Subway

3.4
163 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Brooklyn Subway® Restaurant at 4126 Highway 21 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4126 Highway 21, Brooklyn, IA
52211, United States

Hours

Reviews

3.4
163 reviews
5 stars
65
4 stars
33
3 stars
14
2 stars
8
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service varied widely, with some praising friendly and efficient staff while others reported rude behavior and poor service.

Food Quality

Food quality received mixed reviews; some customers enjoyed fresh and tasty sandwiches, while others complained about stale bread and missing ingredients.

Cleanliness

Cleanliness was a concern for many, with reports of dirty conditions in the restaurant and bathrooms affecting customer satisfaction.

Operational Issues

Frequent complaints about inconsistent hours of operation, including being closed early or not open 24 hours as advertised.

Staff Performance

While some employees were highlighted for their exceptional service, others were criticized for being slow or unhelpful.
  • BA
    Behzad Armin
    Nov 11, 2025
    1.0
    The service was extremely slow, and the sandwich I received was poorly prepared with insufficient ingredients. Both employees were sluggish and it negatively impacted my overall experience. I hope they improve their service.”
  • DS
    Dan SW
    Nov 6, 2025
    5.0
    Great service and healthy food
  • TP
    Tiffany Peaslee
    Oct 25, 2025
    5.0
    The worker we had today Alison, she was the friendliest worker we have ever had at a Subway. Tha ks for being kind. Willingness to talk. Smile on her face. Made our day! Having an employee be nice. Went above and beyond making sure our sandwiches were made they way we like. Sadly they were out of Roast beef. They changed the name from The Beast to 5 Meat. Which also took away double the provolone. Just another way for Subway to make more money. THANK YOU ALISON FOR MAKING OUR EXPERIENCE GREAT!
  • TD
    The Dude
    Oct 11, 2025
    1.0
    Seriously? You built an empire off 5$, good subs, and now you capitalize off of convenience instead of good food and pride in that food. Never again. You’re a terrible company now. Never again
  • DR
    Diksha Rana
    Sep 21, 2025
    5.0
    Bread is crunchy I love it

Frequently Asked Questions About Subway

What types of meals does Subway at 4126 Highway 21 serve?

Subway serves breakfast, lunch, and dinner with a variety of sandwiches, wraps, salads, and fresh-baked bread.

What are the operating hours of Subway in Brooklyn, IA?

Subway is open every day from 7:00 AM to 10:00 PM.