Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2325 SE Delaware Ave in Ankeny is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,286 reviews
5 stars
675
4 stars
275
3 stars
144
2 stars
98
1 star
94
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed; some praised the friendly staff while others reported rude interactions and slow service.
Food Quality
The burgers and fries received positive feedback for taste and freshness, but many customers felt the food was overpriced for the quality.
Cleanliness
While some customers noted the cleanliness of the restaurant and restrooms, others reported issues with dirty tables and overall cleanliness.
Pricing
A common complaint was the high prices, with many customers feeling that the cost did not justify the food quality or portion sizes.
- PBPatricia BiondiJan 3, 20264.0Sandwiches are huge and messy but they are good. They are very pricey though. Almost 6.00 for a small fry.
- LCLisa ChristensenDec 30, 20255.0Friendly wait staff, and great food!
- BBBenDec 23, 20255.0The service was good, staff was friendly, speed was par for the time of day- probably took about 5-7 minutes to get my order. The burger is good, but it's not on the same level as, say, Zombie Burger, Honest Abe's, or Burger Shed. It's about as good as B-Bops at a little higher quality, which begs the question- is it worth $20 for a combo that you can get next door for $11, or a sit-down place for the same price? The portions are generous; I was quite full after eating, but I'm still not able to justify the cost, especially knowing they don't pay staff any more than at the other fast food places.
- JSJason ShanksDec 13, 20251.0Went in to try it out. Waited at cash register for 5 minutes. People were cooking. 2 cleaning tables, no acknowledgment or we’ll be with you in a moment. Ended up just leaving. Saved me $35. We’ll try another burger place.
- CCCaylan-Santos :CordaroNov 23, 20252.0Good hamburger, clean place.. but they had 4 cooks and 4 customers in the place yet it still took them over 20 minutes to get me one hamburger. These guys have gone down hill, something felt off after I ate the hamburger also. Not going back.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 2325 SE Delaware Ave in Ankeny accept reservations?
No, this Five Guys location does not accept reservations. You can order directly or visit the restaurant.
What are the operating hours for dining in and delivery at Five Guys in Ankeny?
The restaurant is open from 11:00 AM to 9:00 PM Monday through Wednesday and Sunday, and until 10:00 PM Thursday through Saturday. Delivery is available from 11:00 AM to 8:30 PM on most days and until 9:30 PM on Thursday through Saturday.
Can I customize my burger and milkshake at Five Guys Ankeny?
Yes! Five Guys offers over 250,000 ways to customize your burger and more than 1,000 milkshake combinations to satisfy your cravings.
Does Five Guys in Ankeny offer gluten-free options?
Five Guys offers sandwiches without buns via wraps or bowls. However, products like buns, hot dogs (Canada only), and certain condiments contain gluten. Cross-contamination risk exists, so please check detailed allergen info before ordering.
How can I place an order for pickup or delivery from Five Guys Ankeny?
You can place orders for in-store pickup or delivery online via the Five Guys website or mobile apps available on the Apple App Store and Google Play Store.
What payment methods are accepted at Five Guys in Ankeny?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa as payment options for your convenience.
Is Five Guys Ankeny family-friendly and wheelchair accessible?
Yes, this location welcomes children and has a wheelchair accessible entrance, high chairs, and restrooms to accommodate all guests comfortably.
What popular nearby restaurants could I visit before or after dining at Five Guys Ankeny?
Nearby dining options include Noodles and Company for pasta lovers, HuHot Mongolian Grill for a pan-Asian experience, and Tasty Tacos for Mexican cuisine enthusiasts, offering you a great variety in close proximity.
How can nearby services like UPS Access Point location and Verizon store help customers visiting Five Guys Ankeny?
Customers can conveniently access courier services at UPS Access Point and mobile phone services at Verizon nearby, making running errands before or after a meal easy and efficient.
Are there nearby places for refreshments or coffee near Five Guys Ankeny?
Yes, Panera Bread, a coffee shop, cafe, and bakery, is nearby if you want to enjoy coffee or a light snack after your meal at Five Guys.