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Chipotle Mexican Grill

3.7
(727 reviews)

About

Mexican Restaurant
Chipotle Lindale Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4444 1st Ave. NE, Cedar Rapids, IA
52402, United States

Hours

Reviews

3.7
727 reviews
5 stars
322
4 stars
163
3 stars
67
2 stars
55
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unhelpful staff, with many customers feeling disrespected and unwelcome.

Cleanliness

Multiple customers reported unsanitary conditions in the restaurant, including dirty tables and a lack of cleanliness in food preparation areas.

Food Quality

Inconsistent food quality was a common complaint, with reports of undercooked rice, stale chips, and poorly prepared meat.

Portion Sizes

Customers frequently noted that portion sizes were inconsistent, with many feeling they received less food than expected for the price.

Pricing

Several reviews mentioned that the food was overpriced, especially given the quality and portion sizes.
  • BB
    Bryan
    Feb 9, 2026
    2.0
    I just paid $13 for a rice burrito 😡 Meat was skimpy cheese was also skimpy and there was hardly any pinto beans. Flavor was ok but for what I paid I'm very disappointed. Not worth $13 if you are going to load it up with rice. Not ok Chipotle! And charging almost $3 for guacamole is criminal!
  • CC
    Chelsea
    Jan 23, 2026
    1.0
    Extremely rude inconsiderate staff. Waited 15mins for a dash order and they were super rude about it, acted like I wasn’t even there. Worker even made his own food, rang it up and bagged up while i waited. I had to once again mention my dash order. A bunch of stupid rude kids with no decorum. Deserves a 0
  • JG
    Jodi Griffith
    Jan 12, 2026
    1.0
    Both restaurants in Cedar Rapids, Iowa are not clean and the employees stand around talking instead of making it a clean environment for customers to dine. I sent the restaurant a complaint and they asked me for a picture of my bank statement and my receipt. This is unprofessional. They should just admit that the restaurant was dirty and disgusting and the employees were not doing there jobs. This is disgusting and unhealthy. I took photos and videos of the restaurant and the employees standing around while the tables and floors were dirty. This is very unhealthy!
  • KK
    kdizz
    Dec 28, 2025
    2.0
    food is great as always. employees are typically lazy and roll their eyes when you ask for plain white rice (yes, they have rice without added cilantro). i would give them a solid 5 star however i barely find myself wanting to come back there because of... well... customer service.
  • AW
    Ally Weber
    Dec 24, 2025
    1.0
    Worst customer service I’ve been to in awhile. While holding my baby I had the women at the register slam my bag down and get mad because I didn’t hear her ask for chips and a drink. Not to mention the overpriced food sucked. Will NEVER be back.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Lindale Mall in Cedar Rapids?

Chipotle Mexican Grill at Lindale Mall is open from 10:45 AM to 10:00 PM Monday through Saturday, and from 10:45 AM to 7:00 PM on Sundays.

Does Chipotle Mexican Grill at Lindale Mall offer pickup and delivery services?

Yes, they offer both in-store pickup and delivery services for your convenience.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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