Dunkin'

3.8
458 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ankeny, IA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1620 N Ankeny Blvd, Ankeny, IA
50023, United States

Hours

Reviews

3.8
458 reviews
5 stars
213
4 stars
96
3 stars
51
2 stars
24
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and long wait times.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Product Quality

Inconsistent quality of food and drinks, with many customers noting issues with coffee flavor and donut freshness.

Cleanliness

Generally positive remarks about cleanliness, though some reviews indicated areas for improvement.

Management Issues

Concerns about management and staffing, with reports of inexperienced employees and poor oversight affecting service.
  • MM
    Murphy
    3 days ago
    5.0
    Pack a couple of breakfasts and they are delicious.
  • LB
    Lindsay Bierbaum
    Nov 16, 2025
    1.0
    Took so long to get food
  • OO
    OggDevore
    Oct 9, 2025
    5.0
    I love going there I come everyday the manager is the sweetest lady she always asks about our day and makes us feel welcome (honestly half the time I go is to see them) the coffee is always made with love and the community
  • NS
    Nate Stalle
    Oct 4, 2025
    1.0
    Does management even care about this Dunkin?? It was our first time visiting today. Ordered 2 coffees, a donut and a plain bagel. The coffees were two of the worst coffees we've ever had. We had to go home and add additional cream and sugar to make it somewhat edible. Beyond that, they forgot my bagel and I had to remind them of it. I came home to read the reviews and it seems my experience is a common occurrence at this shop. Clearly management does not care. Most likely makes their revenue from first-time unsuspecting randoms (like myself) rather than repeat customers. I won't be returning to this Dunkin. God only knows if management will ever make any meaningful improvements. I won't bother visiting again to find out. But the dining room was clean.
  • VC
    Violet Cook
    Oct 4, 2025
    1.0
    Went to dunkin to get coffee. As a busy mom it’s a necessity for the day. Was my first trip here and did not see a single adult on premise. It was 9am and was served coffee by a child w no milk or sugar and they completely forgot the food item I ordered until asked. You can not leave teens unattended and expect them to do a good job. Someone needs to step up here

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Ankeny, IA?

Dunkin' in Ankeny, IA is open daily from 5:00 AM to 7:00 PM.

What breakfast and food options does Dunkin' offer?

Dunkin' serves breakfast, brunch, and lunch including coffee, espresso, donuts, breakfast sandwiches, and tea with over 50 varieties of donuts and dozens of premium beverages.