7 Brew Coffee

Reviews

• IH

  is this heaven?

  Dec 21, 2025
  1.0
  I’ve visited the Ankeny 7Brew many times, so I really wanted to like this new Cedar Rapids location. I live on the NE side of Cedar Rapids, so I was excited to have a 7Brew that I could visit much more regularly. I’ve visited this new location 6-7 times, each spaced out by a few weeks after opening because I’ve been hoping they’ll actually get my drinks correct after enough training. However, I just tried it again last week and yet again my drink was wrong. They don’t seem to understand what half sweet is when I order a blondie or the fact that a dirty chai has espresso. It’s so disappointing that one location can get my drinks correct EVERY time (and with much faster service), and another location can’t get it right even once (with a crazy long wait time). Sadly, I’ll stick to the Ankeny location when I’m in town. I question whether this location will make it if they don’t get their act together soon. I really hope they prove me wrong, because I know how awesome their service can be with enough training.
• TP

  Tori Petersen

  Dec 20, 2025
  1.0
  Tonight 12/20/25 at 5pm central at Collin’s Rd location, there was a blonde girl with glasses working the drive through. A car that had ordered after us, drove around us in the drive through line and cut in front of us. Therefor, when that car got to the window, they were reviewing the order with the person who cut in front of us and of course it was our order being read off! So we told her as our window was down. She completely ignored us (which the drinks were made. we seen them sitting on the counter. we were suppose to be the next ones in line) We already paid and the lady should’ve given us our drinks and we could’ve went around. But she ignored us and we had to wait for the people that cut in front of us’ drinks to be made (as ours are sitting there). Not to mention, our hot drinks were COLD. We then get to the window and she tells us “there’s nothing i can do” in the rudest way. When our drinks were made and ready, we made her aware and she proceeded to ignore us. There’s multiple options and ways, not “nothing i can do”. Please talk to the employees and have more training done, as I will not be back to this location.
• KT

  Kay Thompson

  Nov 27, 2025
  5.0
  I love going to 7 Brew! The drinks can be a little hit or miss, sometimes super flavorful and sometimes just okay, but the staff makes every visit worth it. Every time my mom and I stop by, everyone is so polite, friendly, and welcoming. I usually come around 1 PM or at other random times, so the line is never too busy and the wait is never long. Overall, great service and always a pleasant experience!
• SL

  Sarah Lechner

  Nov 9, 2025
  1.0
  I wanted to love 7brew but haven’t even been able to enjoy it since they are always understaffed and the last 3 times we went, we waited over an hour while already in the drive through so couldn’t move. I tried again today hoping it would be different and still waited 45 minutes at a stand still for a drink.
• JW

  Jaqi West

  Nov 7, 2025
  1.0
  Request for Refund: Completely Unacceptable Experience I’d like to request a full refund (not store credit) for my recent visit, because I will absolutely never be returning. I received a coupon in the mail for a free drink and decided to give this business a try. After waiting in line for 43 minutes, the first employee who came out to my car (the line was so backed up that I was not even on 7brew property yet) told me that existing free drink coupons were still valid. However, by the time I reached the second employee - now trapped in the actual line with no way out, literally could not move my car - I was suddenly told they wouldn’t accept my coupon because their scanners were down and that I’d have to pay. At that point, I decided to just go through with the order since I was literally stuck anyway. After nearly half an hour in line, I chose not to tip. The employee then turned the screen back toward me and told me in a rude tone and with an eye roll to “try that again,” clearly implying that not tipping wasn’t an acceptable choice. When I finally reached the window, I could overhear multiple employees inside loudly discussing personal topics such as *their menstrual blood texture* in full earshot of customers which is completely unprofessional and inappropriate. And after all that, the drink I waited nearly an hour for, the Blondie, tasted like nothing but milk. This entire experience was disorganized, uncomfortable, and disappointing from start to finish. Please contact me to issue a refund to the card I paid with, as I have zero interest in store credit from an establishment I will not be returning to.

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