Chipotle Mexican Grill

3.7
767 reviews
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Business Details

2125 SE Delaware Ave, Ankeny, IA
50021, United States
(515) 965-8847
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Ankeny is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2125 SE Delaware Ave, Ankeny, IA
50021, United States

Hours

Reviews

3.7
767 reviews
5 stars
360
4 stars
157
3 stars
55
2 stars
44
1 star
151

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for friendliness and helpfulness, others are reported as rude or dismissive.

Food Quality

Food quality varies significantly; some customers report great meals while others complain about undercooked or stale items.

Cleanliness

The restaurant's cleanliness is frequently criticized, with reports of dirty tables, overflowing trash, and unsanitary conditions.

Order Accuracy

Many customers experienced issues with order accuracy, including missing items and incorrect orders, particularly with online orders.

Service Speed

Service speed is inconsistent, with some customers noting long wait times for both in-store and online orders.
  • HS
    Happy Sidhu
    6 days ago
    1.0
    Wth
  • MR
    Mickey Renteria
    Nov 8, 2025
    4.0
    The best experience at any Chipotle yet. Friendly staff and helpful.
  • DW
    Dave Wingert
    Nov 8, 2025
    5.0
    Good fresh food. Good service. It would be nice if they labeled the stuff you asked them to add to the food. I often say "I'll take some of that brown stuff" I still don't know what I eating.
  • MC
    Melissa Cook
    Nov 4, 2025
    5.0
    Soooo good!
  • SN
    Shoalie Niebauer
    Oct 17, 2025
    5.0
    The gentleman with the earrings had some of the best customer service I’ve seen, I overheard him explaining to a lady the food and spice levels of sauces, he made the experience personal for each customer and left a smile on each person in line.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Ankeny serve?

Chipotle Ankeny offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill in Ankeny?

Chipotle Ankeny is open every day from 10:45 AM to 10:00 PM.