Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times in both drive-thru and lobby, often leading to frustration.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and wrong food being served.
Food Quality
Feedback on food quality was mixed; while some enjoyed the taste, many complained about cold, old, or improperly prepared items.
Staff Attitude
Several customers noted rude or unprofessional behavior from staff, impacting their overall experience.
Cleanliness
Multiple reviews pointed out unsanitary conditions in the restaurant, including dirty floors and unkempt bathrooms.
AP
Alison Cary Price
Nov 5, 2025
4.0
Order modifications or substitutes seem to be an issue - Specifically, asking for my bacon to be cooked longer caused confusion. Staff had at least a 5-minute conversation, loud enough to be heard throughout the entire restaurant, on whether they could do this this. Food was just fine and clerk was friendly - only issue is concern on training and handling of customer order modifications.
BS
Brenda Smith
Oct 12, 2025
5.0
Order was prompt and correct. Food was perfect.
MG
Malette Glader
Oct 10, 2025
1.0
Low staff, had to wait 5 min to even order, spent $35, $6 burgers were cold, only live 3 blks.
KK
kaynjaydad
Sep 27, 2025
5.0
Very friendly and fast service.
MM
Melissa Martin
Sep 9, 2025
1.0
I think your food sucked tonite. The fries were greasy. The order was all wrong. I had nothin to eat for supper tonite. The service sucked. Went thru drive thru nasty
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Burlington, IA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Burlington, IA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (319) 753-2283.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does South Roosevelt Wendy’s serve breakfast?
Yes, this Wendy’s location in Burlington, IA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 115 South Roosevelt in Burlington, IA currently open?
Yes, this Wendy's location is open and serving customers every day.
What are the hours of operation for the drive-thru at this Wendy's?
The drive-thru is open Monday through Saturday from 6:30 AM to 1:00 AM, and on Sunday from 6:30 AM to 11:00 PM.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, they serve breakfast, lunch, and dinner at this location.
Can I place an order online or through a mobile app for this Wendy's?
Yes, you can order through the Wendy's app or online at order.wendys.com and select the Burlington location for pickup or delivery where available.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is there a drive-thru available at the Wendy's on South Roosevelt?
Yes, this Wendy's location has a drive-thru open daily during business hours.
Where can I find the menu and nutrition information for this Wendy's?
Menu and nutrition information are available on the Wendy's website and mobile app at menu.wendys.com, where you can view detailed nutrition and allergen info for each item.
Are there any popular nearby fast food restaurants close to this Wendy's?
Yes, nearby fast food options include KFC, Taco John's, Burger King, and another Wendy's, offering you a variety of dining choices in the area.
What can I do near Wendy's at 115 South Roosevelt?
Nearby you can visit the Port of Burlington for concerts or events, or shop at stores like Payless ShoeSource, Tractor Supply Co., and Ollie's Bargain Outlet, making it convenient to grab a meal before or after shopping or entertainment.
How might a customer traveling to Wendy's use nearby services?
Customers can utilize services like Connection Bank or Nationwide Mutual Insurance Company nearby, or visit Heartland Harley-Davidson if interested in motorcycles, making Wendy's a convenient spot for a meal during errands or visits.