Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
363 reviews
5 stars
174
4 stars
68
3 stars
32
2 stars
21
1 star
68
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during busy times, with long wait times in both drive-thru and dine-in.
Food Quality
While some customers enjoyed the food, there were numerous complaints about inconsistent quality, including poorly made blizzards and issues with freshness.
Staff Friendliness
Many reviews highlighted the friendliness of the staff, noting positive interactions despite the service speed issues.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting dirty tables and floors, while others praised the cleanliness of the location.
Order Accuracy
Several customers experienced issues with incorrect orders or missing items, indicating a need for better quality control.
- CSCece ShepardNov 16, 20253.0Took grandson for chicken tenders and fries.
- AHAmy HarbaughNov 15, 20251.0they wouldnât give us our food and made us go through the drive-thru again
- CACollin AndersonNov 15, 20255.0Wouldnât give us ice cream when we backed through the drive through đ. Lame!
- MBMarc BlackNov 13, 20251.0Every single time I go here my order comes out wrong.
- ECElizabeth CuvelierNov 10, 20252.0I called on a Tuesday and placed a personalized cake order for a friend's birthday party. I had a great experience ordering the cake. My husband went to pick it up on Thursday evening and when he arrived they said they don't have an order. I looked back at my call log and called the correct Dairy Queen. They kept telling my husband that they didn't have any custom cake orders, even though I had spent over 5 minutes on the phone with a female ordering it. I was extremely frustrated because then we had to settle for a cake from the cooler that wasn't how I ordered and ended up paying way too much for a cake we didn't want. It was disappointing since we love DQ cakes! We didn't receive any compensation or money off either.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Cedar Falls, IA?
The restaurant is open from 10:30 AM to 9:30 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.
Is Dairy Queen Grill & Chill in Cedar Falls open on major holidays?
The restaurant is closed on November 27, 2025 (Thanksgiving) and December 25, 2025 (Christmas).
What kind of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, BlizzardÂź Treats, Chicken Strip Baskets, GrillburgersÂź, and ice cream cakes.
Does Dairy Queen Grill & Chill provide facilities for families with children?
Yes, the location is family-friendly, offers booster seats, high chairs, and is welcoming to kids.
Is the Dairy Queen Grill & Chill in Cedar Falls wheelchair accessible and does it have restroom and WiFi services?
Yes, it offers wheelchair accessibility, restrooms, and free WiFi for customers.
Can I order food online or through a mobile app for the Dairy Queen Grill & Chill?
Yes, you can order for pickup online and download the Dairy Queen app for exclusive deals and mobile ordering with rewards.
Does the Dairy Queen Grill & Chill in Cedar Falls have outdoor seating or a drive-thru?
Yes, this location has outdoor seating and a drive-thru for convenient service.
Which nearby gas stations can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
Nearby gas stations include BP and Casey's, both offering fuel and convenience store items.
What nearby accommodations are available if I'm visiting Dairy Queen Grill & Chill from out of town?
Several nearby hotels include Holiday Inn & Suites Cedar Falls-Waterloo Event Center, Wingate by Wyndham, and Holiday Inn Express & Suites.
Are there any popular nearby restaurants to visit alongside Dairy Queen Grill & Chill?
Yes, you can visit Smokin' Oak Wood-Fired Pizza, Toast To Toast CF, Ferrari's Ristorante, or nearby Starbucks for coffee and snacks.