At Papa Johns Pizza in Ankeny, IA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Ankeny pizza for any occasion. Call us for pizza delivery in Ankeny or stop by 761 N ANKENY BLVD for carryout to order the best pizza in Ankeny, along with breadsticks, wings, and more!
Multiple customers reported issues with incorrect orders, including wrong pizzas and missing items.
Delivery Timeliness
Many reviews highlighted significant delays in delivery times, often exceeding initial estimates.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others reported rude or unhelpful interactions.
Food Quality
Quality of food varied; some customers enjoyed the pizza while others complained about undercooked or poorly made items.
Cleanliness
Several customers noted cleanliness issues at the location, including dirty environments and unsanitary practices.
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Taylor Dixon
Oct 17, 2025
1.0
Online ordering is quite ridiculous. Inaccurate times when I start the order vs ending it even taking less than 3 minutes to add items to the cart.
HM
Holly McQueen
Aug 15, 2025
5.0
Had great customer service from the gentleman at the register when I picked up our pizza tonight 8/15/25. My husband and I have been repeat customers for many years and our pizza is always hot and delicious.
KK
Kristy Kunze
Aug 8, 2025
1.0
Ordered pizza while headed home for the night, picked it up, got home opened it and it was the wrong pizza. Called to let them know they got my order wrong and asked to talk to the manager and supposedly I was. Well the lady was very rude, sounded like she had no idea what she was doing. She wasn’t even willing to do anything about it, until I asked to talk to the manager and then she says she is. She was very hesitant on even making it right. She finally offered to make the right one and deliver it because I have two little kids. Only thing is we finally got it and all you really see on the cheese side of the pizza is crust. This is the worst experience I have had, the worst Papa Johns in Ankeny, every time I order from them the service sucks. Consider changing your management, or find someone that actually wants to do their job.
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James
Jul 27, 2025
1.0
Ordered pizza to be delivered at specific time. Order did not arrive on time. After missing the delivery time by 30 minutes, the "manager" Breanna told me she was sorry and wished me a good day.
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Caden Kelso
Jul 12, 2025
1.0
Ordered light sauce on the pizza and they gave me a pizza with extra sauce and undercooked the crust so much- go 2 any other papa johns than this 1