Customers frequently reported slow service, long wait times for food and drinks, and incorrect orders.
Food Quality
Many reviews mentioned cold, overcooked, or poorly prepared food, with some customers expressing dissatisfaction with portion sizes.
Staff Performance
While some staff members received praise for their friendliness and efficiency, others were criticized for being rude or inattentive.
Atmosphere
The restaurant was often described as too loud, making conversation difficult, and some customers noted issues with cleanliness, particularly in the bathrooms.
RS
Reiawna Sutton
1 day ago
2.0
Had to wait around an hour maybe more for food she said she was going to check if our food was done and we didn't get our food till around 30 minutes later and my fries were cold and burger barely warm the waitress was really nice though she shared things that shouldn't be shared with customers but overall her service was appreciated and she was sweet and kept up with refills and checking in.
AS
Alyssa Steele
Dec 27, 2025
4.0
They food choices kinda are plain could use an update on menu options
AC
Amica Ceaser
Nov 28, 2025
1.0
Had to wait an hour and 30 mins for food and it was cold. The manger had the nerve to come to the table and tell us to our face that she just finished cooking it. All lies. We seen 3 tables get their food first and they got set after us. What I really seen is that the white waiters were getting their table food first so it can be hot and they get good tips. But when it came to our waitress food just because she was black she had to wait hours before her table gets any food. Yea they made it over again but I am still not a happy customer and I will not be spending my hard earn money I work here ever again. I tipped the waitress well because it was not her fault the manger is racist. I don’t care I call it how I see it and i will keep it real. If you are black stay away from here. Thanks Kaneciah for your wonderful service and keeping calm under pressure. You did an excellent job.
EG
Emily Gerdes
Nov 15, 2025
4.0
Andrew at the host/to go stand was a perfect angel, super friendly and accommodating, cannot thank him enough for his help he needs a raise !!
KK
Kelsey
Nov 8, 2025
1.0
The service was terrible. The fries were cold had to ask to get silverware two times. No one filed our drinks husband had to take them to bar to get refills. We waited 45 minutes for the food. They said they could $20.00 off our bill for the service. We will never be back here again. Do yourself a favor and just cook at home or eat elsewhere!
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Burlington, IA specialize in?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.
Where is Buffalo Wild Wings located in Burlington?
It is located at 1053 Lawrence Avenue, Burlington, IA 52601, USA.
What are the operating hours of Buffalo Wild Wings in Burlington?
The restaurant is open Monday to Thursday from 10:30 AM to 11:59 PM, Friday and Saturday from midnight to 1:00 AM and 10:30 AM to 11:59 PM, and Sunday from midnight to 1:00 AM and 10:30 AM to 11:00 PM.
How can I contact Buffalo Wild Wings in Burlington?
You can reach them by phone at +1 319-754-9464.
Is Buffalo Wild Wings in Burlington open on weekends?
Yes, it is open on weekends with extended hours including late night on Friday, Saturday, and Sunday.
What categories does Buffalo Wild Wings in Burlington fall under?
It is categorized as a chicken wings restaurant, sports bar, restaurant, and takeout restaurant.
Which nearby restaurants can I try if I visit Buffalo Wild Wings in Burlington?
You can also enjoy Teriyaki Madness, Hoshi Japanese Express Burlington, Pancheros Mexican Grill, Happy Joe's Pizza & Ice Cream, Culver's, Hardee's, and McDonald's nearby.
Are there nearby places to shop or run errands when visiting Buffalo Wild Wings in Burlington?
Yes, nearby shopping and services include Verizon, Dollar General, Fareway Meat and Grocery, Sherwin-Williams, and AT&T of Burlington.
Where can I find coffee or dessert close to Buffalo Wild Wings in Burlington?
Nearby options include Dunn Brothers Coffee for coffee and Sassy Strawberry for desserts.
What local services are near Buffalo Wild Wings that might be useful to customers?
Nearby services include eyewear and optician providers like All About Eyes and Spitz Eyecare, a bank (US Bank), and a money transfer service (Western Union).