Chipotle Lindale Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
While some customers enjoyed the food, many reported issues with portion sizes, stale chips, and inconsistent quality, including overcooked or undercooked items.
Cleanliness
Several reviews mentioned dirty dining areas and unsanitary conditions, impacting the overall dining experience.
Pricing
Customers frequently noted that the food was overpriced, especially given the portion sizes and quality.
Inconsistency
Many patrons experienced inconsistent service and food quality, leading to disappointment and frustration.
AK
Andrew Kono (Kono)
Jan 2, 2026
5.0
Wonderful food coming back
KK
kdizz
Dec 28, 2025
2.0
food is great as always. employees are typically lazy and roll their eyes when you ask for plain white rice (yes, they have rice without added cilantro). i would give them a solid 5 star however i barely find myself wanting to come back there because of... well... customer service.
JJ
Jae Jae
Dec 26, 2025
4.0
Nice restaurant, clean environment.
AW
Ally Weber
Dec 24, 2025
1.0
Worst customer service I’ve been to in awhile. While holding my baby I had the women at the register slam my bag down and get mad because I didn’t hear her ask for chips and a drink. Not to mention the overpriced food sucked. Will NEVER be back.
CL
C L
Nov 15, 2025
2.0
The chips and queso were a huge disappointment. The chips were all stale and obviously if they are made fresh daily it was not the same day.
I don’t visit here much, then I remembered why when I ate here. The place is just a letdown. You get no meat and everything is an extra charge.
Honestly this just doesn’t cut it. Get a home town, locally owned place where the staff actually cares.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Lindale Mall in Cedar Rapids?
Chipotle Mexican Grill at Lindale Mall is open from 10:45 AM to 10:00 PM Monday through Saturday, and from 10:45 AM to 7:00 PM on Sundays.
Does Chipotle Mexican Grill at Lindale Mall offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for your convenience.
Where is Chipotle Mexican Grill located within Cedar Rapids?
It is located in Lindale Mall at 4444 1st Ave. NE, Suite 538, Linn, Cedar Rapids, IA 52402, USA.
What types of food does Chipotle Mexican Grill serve at this location?
They offer customizable menu items including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Can I order online or use an app to place my Chipotle order at Lindale Mall?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
Does Chipotle Mexican Grill at Lindale Mall accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services as part of their offerings.
What social media platforms can I follow Chipotle Mexican Grill Lindale Mall on?
You can follow them on Facebook, Instagram (handle: chipotle), Twitter (handle: ChipotleTweets), Pinterest, LinkedIn, and YouTube.
What nearby places can I visit when dining at Chipotle Lindale Mall?
Nearby places include The Basement Beauty Co for beauty services, Iowa Custom T-Shirts & Hats for custom apparel, and Turtle Power Games for video games and gifts, offering a variety of shopping and entertainment options near Chipotle.
Is there an ATM or financial service near Chipotle Mexican Grill at Lindale Mall?
Yes, Coin Cloud Bitcoin ATM is nearby for currency exchange, and Western Union offers money transfer services close to the location.
Are there any clothing or shoe stores near Chipotle Mexican Grill at Lindale Mall?
Yes, several nearby stores include TALBOTS (women's clothing and fashion accessories), Lux Shoe Lounge (shoe store), Finish Line (shoe and sports wear), and Foot Locker (shoe store and fashion accessories).