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Brand Certified

Arby's

4.0
(714 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1417 First Ave Se, Cedar Rapids, IA
52403, United States

Hours

Reviews

4.0
714 reviews
5 stars
325
4 stars
194
3 stars
111
2 stars
37
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness; some customers praised the service while others reported rude behavior and unenthusiastic attitudes.

Food Quality

Food quality is inconsistent; some customers enjoyed their meals while others received poorly prepared or unsanitary items.

Cleanliness

Significant concerns about cleanliness, with multiple reports of dirty tables and unsanitary conditions.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect orders.

Speed of Service

Service speed varies; some customers experienced long wait times while others reported quick service.
  • AS
    Alexandria Skowron
    Jan 28, 2026
    3.0
    I feel like everytime I come here, not one person who takes me card says hi or anything. Has me convinced I am being the rude one by asking how their day is. Lmao
  • AJ
    Amanda Johnson
    Nov 7, 2025
    1.0
    Gave me clearly re dropped frys and couldn’t even give me whole ones gave me the bottom scraps from the bag and this was for dine in which is more of a slap in the face since you really handed me this like it was ok smh do better
  • SS
    Samaya
    Sep 27, 2025
    1.0
    Every time I was in here the tall lady Stacey was always on beat now my order be wrong Tina and the other lady with the glasses isn’t nice you guys need to see what happens to the one nice manager
  • JW
    Jocelyn Walton
    Sep 12, 2025
    5.0
    Pleasant staff and very clean
  • MW
    Mariah Warner
    Sep 4, 2025
    1.0
    Asked for Xtra cheese sauce, knew I should have just gotten the cup on the side of it. Barely any on this thing. I had it remade, turns out two little pumps one on top and bottoms is normal. They had me open it in the store, I had a weird panic attack in my car because I don't like controversy and felt super embarrassed opening my sandwich on the counter to see the amount of cheese. I offered to purchase an extra cheese cup (they had offered to remake the sandwich and I agreed). They gave me a cheese cup with it. So now I know the amount of cheese is not equal to the amount of roast beef on a double beef and cheese and to order a cheese cup from now on.... At a different location I'll never go back after feeling so embarrassed.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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