Certified by Chipotle Mexican Grill • Apr 05, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
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TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Apr 05, 2026
Certified by Chipotle Mexican Grill • Apr 05, 2026
Monday10:45 AM - 10:00 PM
Tuesday10:45 AM - 10:00 PM
Wednesday10:45 AM - 10:00 PM
Thursday10:45 AM - 10:00 PM
Friday10:45 AM - 10:00 PM
Saturday10:45 AM - 10:00 PM
Sunday10:45 AM - 10:00 PM
Reviews
3.7
787 reviews
5 stars
366
4 stars
163
3 stars
55
2 stars
43
1 star
160
JS
Jennifer Stier
Apr 2, 2026
5.0
I came in for a pick up, I was tired and having a bad day, the fella that helped me was so kind, I wish I would have caught his name, brown hair and glasses, anyways just wanted to let management know how great my experience was and hope they figure out who the employees was and show appreciation as much as I did on that night. Wednesday Apr 1st around 730pm.
JP
Jeremy Perigo
Mar 30, 2026
2.0
Missing items from our take out order. Really frustrating.
SR
Stryle Rysin
Mar 9, 2026
1.0
Ordered 3 hours in advance. Order was completely wrong, with almost none of what I wanted and everything I specifically didn't ask for. Bowl wasn't sealed properly so my entire car and pants got messy.
MW
Mike W
Feb 28, 2026
5.0
This place is on brand. We travel a lot and use chipotle all over.
MW
michael ware
Feb 21, 2026
1.0
UPDATE - I was told to contact the customer service folks through the site. I did. I got an automated email saying they'd handle my concern within 48hrs. Two weeks later and hit the "reply" button on that email, and I got a brush off letter.
They were busy that day, rushing around, and literally slopping things together. In retrospect, when they were rude to my wife and daughter, we should have just left. But we were hungry and this is what my daughter wanted, so we stuck it out. Never again.
I'll never spend a nickel at Chipotle again. There are too many places to buy an overpriced burrito, that I'd go back. Every business makes mistakes and we should demonstrate grace each chance we get. But... When you get brushed aside and marginalized, you learn to spend your hard earned money elsewhere.
As long as customers like us don't leave and go elsewhere as we share our experiences, businesses like this that have average product, high prices, and terrible service will continue as if nothing is wrong.
Now I just have to figure out how to get the stains out of the upholstery and the stink, after all that sloppy mess leaked out of the bag and all over the car... They got the order wrong too, by the way. What a horrible experience.
DO NOT GO THERE.
*********
Terrible experience. Total mess dripping out of the bag onto the ground.
Staff was rude.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Ankeny serve?
Chipotle Ankeny offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill in Ankeny?
Chipotle Ankeny is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Ankeny offer pickup or delivery services?
Yes, Chipotle Ankeny offers both in-store pickup and delivery services.
How can I order food online from Chipotle Ankeny?
You can order online through the Chipotle app or their website at https://order.chipotle.com/.
Does Chipotle Ankeny have any loyalty or rewards programs?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
Is the food at Chipotle Ankeny made with artificial flavors or preservatives?
No, Chipotle prioritizes serving food without artificial colors, flavors, or preservatives using only 53 real ingredients.
What are some nearby restaurants to Chipotle Mexican Grill in Ankeny?
Nearby restaurants include Panda Express, Blimpie, The Other Place Ankeny, China Buffet, Los Charros, Northern Lights Pizza, and Okoboji Grill, which could be great options to explore after enjoying your meal at Chipotle.
Are there any nearby shopping options close to Chipotle Ankeny?
Yes, Shops On Delaware and T.J. Maxx are nearby shopping centers where customers can shop before or after dining at Chipotle.
What health and wellness stores are near Chipotle Ankeny?
Nearby health-related stores include GNC Live Well and Complete Nutrition, which offer vitamins, supplements, and nutrition services.
How can I contact Chipotle Mexican Grill in Ankeny?
You can reach Chipotle Ankeny by phone at +1 515-965-8847 or email at IA.2776.Ankeny@chipotle.com.
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