Dunkin'

3.8
460 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ankeny, IA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1620 N Ankeny Blvd, Ankeny, IA
50023, United States

Hours

Reviews

3.8
460 reviews
5 stars
213
4 stars
96
3 stars
51
2 stars
25
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and poor service, indicating a lack of efficiency and attention from staff.

Product Quality

Several reviews mentioned inconsistent quality of food and drinks, with complaints about cold or poorly made items.

Staff Attitude

Feedback highlighted a mix of friendly and rude staff interactions, with some customers feeling disrespected or ignored.

Cleanliness

The dining area was noted as clean, but some customers mentioned the need for better overall maintenance.

Management Concerns

Customers expressed dissatisfaction with management's response to issues, suggesting a lack of care for customer experience.
  • KA
    Khaled Ahmed
    2 days ago
    1.0
    Worst coffee
  • BL
    Brian “BMWbri” Long
    Nov 25, 2025
    2.0
    Poor service, I had to repeat myself four times poor listening skills. I waited 20 minutes, and never received my breakfast sandwich. They seem to be only able to do one thing at a time.
  • MM
    Murphy
    Nov 21, 2025
    5.0
    Pack a couple of breakfasts and they are delicious.
  • LB
    Lindsay Bierbaum
    Nov 16, 2025
    1.0
    Took so long to get food
  • OO
    OggDevore
    Oct 9, 2025
    5.0
    I love going there I come everyday the manager is the sweetest lady she always asks about our day and makes us feel welcome (honestly half the time I go is to see them) the coffee is always made with love and the community

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Ankeny, IA?

Dunkin' in Ankeny, IA is open daily from 5:00 AM to 7:00 PM.

What breakfast and food options does Dunkin' offer?

Dunkin' serves breakfast, brunch, and lunch including coffee, espresso, donuts, breakfast sandwiches, and tea with over 50 varieties of donuts and dozens of premium beverages.