Buffalo Wild Wings

3.8
1176 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1053 Lawrence Avenue, Burlington, IA
52601, United States

Hours

Reviews

3.8
1,176 reviews
5 stars
499
4 stars
301
3 stars
161
2 stars
65
1 star
150

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times for food and drinks, and incorrect orders.

Food Quality

Many reviews mentioned cold, overcooked, or poorly prepared food, with some customers expressing dissatisfaction with portion sizes.

Staff Performance

While some staff members received praise for their friendliness and efficiency, others were criticized for being rude or inattentive.

Atmosphere

The restaurant was often described as too loud, making conversation difficult, and some customers noted issues with cleanliness, particularly in the bathrooms.
  • RS
    Reiawna Sutton
    1 day ago
    2.0
    Had to wait around an hour maybe more for food she said she was going to check if our food was done and we didn't get our food till around 30 minutes later and my fries were cold and burger barely warm the waitress was really nice though she shared things that shouldn't be shared with customers but overall her service was appreciated and she was sweet and kept up with refills and checking in.
  • AS
    Alyssa Steele
    Dec 27, 2025
    4.0
    They food choices kinda are plain could use an update on menu options
  • AC
    Amica Ceaser
    Nov 28, 2025
    1.0
    Had to wait an hour and 30 mins for food and it was cold. The manger had the nerve to come to the table and tell us to our face that she just finished cooking it. All lies. We seen 3 tables get their food first and they got set after us. What I really seen is that the white waiters were getting their table food first so it can be hot and they get good tips. But when it came to our waitress food just because she was black she had to wait hours before her table gets any food. Yea they made it over again but I am still not a happy customer and I will not be spending my hard earn money I work here ever again. I tipped the waitress well because it was not her fault the manger is racist. I don’t care I call it how I see it and i will keep it real. If you are black stay away from here. Thanks Kaneciah for your wonderful service and keeping calm under pressure. You did an excellent job.
  • EG
    Emily Gerdes
    Nov 15, 2025
    4.0
    Andrew at the host/to go stand was a perfect angel, super friendly and accommodating, cannot thank him enough for his help he needs a raise !!
  • KK
    Kelsey
    Nov 8, 2025
    1.0
    The service was terrible. The fries were cold had to ask to get silverware two times. No one filed our drinks husband had to take them to bar to get refills. We waited 45 minutes for the food. They said they could $20.00 off our bill for the service. We will never be back here again. Do yourself a favor and just cook at home or eat elsewhere!

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Burlington, IA specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Where is Buffalo Wild Wings located in Burlington?

It is located at 1053 Lawrence Avenue, Burlington, IA 52601, USA.