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McDonald's

3.1
(1192 reviews)
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Business Details

2625 SW State Street, Ankeny, IA
50021, United States
(515) 289-1153
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2625 SW State Street, Ankeny, IA
50021, United States

Hours

Reviews

3.1
1,192 reviews
5 stars
302
4 stars
226
3 stars
221
2 stars
116
1 star
327

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and frequent mistakes with orders.

Food Quality

Many reviews mentioned cold, stale, or poorly prepared food, with specific complaints about fries and sandwiches.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.

Customer Experience

Several customers expressed frustration with the overall experience, citing poor management and lack of staff attention.
  • MA
    Mike Ahlberg
    Feb 1, 2026
    1.0
    Over priced!!!! Quarter pounder was tiny with 2 pickle slices, big Mac was sloppy, wait in reserve parking over 5 minutes!
  • SB
    Simon Buttery
    Jan 18, 2026
    3.0
    Pretty empty inside when I went. Ome of the kiosks didnt work and the other didnt have what I wanted from their menu established in the store. Great news is multuple employees where super willing to help me out! Food was okay but I honestly find that a lot of food at most McDonalds is kind of a gamble. Regardless still enjoyed my time eating. Lastly the parking is kind of weird and confusing to get to. Good spot for a McDonalds though.
  • MM
    Matilda (Mat)
    Jan 13, 2026
    1.0
    Management threatened to call ICE on my American-Born VETERAN mother who came in to exchange a happy meal toy she got through drive through (she helps her young nieces to collect what they're missing) when she walked in. Never coming here again. I don't understand how human decency is lost to hatred. If they treat people like this, imagine how they treat your food.
  • JL
    Jim Letts
    Dec 30, 2025
    1.0
    Forgot my damn fries…again!
  • AK
    Ashlye Kleywegt
    Dec 15, 2025
    1.0
    slow. rude. and bossy. Where’s the staff at to be waiting 5 min to be acknowledged and 15 for order that was claimed to be ready
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Certified February 22, 2026Yext Knowledge Graph
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