Jimmy John's

3.5
209 reviews

About

Sandwich Restaurant

Location

Jimmy John's
202 S Ankeny Blvd, Ankeny, IA
50021, United States

Hours

Reviews

3.5
209 reviews
5 stars
82
4 stars
47
3 stars
18
2 stars
23
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service, including rude staff interactions.

Food Quality

While some customers enjoyed the food, there were numerous complaints about stale bread, missing ingredients, and overall food quality.

Staff Friendliness

Despite service issues, many reviews highlighted friendly and accommodating staff members.

Operational Problems

The location often closed early, had inconsistent hours, and struggled with delivery capabilities.
  • TR
    Tony Royster
    Dec 21, 2025
    3.0
    The food is fine but the services is terrible. I am specifically calling out how slow it is. Very frustrating to wait so long in line. No other JJs have this issue.
  • SS
    Sabrina
    Dec 3, 2025
    1.0
    twice now, i have ordered in the drive through and not gotten any meat on my sandwich. i spend like $12-$14 on average. i dont have time to go back and i normally go to jimmy johns because its quick and on my way to things. the employees are normally nice, still i dont know whats going on at this location but its really frustrating.
  • CC
    Chad
    Nov 23, 2025
    5.0
    I don’t know who just made my sandwich for my door dash order but gawwwwwdd dammmmmm you did a good job best one I’ve had from jimmy johns yet!!
  • SO
    Samii Ouverson
    Nov 22, 2025
    5.0
    Excellent customer service!!
  • LP
    LolaLuv PoStar
    Nov 17, 2025
    2.0
    not cut in half, no oil, vin, oregano, no crispy onions.no mayo packets