McDonald's

3.0
1702 reviews
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Business Details

1725 Roosevelt Rd, Burlington, IA
52601, United States
(319) 753-2111
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1725 Roosevelt Rd, Burlington, IA
52601, United States

Hours

Reviews

3.0
1,702 reviews
5 stars
409
4 stars
298
3 stars
329
2 stars
187
1 star
479

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff, leading to a negative dining experience.

Food Quality

Many reviews highlighted poor food quality, including cold, overcooked, or incorrect items, with several customers expressing disappointment.

Cleanliness Concerns

Multiple customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.

Staff Behavior

Several reviews mentioned unprofessional behavior from staff, including inappropriate conversations and lack of attention to customer service.
  • MM
    Mark Mutton
    Jan 1, 2026
    4.0
    Good service although make sure you check your happy meals for Apples. They have forgotten those a few times. But always rectify without question.
  • CP
    Christian Payne
    Dec 30, 2025
    1.0
    Says 24 hours, went through the drive through at 4:15am and they said they aren't taking orders for another 15 minutes. I waited, and 3 other people drove up. One left, other two waited.... Left at 4:50. My order was completely wrong, so I had to go back in. Not sure what the deal was. The cook Amanda giving the manager attitude saying she won't hurry to fix it in a hurry, even though it was rang up correctly... Probably don't say 24 hours if you aren't 24 hours and save people the trouble. Ali was gracious, Amanda was being a jerk.
  • BD
    Bonovan Durch
    Dec 18, 2025
    1.0
    Over 30minutes in the drive thru for 6 cars and the order was still wrong 🤦🤦‍♀️
  • JM
    Justin Marland
    Nov 17, 2025
    1.0
    Can you all hire people that can actually do the job of listening and that have some comprehension skills??? If not dont put them on the drive thru or taking orders
  • KD
    Katie Drexler
    Nov 11, 2025
    1.0
    If I could give 0 stars I would. First off the ice machines have visible mold and grime. There were employees working with long hair that did not have their hair pulled back for food safety. No one appeared to care about the filthy store. They then messed up one of our sandwiches. Food was not fresh and one sandwich that was supposed to not have onion had onion hiding between the middle meat and cheese. This store has repeatedly failed and the store manager does not appear to care about standards. I have worked this job in the past and have been in their shoes. There is no excuse for the lack of care or service.
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Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery service?

Yes, delivery is available 24/7 through their online ordering platform.