Wendy's

4.0
1375 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2421 Se Delaware Avenue, Ankeny, IA
50021, United States

Hours

Reviews

4.0
1,375 reviews
5 stars
636
4 stars
389
3 stars
172
2 stars
60
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude and unprofessional behavior.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and delicious meals, while others received cold or improperly prepared items.

Cleanliness

Cleanliness of the dining area and restrooms received negative feedback, with several customers noting dirty conditions.

Speed of Service

Service speed varies significantly; some customers experienced quick service, while others faced long wait times and slow order fulfillment.

Order Accuracy

Multiple reports of incorrect orders and missing items, leading to customer dissatisfaction.
  • DL
    Deej L
    Nov 16, 2025
    1.0
    Sandwich on our order was made incorrectly. When we asked for a new one, we were told it was too late to fix it.
  • SS
    Scott Schafer
    Nov 11, 2025
    4.0
    They were packed at noon but kept the line moving and food was up quickly
  • JH
    Jeffrey Haney
    Nov 1, 2025
    1.0
    New Tendy chicken Tenders not available. Not in the app or store. Advertised all over and they ran out of stock for several weeks. WHAT A Colosal Fail! Guess Wendy hasnt figured out Chicken yet! Pretty incredible. Time to replace the Product Sr VP!!
  • PP
    Pete
    Oct 18, 2025
    4.0
    Surprisingly Good! I will be back. Kudos to this one!
  • OT
    Olivia T
    Oct 6, 2025
    2.0
    My second visit in thirty days, both times I received bad customer service and an incorrect order.

Frequently Asked Questions About Wendy's

Is Ankeny Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.