Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude and unprofessional behavior.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and delicious meals, while others received cold or improperly prepared items.
Cleanliness
Cleanliness of the dining area and restrooms received negative feedback, with several customers noting dirty conditions.
Speed of Service
Service speed varies significantly; some customers experienced quick service, while others faced long wait times and slow order fulfillment.
Order Accuracy
Multiple reports of incorrect orders and missing items, leading to customer dissatisfaction.
DL
Deej L
Nov 16, 2025
1.0
Sandwich on our order was made incorrectly. When we asked for a new one, we were told it was too late to fix it.
SS
Scott Schafer
Nov 11, 2025
4.0
They were packed at noon but kept the line moving and food was up quickly
JH
Jeffrey Haney
Nov 1, 2025
1.0
New Tendy chicken Tenders not available. Not in the app or store. Advertised all over and they ran out of stock for several weeks. WHAT A Colosal Fail! Guess Wendy hasnt figured out Chicken yet! Pretty incredible. Time to replace the Product Sr VP!!
PP
Pete
Oct 18, 2025
4.0
Surprisingly Good!
I will be back.
Kudos to this one!
OT
Olivia T
Oct 6, 2025
2.0
My second visit in thirty days, both times I received bad customer service and an incorrect order.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Ankeny, IA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Ankeny, IA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (515) 964-2002.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Ankeny Wendy’s serve breakfast?
Yes, this Wendy’s location in Ankeny, IA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-thru in Ankeny, IA?
The drive-thru at Wendy's in Ankeny is open every day from 6:30 AM to 1:00 AM.
Does the Ankeny Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Ankeny, IA?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at the Wendy's on SE Delaware Avenue?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's at 2421 Se Delaware Avenue?
You can call (515) 964-2002 directly, use the Customer Care Live Chat via the Wendy's Contact page, or fill out the Wendy's Customer Satisfaction Survey online.
Where can I find the menu and nutrition information for this Wendy's?
Menu pricing and nutrition details are available on order.wendys.com, the Wendy's mobile app, and in-restaurant nutrition posters.
Is the Ankeny Wendy's restaurant currently hiring?
To check for open positions, visit the Wendy's Careers page and search for jobs in Ankeny, IA.
What nearby dining options are available around Wendy's in Ankeny?
Nearby dining includes Tasty Tacos (Mexican restaurant), Chick-fil-A, Burger King, IHOP (International House of Pancakes), McDonald's, and Pardon My Cheesesteak, offering a variety of fast food and casual dining.
What healthcare services are near Wendy's at 2421 Se Delaware Avenue?
Nearby healthcare options include Vision 4 Less and Eyemart Express for optometry, and Aspen Dental for general dentistry and oral surgery.
Are there convenient places to shop or get services near Wendy's in Ankeny?
Yes, nearby places include Staples for office supplies, Menards for hardware and home improvement, Walmart Pharmacy for pharmacy needs, T-Mobile for mobile accessories, and Amazon Locker for package pickup.