mexican Grill at Lindale Mall offer pickup and delivery services?

Yes, they offer both in-store pickup and delivery services for your convenience.