Chipotle Mexican Grill

3.7
777 reviews
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Business Details

2125 SE Delaware Ave, Ankeny, IA
50021, United States
(515) 965-8847
https://locations.chipotle.com/ia/ankeny/2125-se-delaware-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2776
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About

Mexican Restaurant
Chipotle Ankeny is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2125 SE Delaware Ave, Ankeny, IA
50021, United States

Hours

Reviews

3.7
777 reviews
5 stars
362
4 stars
160
3 stars
56
2 stars
43
1 star
156

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times for online orders, and unhelpful staff.

Food Quality

Inconsistent food quality was noted, with complaints about undercooked meat, stale chips, and incorrect orders.

Cleanliness

The restaurant was frequently described as dirty, with overflowing trash cans and unclean tables.

Portion Sizes

Several reviews mentioned dissatisfaction with portion sizes, feeling that they were smaller than expected for the price.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good food quality during certain visits.
  • LL
    Leah
    6 days ago
    1.0
    this place is so gross. the music was awful and blaring. I couldn’t hear the kid who was taking my order while all the rest were socializing and acting obnoxious. I’m never going back to this location.
  • DE
    Dan Evans
    Dec 27, 2025
    4.0
    It's a known product, and they are a safe meal when in need, whatever the reason. Clean. Smaller than most. Plenty of parking.
  • CL
    Clay Larson
    Dec 18, 2025
    1.0
    Order was over 10 minutes late. Told me when I arrived they didn't have everything i ordered and refused to adjust for that (replacement food, partial refund, etc). Told me if I didn't want it to submit a refund and walk away. Very dismissive.
  • SA
    Scott Arnburg
    Dec 11, 2025
    3.0
    The food was great and the staff was friendly and helpful. Unfortunately, the music in the restaurant was so loud that it made ordering difficult and having any sort of conversation impossible. I’d definitely come back for the food, but I hope they turn the volume down to make the dining experience more enjoyable.
  • BP
    Bryant Palmer
    Dec 10, 2025
    5.0
    I didn’t catch the girls name but I called about my order and she held it till I got there and would not let the driver take the food because I was already on my way, so to the girl who helped me out just know that you made my night with the short interaction we had in store and thank you for understanding where we come from as consumers, just wanting our stuff when it says we will get it
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Ankeny serve?

Chipotle Ankeny offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill in Ankeny?

Chipotle Ankeny is open every day from 10:45 AM to 10:00 PM.