Business Details
About
Coffee ShopCafeBreakfast RestaurantCaribou Coffee
Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.4
599 reviews
5 stars
383
4 stars
126
3 stars
37
2 stars
24
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff friendliness is mixed; while many customers praised the staff for being friendly and helpful, others reported rude or unenthusiastic service.
Order Accuracy
Several customers experienced issues with incorrect orders, leading to frustration and disappointment.
Coffee Quality
Most reviews highlighted the quality of the coffee as excellent, with many customers expressing satisfaction with their beverages.
Atmosphere
The shop is generally described as a cozy and pleasant place to enjoy coffee, although some noted cleanliness issues.
Consistency
Many customers appreciated the consistent quality of drinks and service, with some expressing loyalty to this location.
- KTKeli TallmanDec 20, 20255.0Tony was absolutely fabulous. He was so patient and courteous as l he taught me redeem my rewards through the app.
- CGchristi gibbsDec 14, 20253.0Bought a Rasberry green tea iced came with wrong straw so now I have to wait to drink it because the bubbles are stuck in straw. Did not come with a reasberry sauce looks nothing like the picture that's on web page. I am a regular and this was one of the worst experiences iv had and I am very frustrating. I asked for less Ice in it and the lady taking my order didn't like that I wanted less ice and she kept coming up with issues like oh your drink might be hot and they charged me extra for less ice and my drink is full of ice. I have never been charhed for less ice. Iwill be calling to let the manner be aware.
- CSCalvin SmithDec 8, 20251.0It's winter time and their fireplace isn't on the one in Ankeny
- JAJohn AndersenNov 28, 20253.0This morning (28NOV2025) the employee working the drive thru wasn’t friendly at all. This was my second time interacting with her and has lead me to use other coffee locations. The coffee itself was good, but customer service is equally as important.
- EHElaine HansonNov 24, 20255.0The barista was so very patient and kind during our visit! She was very patient with our Grandchildren when they took time to “decide” on their order!
Frequently Asked Questions About Caribou Coffee
What are the operating hours of Caribou Coffee in Ankeny, IA?
Caribou Coffee at 909 SE Oralabor Road is open Monday to Friday from 5:00 AM to 7:00 PM, and Saturday to Sunday from 6:00 AM to 7:00 PM, with special holiday hours.
Does Caribou Coffee offer pickup and delivery services?
Yes, Caribou Coffee offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
What types of payment are accepted at Caribou Coffee?
Caribou Coffee accepts payment via check, debit card, credit card, and mobile NFC payments. Cash is not required.
Does Caribou Coffee provide options for vegan or dairy-free customers?
Yes, Caribou Coffee offers vegan and dairy-free options including beverages made with oat milk.
Is Caribou Coffee family-friendly and accessible?
Yes, Caribou Coffee welcomes families and is wheelchair accessible with facilities including restrooms and parking.
Are there any special signature drinks at Caribou Coffee?
Yes, some specialty beverages include Campfire Mocha®, Turtle Mocha, Caramel High Rise®, Nitro Cold Press, and Mint Condition Mocha®.
Can customers order ahead or use mobile apps at Caribou Coffee?
Yes, customers can order ahead using the Caribou Coffee mobile app available on iOS and Android, as well as through the online ordering website.
What nearby dining options are available around Caribou Coffee at 909 SE Oralabor Road?
Nearby restaurants include Wingstop for chicken dishes, Mojitos Mexican Restaurant for Tex-Mex flavors, and Crumbl - Ankeny for desserts like cookies and cakes.
What other amenities or shops are close to Caribou Coffee?
Close to Caribou Coffee are stores like Batteries Plus Bulbs for phone accessories, Two Rivers Bank and Trust for banking needs, and Sportsman's Warehouse Ankeny for outdoor gear and sporting goods.
Are there nearby beauty and wellness centers near Caribou Coffee?
Yes, nearby beauty and wellness options include Miss Kay Permanent Makeup, Hair West hair salon, and Electric Beach Tanning Center.