McDonald's

3.1
1180 reviews
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Business Details

2625 SW State Street, Ankeny, IA
50021, United States
(515) 289-1153
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2625 SW State Street, Ankeny, IA
50021, United States

Hours

Reviews

3.1
1,180 reviews
5 stars
298
4 stars
226
3 stars
218
2 stars
116
1 star
322

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, both in drive-thru and inside the restaurant.

Staff Attitude

Many reviews highlighted rude or unhelpful staff interactions, with several customers feeling disrespected or ignored.

Order Accuracy

Numerous complaints were made about incorrect orders being served, with customers receiving wrong items or missing food altogether.

Cleanliness

While some customers noted clean facilities, others reported dirty tables and unkempt dining areas.

Food Quality

Feedback on food quality was mixed, with some items described as stale or poorly prepared, while others were found satisfactory.
  • MM
    Markail
    Nov 17, 2025
    1.0
    Forgot my sauce
  • NN
    Nicholas
    Nov 3, 2025
    5.0
    They always get my offices order out quick and right. Top notch.
  • VC
    Vincent Castor
    Oct 25, 2025
    1.0
    Beware going here late at night it took about 30 minutes from when I got in the drive thru line of one car in front of me ordering and 3 cars ahead waiting for food, to the time of me getting my food. Then that food was wrong and I didn't feel like waiting another 30 so I left
  • MC
    Michael Copic
    Oct 25, 2025
    2.0
    Pulled through the drive through, ordered, and paid pretty quickly, the guy at the first window was polite, and quick. We got to the second window, and when handed our food we double checked to make sure it was the right order all we said was “this is the two cheeseburgers and two fries right?” And the lady who handed us the bag not only had an attitude, but she responded as if though we were inconveniencing her. When we asked again, politely assuming she just didn't hear us, she read back the order all annoyed, and then closed the window on us. I don’t know what we did to her, but i don’t feel like it should've resulted in that type of response when we were polite to her.
  • ET
    Elan Morin Tedronai
    Oct 13, 2025
    1.0
    Door Dasher: Was in the store for 9 minutes before even talking to someone as they don't staff the front counter anymore. I was 3 minutes early but the order left 11 minutes late.
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Frequently Asked Questions About McDonald's

What are the McDonald's Ankeny store hours?

The store is open from 5:00 AM to 11:00 PM every day of the week.

Does this McDonald's location have a drive-thru service and what are its hours?

Yes, the McDonald's in Ankeny has a drive-thru open daily from 5:00 AM to midnight.