McDonald's

3.0
1696 reviews
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Business Details

1725 Roosevelt Rd, Burlington, IA
52601, United States
(319) 753-2111
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1725 Roosevelt Rd, Burlington, IA
52601, United States

Hours

Reviews

3.0
1,696 reviews
5 stars
408
4 stars
296
3 stars
330
2 stars
186
1 star
476

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes for orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Staff Behavior

Several customers noted rude or unprofessional behavior from staff, contributing to a negative experience.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and greasy floors.

Food Quality

Customers expressed dissatisfaction with the quality of food, citing cold, overcooked, or improperly prepared items.
  • JM
    Justin Marland
    Nov 17, 2025
    1.0
    Can you all hire people that can actually do the job of listening and that have some comprehension skills??? If not dont put them on the drive thru or taking orders
  • KD
    Katie Drexler
    Nov 11, 2025
    1.0
    If I could give 0 stars I would. First off the ice machines have visible mold and grime. There were employees working with long hair that did not have their hair pulled back for food safety. No one appeared to care about the filthy store. They then messed up one of our sandwiches. Food was not fresh and one sandwich that was supposed to not have onion had onion hiding between the middle meat and cheese. This store has repeatedly failed and the store manager does not appear to care about standards. I have worked this job in the past and have been in their shoes. There is no excuse for the lack of care or service.
  • AC
    Amica Ceaser
    Nov 11, 2025
    1.0
    This restaurant don’t need to be open 24 hours if I have to wait for ten mins before someone comes to the speaker. I am on my lunch break. This is ridiculous.
  • DB
    Donald Bickers
    Oct 31, 2025
    1.0
    Deserves a 0 star I've been waiting in the drive through over an hour and noone has moved in a half hour.
  • LB
    Lylah Billmeyer
    Oct 24, 2025
    1.0
    This McDonald’s is absolutely horrible never come here. We have been waiting 45 minutes for our food and it has never come out. And every time we politely ask them, they get mad at us never coming here again worst McDonald’s I would have a better service at a graveyard
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Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery service?

Yes, delivery is available 24/7 through their online ordering platform.