Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2325 SE Delaware Ave in Ankeny is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,281 reviews
5 stars
672
4 stars
275
3 stars
144
2 stars
97
1 star
93
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with staff are mixed; some report friendly and attentive service, while others mention rudeness and lack of focus.
Food Quality
The burgers and fries are generally praised for being delicious and fresh, but there are complaints about inconsistency, such as soggy fries and poorly made burgers.
Pricing
Many customers find the prices to be high for the quality of food, with several reviews highlighting sticker shock and feeling that the food does not justify the cost.
Cleanliness
While some customers commend the cleanliness of the restaurant and restrooms, others report issues with cleanliness and maintenance.
Overall Experience
Overall, experiences vary widely; some customers express a strong desire to return, while others indicate they may not return due to service or pricing issues.
- BHBraden HoltNov 12, 20251.0Came in and ordered one serving of fries. Thats it. Toke 35 minutes to get them
- DGdonny gilmoreOct 31, 20252.0The food was ok but way overpriced. The service was total and utter garbage.. one of the worst service experiences I have ever had and still walked out spending money on food.
- APAdam PerkovicOct 24, 20251.0Super rude guys if ya ask me, about to throw down next time they say shit to me here again.
- NGNicholas Gile-PetefishSep 22, 20255.0Very friendly folks in here. Food served was fresh and hot! While waiting, i had the opportunity to fill my drink with the coke machine and get exactly what I wanted. While waiting for my fresh hot food, I needed to use the restroom and can I just say, (I can and will), this was the absolute CLEANEST restroom I have ever been in for a restaurant. It even smelled clean! After what I can only imagine was a killer busy Monday lunch crowd. I mean I was there at 4:15pm but the store itself was clean and neat and did I mention, the cleanest bathroom I’ve ever been in? LOL. If you notice in my photo attached, you will see store staff cleaning at the main entrance! For the staff to take that kind of pride in where they work is refreshing! Thank You Five Guys!
- AHAudra HiebertSep 21, 20255.0Stopped in at the Ankeny Five Guys today and had another great experience! The place was busy, but the team had everything under control and kept things moving smoothly. Service was top-notch and the food was delicious, as always. I especially want to give a shoutout to Jarvis who greeted us & took our order. He was absolutely pleasant, professional, and such a joy to interact with—it honestly made our whole afternoon. Five Guys is always good, but it’s people like Jarvis who make it a place you want to keep coming back to. Antonio was also helpful and friendly. Great team!!!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 2325 SE Delaware Ave in Ankeny accept reservations?
No, this Five Guys location does not accept reservations. You can order directly or visit the restaurant.
What are the operating hours for dining in and delivery at Five Guys in Ankeny?
The restaurant is open from 11:00 AM to 9:00 PM Monday through Wednesday and Sunday, and until 10:00 PM Thursday through Saturday. Delivery is available from 11:00 AM to 8:30 PM on most days and until 9:30 PM on Thursday through Saturday.
Can I customize my burger and milkshake at Five Guys Ankeny?
Yes! Five Guys offers over 250,000 ways to customize your burger and more than 1,000 milkshake combinations to satisfy your cravings.
Does Five Guys in Ankeny offer gluten-free options?
Five Guys offers sandwiches without buns via wraps or bowls. However, products like buns, hot dogs (Canada only), and certain condiments contain gluten. Cross-contamination risk exists, so please check detailed allergen info before ordering.
How can I place an order for pickup or delivery from Five Guys Ankeny?
You can place orders for in-store pickup or delivery online via the Five Guys website or mobile apps available on the Apple App Store and Google Play Store.
What payment methods are accepted at Five Guys in Ankeny?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa as payment options for your convenience.
Is Five Guys Ankeny family-friendly and wheelchair accessible?
Yes, this location welcomes children and has a wheelchair accessible entrance, high chairs, and restrooms to accommodate all guests comfortably.
What popular nearby restaurants could I visit before or after dining at Five Guys Ankeny?
Nearby dining options include Noodles and Company for pasta lovers, HuHot Mongolian Grill for a pan-Asian experience, and Tasty Tacos for Mexican cuisine enthusiasts, offering you a great variety in close proximity.
How can nearby services like UPS Access Point location and Verizon store help customers visiting Five Guys Ankeny?
Customers can conveniently access courier services at UPS Access Point and mobile phone services at Verizon nearby, making running errands before or after a meal easy and efficient.
Are there nearby places for refreshments or coffee near Five Guys Ankeny?
Yes, Panera Bread, a coffee shop, cafe, and bakery, is nearby if you want to enjoy coffee or a light snack after your meal at Five Guys.