Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Ankeny, IA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and long wait times.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Product Quality
Inconsistent quality of food and drinks, with many customers noting issues with coffee flavor and donut freshness.
Cleanliness
Generally positive remarks about cleanliness, though some reviews indicated areas for improvement.
Management Issues
Concerns about management and staffing, with reports of inexperienced employees and poor oversight affecting service.
MM
Murphy
3 days ago
5.0
Pack a couple of breakfasts and they are delicious.
LB
Lindsay Bierbaum
Nov 16, 2025
1.0
Took so long to get food
OO
OggDevore
Oct 9, 2025
5.0
I love going there I come everyday the manager is the sweetest lady she always asks about our day and makes us feel welcome (honestly half the time I go is to see them) the coffee is always made with love and the community
NS
Nate Stalle
Oct 4, 2025
1.0
Does management even care about this Dunkin?? It was our first time visiting today. Ordered 2 coffees, a donut and a plain bagel.
The coffees were two of the worst coffees we've ever had. We had to go home and add additional cream and sugar to make it somewhat edible. Beyond that, they forgot my bagel and I had to remind them of it.
I came home to read the reviews and it seems my experience is a common occurrence at this shop. Clearly management does not care. Most likely makes their revenue from first-time unsuspecting randoms (like myself) rather than repeat customers.
I won't be returning to this Dunkin. God only knows if management will ever make any meaningful improvements. I won't bother visiting again to find out.
But the dining room was clean.
VC
Violet Cook
Oct 4, 2025
1.0
Went to dunkin to get coffee. As a busy mom it’s a necessity for the day. Was my first trip here and did not see a single adult on premise. It was 9am and was served coffee by a child w no milk or sugar and they completely forgot the food item I ordered until asked. You can not leave teens unattended and expect them to do a good job. Someone needs to step up here
What are the opening hours of Dunkin' in Ankeny, IA?
Dunkin' in Ankeny, IA is open daily from 5:00 AM to 7:00 PM.
What breakfast and food options does Dunkin' offer?
Dunkin' serves breakfast, brunch, and lunch including coffee, espresso, donuts, breakfast sandwiches, and tea with over 50 varieties of donuts and dozens of premium beverages.
Can I order ahead or use delivery services at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app and the location offers both delivery and curbside pickup.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location features a drive-thru for convenient service.
Are there any seasonal menu items available currently?
Yes, Dunkin' is offering holiday season specials including the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Lattes, and the Berry Sangria Refresher.
Where is Dunkin' located in Ankeny, IA?
Dunkin' is located at 1620 N Ankeny Blvd, Suite 100, Ankeny, IA 50023.
What other food options are nearby Dunkin' at 1620 N Ankeny Blvd?
Nearby you can find various dining options such as Little Caesars for pizza, Tropical Smoothie Cafe for smoothies and American fare, Z'Mariks Noodle Cafe for noodle dishes, and Mizu Sushi Bar & Japanese Grill for sushi and Japanese cuisine. These places offer great variety if you're exploring the area before or after visiting Dunkin'.
Are there any retail or service businesses near Dunkin' that customers might find useful?
Yes, nearby are services like Elite Eye Care - Ankeny North (optometrist), Cost Cutters (hair salon), Ankeny Nails (beauty salon), and Edward Jones (financial services). Customers can conveniently combine visits to Dunkin' with these nearby locations.
Is public transport or local points of interest available to help locate Dunkin'?
While public transit details are not specified, local points of interest such as Mathnasium (tutoring center) and Northern Lights Pizza are near Dunkin' and can be useful landmarks to find the location.
Does Dunkin' Ankeny offer Wi-Fi and payment options?
Yes, Dunkin' offers free Wi-Fi and accepts both credit and debit cards for payment.