Brand Certified
Dunkin'
3.8(490 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
1620 N Ankeny Blvd, Ankeny, IA
50023, United States
Certified by Dunkin' • Feb 22, 2026
(515) 963-1951
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Ankeny, IA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.8
490 reviews
5 stars
238
4 stars
97
3 stars
51
2 stars
26
1 star
78
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and efficient service, noting improvements in speed and staff demeanor, although some reported inconsistent experiences.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, indicating a need for better attention to detail.
Product Consistency
While some customers enjoyed their drinks and food, others reported issues with taste and quality, particularly with coffee and donuts.
Staff Attitude
Feedback varied on staff attitude, with some customers highlighting kindness and helpfulness, while others noted rudeness and unprofessional behavior.
Availability Issues
Several reviews mentioned a lack of available menu items, particularly donuts, leading to customer dissatisfaction.
- BSBlair Smith2 days ago1.0My last straw for Dunkin’ was today I went in and got a coffee and coffee tasted like they leave the milk out and the espresso for hours!!! The donuts are so stale.. the store smells so bad like mold. EVERYTIME I order here it’s sooooo slow and the coffee tastes terrible. I use to love dunkin but it changed when the blonde manager left. I’ve been going to 7 brew now and it’s way better for the same price, amazing customer service unlike this crappy place.
- KBKaelynn BostonFeb 10, 20262.0Last time we went they didn’t give us two of our drinks and then today they gave me the wrong donut and didn’t make sure it was the right one
- SSSarah SimmonsJan 28, 20265.0The workers at this Dunkin are always kind and efficient. This Dunkin use to be super slow in the morning but they have improved on that so much. I go on my way to work around 6:50am and if there is a line- it goes very quickly. My drinks also taste the same each time I order them. The staff is always friendly and respectful.
- CDChristina DavisonJan 19, 20265.0I go to this Dunkin almost every day. I get the same thing: a sausage croissant sandwich, hashbrowns, a glazed donut, and and Iced Coffee with caramel. The hashbrowns aren’t always super hot, but the sandwich is delicious and the donuts are yummy. My iced coffee doesn’t always have the same flavor, but it’s still my favorite. But I get the same thing hot and it always hits the spot. The employees are always very nice and welcoming. My order is ready when I pull up and I’m greeted with a “good morning!” With it being the only one in the area, expect it to be busy at peak times. Otherwise super quick service!
- SESami EnosJan 19, 20265.0This Dunkin location has really turned around with their quality and service! I’ll admit, I did take a break from going to this location. However, since this past October, they’ve turned things around and have been great quality and service wise! Usually, at least once a week, I’ll place a mobile order for pickup: iced coffee — and the occasional breakfast sandwich. Every time, I’m greeted by one of the two ladies I normally see working there in the mornings, and both are welcoming, kind, and polite! Since October, I haven’t had any issues with my orders and my coffee always tastes great! It seems like many people have stopped coming to this location since this past summer, I’d highly recommend giving this location another chance as it seems majority of issues people were experiencing have been resolved. Also, general reminder to just be kind!
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Ankeny, IA?
Dunkin' in Ankeny, IA is open daily from 5:00 AM to 7:00 PM.
What breakfast and food options does Dunkin' offer?
Dunkin' serves breakfast, brunch, and lunch including coffee, espresso, donuts, breakfast sandwiches, and tea with over 50 varieties of donuts and dozens of premium beverages.
Can I order ahead or use delivery services at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app and the location offers both delivery and curbside pickup.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location features a drive-thru for convenient service.
Are there any seasonal menu items available currently?
Yes, Dunkin' is offering holiday season specials including the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Lattes, and the Berry Sangria Refresher.
Where is Dunkin' located in Ankeny, IA?
Dunkin' is located at 1620 N Ankeny Blvd, Suite 100, Ankeny, IA 50023.
What other food options are nearby Dunkin' at 1620 N Ankeny Blvd?
Nearby you can find various dining options such as Little Caesars for pizza, Tropical Smoothie Cafe for smoothies and American fare, Z'Mariks Noodle Cafe for noodle dishes, and Mizu Sushi Bar & Japanese Grill for sushi and Japanese cuisine. These places offer great variety if you're exploring the area before or after visiting Dunkin'.
Are there any retail or service businesses near Dunkin' that customers might find useful?
Yes, nearby are services like Elite Eye Care - Ankeny North (optometrist), Cost Cutters (hair salon), Ankeny Nails (beauty salon), and Edward Jones (financial services). Customers can conveniently combine visits to Dunkin' with these nearby locations.
Is public transport or local points of interest available to help locate Dunkin'?
While public transit details are not specified, local points of interest such as Mathnasium (tutoring center) and Northern Lights Pizza are near Dunkin' and can be useful landmarks to find the location.
Does Dunkin' Ankeny offer Wi-Fi and payment options?
Yes, Dunkin' offers free Wi-Fi and accepts both credit and debit cards for payment.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website