Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers reported a mix of experiences with service, ranging from friendly and quick to slow and unprofessional.
Food Quality
Overall, the food was described as good, hot, and fresh, though some customers noted issues with incorrect orders and declining portion sizes.
Cleanliness
The restaurant was generally noted for its cleanliness, with some customers highlighting well-maintained facilities.
Management
Management received mixed reviews, with some praising their responsiveness while others criticized the handling of customer complaints.
PR
Pat Reed
Feb 18, 2026
3.0
Drive thru employee pleasant, very friendly. However, order was wrong! What was correct was not made as ordered. Did go inside so was unaware of order mistake until we were on the road.
JT
Jade Thomas
Feb 14, 2026
5.0
Overcharged but the general manager Dawn fixed it for us. Quick service and friendly staff. Thank you, keep up the good work!
KB
Kara Bent
Jan 31, 2026
5.0
Delicious and great service
LJ
Linda Johnson
Jan 18, 2026
4.0
Went thru drive thru food was good and so was service..
MD
Matt Decker
Jan 12, 2026
1.0
Went through the drive thru and ordered 2 meat & 3s, I asked for curly fries and asked to add red ranch and cheddar to my roast beef , when I got home they gave me crinkle cut instead of curly and charged me for the additions to my roast beef but didn’t add it, when I called back they pretty much told me that it was on the ticket and that it’s my fault for not checking and that they don’t have beef n cheddar on the meat & 3 EVEN THOUGH I PAID EXTRA, long story short I spent $20 and my wife ate the food.
I get it, things happen but the manager on duty on January 12th around 6 PM was just god awful and didn’t and made this experience horrible, other restaurants should take notes on what not to do for guest recovery.
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Certified March 01, 2026Yext Knowledge Graph
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