Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, rude staff, and order inaccuracies, particularly in the drive-thru.
Food Quality
Food quality was inconsistent, with many complaints about cold or improperly prepared items.
Cleanliness
The restaurant's cleanliness was often criticized, with reports of dirty dining areas and unsanitary conditions.
Staffing Problems
Short staffing was a recurring theme, leading to long wait times and closed dining areas.
Positive Experiences
Despite the issues, some customers praised the food quality and friendly service during less busy times.
TL
Terry Lowe
6 days ago
5.0
Fast, fresh, hot and enjoyable food.
Order was placed and received as ordered. Clean resturant good atmosphere to dine in. The only thing negative is have to say about this store. Is that the restroom needs some serious attention. Restroom was filthy.
CM
Cicley Majors
Dec 31, 2025
5.0
The food is good. The employees are friendly and the drive thru line is never long according to my knowledge.
CP
Carolyn Prottsman
Dec 23, 2025
5.0
My sister and I always stop here for lunch when we are in town.
Fast friendly service and because we are old, a fee senior drink.
DN
Dixon Novy
Dec 17, 2025
5.0
Love the large juicy beef patties. Mmmmmm!
AL
Alison Cary Price, LMHC
Nov 5, 2025
4.0
Order modifications or substitutes seem to be an issue - Specifically, asking for my bacon to be cooked longer caused confusion. Staff had at least a 5-minute conversation, loud enough to be heard throughout the entire restaurant, on whether they could do this this. Food was just fine and clerk was friendly - only issue is concern on training and handling of customer order modifications.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 115 South Roosevelt in Burlington, IA currently open?
Yes, this Wendy's location is open and serving customers every day.
What are the hours of operation for the drive-thru at this Wendy's?
The drive-thru is open Monday through Saturday from 6:30 AM to 1:00 AM, and on Sunday from 6:30 AM to 11:00 PM.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, they serve breakfast, lunch, and dinner at this location.
Can I place an order online or through a mobile app for this Wendy's?
Yes, you can order through the Wendy's app or online at order.wendys.com and select the Burlington location for pickup or delivery where available.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is there a drive-thru available at the Wendy's on South Roosevelt?
Yes, this Wendy's location has a drive-thru open daily during business hours.
Where can I find the menu and nutrition information for this Wendy's?
Menu and nutrition information are available on the Wendy's website and mobile app at menu.wendys.com, where you can view detailed nutrition and allergen info for each item.
Are there any popular nearby fast food restaurants close to this Wendy's?
Yes, nearby fast food options include KFC, Taco John's, Burger King, and another Wendy's, offering you a variety of dining choices in the area.
What can I do near Wendy's at 115 South Roosevelt?
Nearby you can visit the Port of Burlington for concerts or events, or shop at stores like Payless ShoeSource, Tractor Supply Co., and Ollie's Bargain Outlet, making it convenient to grab a meal before or after shopping or entertainment.
How might a customer traveling to Wendy's use nearby services?
Customers can utilize services like Connection Bank or Nationwide Mutual Insurance Company nearby, or visit Heartland Harley-Davidson if interested in motorcycles, making Wendy's a convenient spot for a meal during errands or visits.