Wendy's

3.6
782 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2435 Spruce Hills, Bettendorf, IA
52722, United States

Hours

Reviews

3.6
782 reviews
5 stars
310
4 stars
166
3 stars
109
2 stars
58
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

While some customers praised the food as hot and fresh, many others complained about cold, stale, or incorrect items.

Management Concerns

Several reviews highlighted issues with management, including rudeness and lack of effective training for staff.

Cleanliness

Customers noted unsanitary conditions, including dirty drink machines and sticky tables.

Positive Staff Interactions

Despite the negative feedback, some customers mentioned friendly staff members who provided good service.
  • WM
    William Myers
    Sep 14, 2025
    1.0
    Walked in, by the time i got to the counter everyone behind looked at me but didn't acknowledge me or my family. Was greeted after a man in a red shirt approached the counter. Spent $21 on less than luke warm food, ketchup was out but was presented with packets. Floor in bathroom was slick, soap dispenser was seemingly falling off the wall. All around bad.
  • JS
    John Smith
    Aug 22, 2025
    5.0
    I love the guys energy who took my order keep it up
  • MJ
    Morgan Jones
    Aug 11, 2025
    5.0
    Definitely ordered the wrong thing and the manager JOE was so AWSOME!!!!! Even though it was my fault he still compensated me and gave me 2 large frostys and 2 10 piece nugget!!!!!!! And he had a really great attitude THANKS JOE!!!!!!!!!!!!!!!!!
  • JK
    Jordan Kath
    Aug 7, 2025
    1.0
    Rebekah the manager is in the Plainest way I horrible general manager. If she wasn't there it'd be a great wendys.
  • JJ
    Jesse
    Aug 3, 2025
    1.0
    Staff will just stare at you if you are in the lobby and apparently it takes 3 people to make 1 sandwich

Frequently Asked Questions About Wendy's

Is Bettendorf Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.