Arby's

4.2
998 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1333 Edgewood Rd Sw, Cedar Rapids, IA
52404, United States

Hours

Reviews

4.2
998 reviews
5 stars
491
4 stars
299
3 stars
137
2 stars
35
1 star
36

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being cold or improperly prepared, while others praised the freshness and taste.

Service Issues

Several reviews highlighted problems with order accuracy and customer service, including rude staff and missing items.

Cleanliness

The restaurant was noted for being clean, but there were concerns about food safety practices, such as staff not wearing hair nets.

Positive Experiences

Despite some negative feedback, many customers expressed satisfaction with the friendly staff and enjoyable dining experiences.
  • TC
    T C
    4 days ago
    1.0
    Absolutely worst service… order two chicken sandwiches and both were raw!! My son called to complain and was hung up on by the manager… I called back and the manager started yelling and talking over me and hung up on me
  • WI
    William Bilsland III
    Dec 17, 2025
    5.0
    Friendly staff, clean place, good food, especially Greek gyros. The creamy Mac & Cheese was excellent.
  • CA
    Caleb Adkisson
    Dec 4, 2025
    1.0
    I ordered 2 apple turnovers and 5 chicken tenders the apple turnovers weren't fully cooked the bottoms was soft and the pastry dough wasn't puffy as it usually is the taste was like that of raw dough. Do not recommend around the last 2 hours before they close. Also they gave us 4 chicken tenders instead of 5, im mad about that because I paid for 5.
  • CK
    Cherise Kintz
    Nov 23, 2025
    4.0
    Food and service was pleasant.
  • JO
    Josh O'Connor
    Nov 21, 2025
    2.0
    Normally decent enough. Just rolled thru and was the worst ive ever had by far. Cold stale fries. They couldnt of even been bothered enough to mix the steak and the mac and cheese into the steak bowls. Gave me 2 spereate luke warm containers and an empty bowl to mix it myself which wouldnt of been a problem if theyd of given me a piece of silverware. Didnt even ask if i wanted any sauce. Damn.