Customers frequently reported slow service, long wait times for food, and incorrect orders.
Food Quality
Many reviews mentioned cold, overcooked, or poorly prepared food, with some customers expressing disappointment in portion sizes.
Staff Performance
While some servers received praise for their friendliness and efficiency, others were criticized for being inattentive or rude.
Atmosphere
The restaurant was often described as too loud, making conversation difficult, and some customers noted cleanliness issues.
Mixed Experiences
While some patrons enjoyed their meals and service, many others had negative experiences, leading to a significant divide in customer satisfaction.
EG
Emily Gerdes
Nov 15, 2025
4.0
Andrew at the host/to go stand was a perfect angel, super friendly and accommodating, cannot thank him enough for his help he needs a raise !!
MM
Mark Mutton
Nov 8, 2025
4.0
Food was good, service decent, messed up order but quickly fixed without incident.
KK
Kelsey
Nov 8, 2025
1.0
The service was terrible. The fries were cold had to ask to get silverware two times. No one filed our drinks husband had to take them to bar to get refills. We waited 45 minutes for the food. They said they could $20.00 off our bill for the service. We will never be back here again. Do yourself a favor and just cook at home or eat elsewhere!
KK
Kim Kelso
Oct 21, 2025
1.0
The waitress kept going to the kitchen to check. It took 45 minutes to get our wings. The waitress apologized but no reasoning as to why it took so long. We had to leave so didn't get to eat out food their but unless I paid for more drinks couldn't get drinks to go. No offer to compensate for the wait. Manager never came to the table.
KG
Kailey Gonzalez
Sep 25, 2025
1.0
Worst experience I’ve ever had at a restaurant.Over $60 worth in food and waited 45 minutes for all of our meals and appetizer to come out cold. When we made a complaint that one of our orders was wrong as well as the food being cold the waiter got an attitude and said she was getting a manager. She then came back without a manager and told me and my family “you guys can just get out”. No wonder this place has a 2 start review. Management did not offer to replace food or offer anything for inconvenience
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Burlington, IA specialize in?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.
Where is Buffalo Wild Wings located in Burlington?
It is located at 1053 Lawrence Avenue, Burlington, IA 52601, USA.
What are the operating hours of Buffalo Wild Wings in Burlington?
The restaurant is open Monday to Thursday from 10:30 AM to 11:59 PM, Friday and Saturday from midnight to 1:00 AM and 10:30 AM to 11:59 PM, and Sunday from midnight to 1:00 AM and 10:30 AM to 11:00 PM.
How can I contact Buffalo Wild Wings in Burlington?
You can reach them by phone at +1 319-754-9464.
Is Buffalo Wild Wings in Burlington open on weekends?
Yes, it is open on weekends with extended hours including late night on Friday, Saturday, and Sunday.
What categories does Buffalo Wild Wings in Burlington fall under?
It is categorized as a chicken wings restaurant, sports bar, restaurant, and takeout restaurant.
Which nearby restaurants can I try if I visit Buffalo Wild Wings in Burlington?
You can also enjoy Teriyaki Madness, Hoshi Japanese Express Burlington, Pancheros Mexican Grill, Happy Joe's Pizza & Ice Cream, Culver's, Hardee's, and McDonald's nearby.
Are there nearby places to shop or run errands when visiting Buffalo Wild Wings in Burlington?
Yes, nearby shopping and services include Verizon, Dollar General, Fareway Meat and Grocery, Sherwin-Williams, and AT&T of Burlington.
Where can I find coffee or dessert close to Buffalo Wild Wings in Burlington?
Nearby options include Dunn Brothers Coffee for coffee and Sassy Strawberry for desserts.
What local services are near Buffalo Wild Wings that might be useful to customers?
Nearby services include eyewear and optician providers like All About Eyes and Spitz Eyecare, a bank (US Bank), and a money transfer service (Western Union).