McDonald's

3.3
1751 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
900 Wellshire Drive, Burlington, IA
52601, United States

Hours

Reviews

3.3
1,751 reviews
5 stars
515
4 stars
350
3 stars
384
2 stars
173
1 star
329

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and rude staff, leading to frustration and dissatisfaction.

Staff Performance

Some employees, particularly Dustin and Chelsey, received praise for their friendly and helpful service, while others were criticized for being inattentive or rude.

Food Quality

Feedback on food quality was mixed; while some found it fresh and hot, others complained about cold or incorrect items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area, impacting the overall experience.
  • JH
    Joseph Harris
    2 days ago
    3.0
    Had trouble getting food quickly but other then that they have messed my order up a couple times. But great for a fast food place.
  • PL
    Preston Leibli
    4 days ago
    5.0
    Food was fantastic but the service was a little rough some of the employees where little rude
  • AT
    A Train
    Dec 31, 2025
    2.0
    Ordered on mobile app for drive through because lobby didn't open tell 6. Got there after 6 and went inside to get order. Drive through was full. Was told to switch my order to pick up at counter which i did.Then my whole order got canceled. Not sure why the worker couldn't go check with drive through to see if they had my order. Won't return to this location.
  • GS
    Gina Snowden
    Dec 11, 2025
    5.0
    Facility was clean period And I didn't have to wait long for my food.
  • KP
    Kenneth Powell
    Dec 8, 2025
    1.0
    I'm not quite sure what the problem is at these two stores it's hard to believe they can stay in business with this kind of service they lock their doors at 6:00 p.m. in the evening

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 900 Wellshire Drive, Burlington?

McDonald's at 900 Wellshire Drive, Burlington is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's at 900 Wellshire Drive offers drive-through service 24/7.