Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.2
914 reviews
5 stars
295
4 stars
169
3 stars
109
2 stars
94
1 star
247
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, often exceeding 30 minutes.
Staff Attitude
Many reviews highlighted rude and unhelpful staff, with several customers feeling ignored or treated poorly.
Food Quality
While some customers enjoyed the food, there were numerous complaints about incorrect orders, missing items, and food being served cold or improperly prepared.
Cleanliness
Several reviews mentioned that the restaurant was dirty, with sticky floors and unclean tables.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed their ice cream, indicating that there are occasional positive experiences.
- PPPeteNov 5, 20254.0Actually have humans to take your order and money! The clerk was friendly! Kudos. The restaurant was actually warm inside... nice temp. And the Burgers were tasty and the blizzard too. Job well done.
- AMAshlynn MunyerNov 2, 20255.0This location is always on pointttt. Food is always fresh and you can’t go wrong with a ice cream treat
- ETElan Morin TedronaiOct 13, 20251.0DoorDasher: The cook shouted out my order as he put it in the thing and I let 'em know I was here. It still took 7 minutes for him to put the thing in the bag and hand it to me.
- LLLogan LandrumSep 27, 20251.0The employees are just awful tbh rude and nasty if they don't have something instead of just saying oh we are out or even making an excuse they talk down to you if you go make sure you go early cause if you go an hour before close they will treat you like the scum of the earth. There's a reason most reviews are below 3 lately.
- JMJeremiah MurchisonSep 4, 20251.0Complete and utterly useless staff and horrible food!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main menu highlights at Dairy Queen Grill & Chill in Ankeny?
The menu features classic soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill on weekdays?
From Monday to Thursday, the store is open from 10:30 AM to 10:00 PM, and on Friday it stays open later until 10:30 PM.
Is Dairy Queen Grill & Chill accessible for families and children?
Yes, the location is family-friendly with booster seats, high chairs, outdoor seating, restrooms, and welcomes children.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, this location offers a drive-thru for convenient ordering and pickup.
Are there any special closures or holiday hours for Dairy Queen Grill & Chill?
The location is closed on November 27, 2025, and December 25, 2025, for the holidays.
Can customers order online or get mobile deals at Dairy Queen Grill & Chill?
Yes, customers can order online for pickup and download the Dairy Queen App for exclusive mobile deals and rewards.
Does Dairy Queen Grill & Chill provide free WiFi for customers?
Yes, free WiFi is available for customers at this location.
What nearby dining options are available near Dairy Queen Grill & Chill in Ankeny?
Nearby you can find Bonfire Restaurant, Bianca’s Grill & Vineyard, Yanni’s Greek and Italian restaurant, Taco John’s, and McDonald’s, offering a variety of cuisines.
Where can I find nearby amenities like ATMs and banks when visiting Dairy Queen Grill & Chill?
Nearby amenities include Bitcoin Depot - Bitcoin ATM, U.S. Bank ATM, and usbank for your banking and cash needs.
What local shops and services are close to Dairy Queen Grill & Chill for additional errands?
Nearby you can visit The Paisley Palette Boutique for gifts and art, Smitten Kitten pet store, Rodman Comics bookstore, and The Laundry Place for laundry and dry cleaning.