Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed the food, many complained about cold, old, or incorrectly prepared items, indicating inconsistency in food quality.
Cleanliness
Numerous reviews highlighted unsanitary conditions in both the dining area and restrooms, contributing to a negative dining experience.
Staffing Problems
Several reviews mentioned understaffing and its impact on service speed and quality, with some customers noting that the lobby was closed early due to lack of staff.
CP
Chris Pope
Feb 15, 2026
1.0
Came in and stood in the line of like 5 or so people. The woman behind the counter was throwing a fit and threw someone’s food in the trash really hard, making the trash can fall over, then yelled if anyone picked it up yet…like, you threw it and made the mess and then was screaming for someone else to clean up your mess. Then an employee mentioned that there was oil leaking from the fryer and the same lady was full of attitude like “yeah I know. It is what it is.” Food safety violation. I should contact the county licensing for that. We turned and left at that point. Didn’t trust her making our food. All the other employees were on edge, looked like they all wanted to bolt. Seriously, get rid of whoever that was. Older woman, was making food on 2/15 at 12:15 ish. Yikes.
SS
Stephanie
Jan 15, 2026
5.0
Most of my experiences here have been good. However, there have been several instances in the past where the dining area especially the pop machine have been pretty dirty, the service has sucked, it took forever to get my food, or I’ve received the wrong food all together. I would like to add that I have not had a negative experience here in the last 4-6 months however. I’m assuming they must’ve gotten better management personal.
TL
Terry Lowe
Jan 6, 2026
5.0
Fast, fresh, hot and enjoyable food.
Order was placed and received as ordered. Clean resturant good atmosphere to dine in. The only thing negative is have to say about this store. Is that the restroom needs some serious attention. Restroom was filthy.
CM
Cicley Majors
Dec 31, 2025
5.0
The food is good. The employees are friendly and the drive thru line is never long according to my knowledge.
CP
Carolyn Prottsman
Dec 23, 2025
5.0
My sister and I always stop here for lunch when we are in town.
Fast friendly service and because we are old, a fee senior drink.
Is the Wendy's at 115 South Roosevelt in Burlington, IA currently open?
Yes, this Wendy's location is open and serving customers every day.
What are the hours of operation for the drive-thru at this Wendy's?
The drive-thru is open Monday through Saturday from 6:30 AM to 1:00 AM, and on Sunday from 6:30 AM to 11:00 PM.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, they serve breakfast, lunch, and dinner at this location.
Can I place an order online or through a mobile app for this Wendy's?
Yes, you can order through the Wendy's app or online at order.wendys.com and select the Burlington location for pickup or delivery where available.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is there a drive-thru available at the Wendy's on South Roosevelt?
Yes, this Wendy's location has a drive-thru open daily during business hours.
Where can I find the menu and nutrition information for this Wendy's?
Menu and nutrition information are available on the Wendy's website and mobile app at menu.wendys.com, where you can view detailed nutrition and allergen info for each item.
Are there any popular nearby fast food restaurants close to this Wendy's?
Yes, nearby fast food options include KFC, Taco John's, Burger King, and another Wendy's, offering you a variety of dining choices in the area.
What can I do near Wendy's at 115 South Roosevelt?
Nearby you can visit the Port of Burlington for concerts or events, or shop at stores like Payless ShoeSource, Tractor Supply Co., and Ollie's Bargain Outlet, making it convenient to grab a meal before or after shopping or entertainment.
How might a customer traveling to Wendy's use nearby services?
Customers can utilize services like Connection Bank or Nationwide Mutual Insurance Company nearby, or visit Heartland Harley-Davidson if interested in motorcycles, making Wendy's a convenient spot for a meal during errands or visits.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: