Location.com logo
Brand Certified

Wendy's

3.8
(1061 reviews)

Business Details

(319) 753-2283

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
115 South Roosevelt, Burlington, IA
52601, United States

Hours

Reviews

3.8
1,061 reviews
5 stars
430
4 stars
276
3 stars
167
2 stars
72
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, many complained about cold, old, or incorrectly prepared items, indicating inconsistency in food quality.

Cleanliness

Numerous reviews highlighted unsanitary conditions in both the dining area and restrooms, contributing to a negative dining experience.

Staffing Problems

Several reviews mentioned understaffing and its impact on service speed and quality, with some customers noting that the lobby was closed early due to lack of staff.
  • CP
    Chris Pope
    Feb 15, 2026
    1.0
    Came in and stood in the line of like 5 or so people. The woman behind the counter was throwing a fit and threw someone’s food in the trash really hard, making the trash can fall over, then yelled if anyone picked it up yet…like, you threw it and made the mess and then was screaming for someone else to clean up your mess. Then an employee mentioned that there was oil leaking from the fryer and the same lady was full of attitude like “yeah I know. It is what it is.” Food safety violation. I should contact the county licensing for that. We turned and left at that point. Didn’t trust her making our food. All the other employees were on edge, looked like they all wanted to bolt. Seriously, get rid of whoever that was. Older woman, was making food on 2/15 at 12:15 ish. Yikes.
  • SS
    Stephanie
    Jan 15, 2026
    5.0
    Most of my experiences here have been good. However, there have been several instances in the past where the dining area especially the pop machine have been pretty dirty, the service has sucked, it took forever to get my food, or I’ve received the wrong food all together. I would like to add that I have not had a negative experience here in the last 4-6 months however. I’m assuming they must’ve gotten better management personal.
  • TL
    Terry Lowe
    Jan 6, 2026
    5.0
    Fast, fresh, hot and enjoyable food. Order was placed and received as ordered. Clean resturant good atmosphere to dine in. The only thing negative is have to say about this store. Is that the restroom needs some serious attention. Restroom was filthy.
  • CM
    Cicley Majors
    Dec 31, 2025
    5.0
    The food is good. The employees are friendly and the drive thru line is never long according to my knowledge.
  • CP
    Carolyn Prottsman
    Dec 23, 2025
    5.0
    My sister and I always stop here for lunch when we are in town. Fast friendly service and because we are old, a fee senior drink.

Frequently Asked Questions About Wendy's

Is the Wendy's at 115 South Roosevelt in Burlington, IA currently open?

Yes, this Wendy's location is open and serving customers every day.

What are the hours of operation for the drive-thru at this Wendy's?

The drive-thru is open Monday through Saturday from 6:30 AM to 1:00 AM, and on Sunday from 6:30 AM to 11:00 PM.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: