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Subway

3.7
(232 reviews)

Business Details

1105 Bluestem Rd., Carlisle, IA
50047, United States
(515) 581-7191
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Carlisle Subway® Restaurant at 1105 Bluestem Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
1105 Bluestem Rd., Carlisle, IA
50047, United States

Hours

Reviews

3.7
232 reviews
5 stars
105
4 stars
46
3 stars
25
2 stars
13
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted issues with rude and unprofessional staff, particularly from an older female employee, leading to a negative customer experience.

Food Quality

Mixed feedback on food quality; while some customers praised the freshness and taste, others reported stale bread and incorrect orders.

Cleanliness

The restaurant was frequently noted for its cleanliness, with some customers stating it was one of the cleanest Subways they had visited.

Order Accuracy

Many customers expressed frustration with incorrect orders, especially with online and drive-thru orders, indicating a need for better training and attention to detail.

Customer Service

While some customers experienced excellent service, others reported long wait times and dismissive attitudes from staff, creating a varied perception of customer service.
  • JB
    Josh Brice
    Oct 9, 2025
    5.0
    Maybe the cleanest subway I've ever been to.
  • IS
    Izzy Smith
    Jul 22, 2025
    1.0
    Female employee with black hair was INCREDIBLY RUDE. Her attitude from the jump start at the drive thru was sassy and uninterested. When we got to the window our order took a millennium long to be done and once it was time to pay she SNATCHED the money out of my hands, rolled her eyes, and didn’t even tell us the total. She pocketed my friend’s 5$ for her own “tip” (that was not intended). We are NOT happy with this experience and expect better from the employees.
  • OB
    Oakley Benson
    Jan 31, 2025
    5.0
    I don’t think you guys realize how hard it is to work fast food. A lot of you are so quick to have bad reviews or leave small stars. They have new owners now, everytime I come in here it’s great! Everyone here is so sweet to me & they work really hard, I used to work fast food & not everyone is good with a rush, you guys get so upset whenever you have to wait for long, yes it’s called “fast food” but when they have so many people coming in with only two workers, that isn’t always possible. Keep up the great work ladies!
  • SP
    Sheryl Patton
    Feb 13, 2024
    1.0
    Let me start off with. Mistakes happen. I totally understand. 4 mistakes on 1 order with only 3 sandwiches, cookies and drinks and a chip is excessive! The final reposnse I was given by the 17 year old Manager on duty tonight was "We're teenagers." 1st mistake was my sandwich was charged as a 12 inch, but made a 6 as ordered. I asked how that happened. The young lady at the window said,. "well we write your order down and hand it who makes them. Ok, so why was it wrung up wrong by you who took my order? She responded with that she can't do refunds and it would take 2 days for management to do it. They could just just make the other half. I opted for my sandwich to have the other half made, because that was the only option at this point. I get my order and I drive away. Then I find I'm missing my son's cookies. So, I call and let them know my husband will come pick them up soon. I get home and my husband's chips are missing and a drink ordered with no ice has ice. At this point I call again. I'm pretty frustrated now as I explain my situation. The young lady on the phone says, "well you can come back and get the stuff." As I proceed to ask her who the manager is she says it's me. Ok, Manager, please tell me why if you're there, you were not advised when I needed a refund at the window? Also please tell me why this many mistakes were made with 1 order? She stated she didn't know because she was somewhere else. She had answered both my calls so I can assume she was by the phone. The said manager wouldn't accept responsibility for the mistakes made. Didn't offer an apology, only offered for me to come get my stuff or a refund that would take days while saying it was her family's business and 1 of them would have to do it. Please tell me why you have people (in this case teenagers) working that have no ability to fix issues/mistakes as They make them?? This reflects very poorly on your business. My husband was given attitude by the manager upon pick up of our missing food as well. Please train your employees better interpersonal skills and PLEASE stop having your 17 yr old daughter be a "Manager". If you want your order done right, drive to the next Subway.
  • RN
    ROY N
    Jul 9, 2023
    3.0
    Just ok

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