Wendy's

3.8
1057 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
115 South Roosevelt, Burlington, IA
52601, United States

Hours

Reviews

3.8
1,057 reviews
5 stars
428
4 stars
275
3 stars
167
2 stars
72
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, rude staff, and order inaccuracies, particularly in the drive-thru.

Food Quality

Food quality was inconsistent, with many complaints about cold or improperly prepared items.

Cleanliness

The restaurant's cleanliness was often criticized, with reports of dirty dining areas and unsanitary conditions.

Staffing Problems

Short staffing was a recurring theme, leading to long wait times and closed dining areas.

Positive Experiences

Despite the issues, some customers praised the food quality and friendly service during less busy times.
  • TL
    Terry Lowe
    6 days ago
    5.0
    Fast, fresh, hot and enjoyable food. Order was placed and received as ordered. Clean resturant good atmosphere to dine in. The only thing negative is have to say about this store. Is that the restroom needs some serious attention. Restroom was filthy.
  • CM
    Cicley Majors
    Dec 31, 2025
    5.0
    The food is good. The employees are friendly and the drive thru line is never long according to my knowledge.
  • CP
    Carolyn Prottsman
    Dec 23, 2025
    5.0
    My sister and I always stop here for lunch when we are in town. Fast friendly service and because we are old, a fee senior drink.
  • DN
    Dixon Novy
    Dec 17, 2025
    5.0
    Love the large juicy beef patties. Mmmmmm!
  • AL
    Alison Cary Price, LMHC
    Nov 5, 2025
    4.0
    Order modifications or substitutes seem to be an issue - Specifically, asking for my bacon to be cooked longer caused confusion. Staff had at least a 5-minute conversation, loud enough to be heard throughout the entire restaurant, on whether they could do this this. Food was just fine and clerk was friendly - only issue is concern on training and handling of customer order modifications.

Frequently Asked Questions About Wendy's

Is South Roosevelt Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 115 South Roosevelt in Burlington, IA currently open?

Yes, this Wendy's location is open and serving customers every day.