McDonald's

3.3
1190 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1227 S Marshall, Boone, IA
50036, United States

Hours

Reviews

3.3
1,190 reviews
5 stars
329
4 stars
271
3 stars
244
2 stars
133
1 star
213

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Consistency

Many reviews highlighted issues with food quality, such as cold items, missing components, and incorrect orders.

Cleanliness

The establishment was often noted as dirty, with complaints about unclean tables and sticky surfaces.

Staff Attitude

There were mixed reviews about staff friendliness, with some praising individual employees while others reported rudeness and unprofessional behavior.

Drive-Thru Experience

The drive-thru service received both positive and negative feedback, with some customers experiencing quick service while others faced long waits and order inaccuracies.
  • LK
    Lynn Krempges-Spies
    Nov 11, 2025
    2.0
    Filthy McDonald’s. Floor was sticky and gross. We found ONE clean table in the play area in the entire restaurant. All of the trash cans were over flowing. Kids meal cheese burgers didn’t have cheese on the burgers-receipt clearly showed cheese was on the order. Haven’t been to a McDonald’s in years and won’t be back. This McDonald’s was the dirtiest one I’ve even been to
  • KH
    Kenneth Hardeman
    Nov 8, 2025
    1.0
    This place consistently forgets items on orders, then if you leave the restaurant without noticing the error and want a refund you have to drive all way back to the store. Also manger is very rude when responding to customers complaints. 11-8-2025 1:00pm
  • MD
    Misty Donaldson
    Oct 18, 2025
    2.0
    Don't bother using the app to order ahead, they will either mess up the order or get multiple cars around you before getting your order. Just go drive through as it is their only priority, even if you pick up through it, you will wait for multiple vehicles to go around you.
  • AA
    Andrew
    Oct 16, 2025
    1.0
    This has been maybe the 3rd time I've visited this location this month and the day shift is way better than the night shift. The night shift just has constant cussing, very dirty tables and poor atmosphere. I get it, if you're rushed, the lobby won't be perfect. However there wasn't a line for drive thru, and there was only one other person in there. These pictures don't do it's justice. On a good note, the food wasn't terrible, and they got my order correct!
  • KL
    kathy Long
    Oct 12, 2025
    3.0
    Maybe we got there at the end of a rush but all of the tables were dirty. Order was correct and was what was expected

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1227 S Marshall, Boone, IA?

McDonald's in Boone is open daily from 5:00 AM to 1:00 AM.

During what hours is the drive-through service at this McDonald's location available?

The drive-through is open every day from 5:00 AM to 1:00 AM.