Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,189 reviews
5 stars
448
4 stars
299
3 stars
148
2 stars
76
1 star
218
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20-30 minutes, even during non-peak hours.
Staff Friendliness
While many reviews praised the friendliness of the staff, there were also complaints about rudeness and lack of acknowledgment from employees.
Cleanliness
Numerous reviews highlighted issues with cleanliness, including sticky floors, dirty tables, and unkempt dining areas.
Order Accuracy
Several customers experienced issues with incorrect orders, missing items, and poor attention to detail.
Food Quality
The food quality received mixed reviews, with some customers enjoying their meals while others reported cold or poorly prepared food.
- DPDeanne P.Dec 30, 20255.0I love Wendy's. Always good, and always hits the spot. Today it was the Breakfast Baconator. Very good.
- DKDeb KellerDec 30, 20253.0The person who took our order seemed to not understand how to ring it up, but when the supervisor tried to show him he looked away from her like he was bored and let her do it. We were not impressed with his performance. The sandwiches were ok, but the buns were cold, so that was disappointing. We ate inside and the restaurant looked very clean.
- LJLigia JohnsonDec 27, 20253.0My fries were a il stale but the workers were so sweet n nice tht I didn't mind my overall impression was ok the tenders I got were crispy n really hot she made a batch just for me juicy crispy tenders
- MSMike SalatiDec 21, 20255.0Fast service and friendly staff!
- JHJohn HascallDec 5, 20255.0Friendly staff. Like their breakfasts and chicken sandwiches.
Frequently Asked Questions About Wendy's
Is Ames Duff Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's at 528 S. Duff Avenue, Ames, IA?
Wendy's at 528 S. Duff Avenue, Ames, IA is open daily from 6:30 AM to midnight.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location offers drive-thru service from 6:30 AM until midnight every day.
Can I order food online or through an app from this Wendy's?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available in the App Store.
Is breakfast served at Wendy's on South Duff Avenue in Ames?
Yes, this Wendy's location serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Ames Duff location for feedback or questions?
You can call (515) 232-9369, reach the Customer Care team via the online contact page, or complete the Wendy’s Customer Satisfaction Survey with your receipt info.
Are Wendy's gift cards available at this location?
Yes, Wendy’s gift cards are available in-restaurant and online via the Wendy's gift card portal.
Are there any car services near Wendy's on South Duff Avenue?
Yes, nearby services include LOF Xpress Oil Change, En-Tire Car Care, Advance Auto Parts, AutoZone, and U-Haul Moving & Storage of Ames, making it easy to combine vehicle needs with your Wendy's visit.
What other dining options are close to Wendy's at 528 S. Duff Avenue?
Nearby dining includes Five Guys, Texas Roadhouse, Panda Express, Pizza Hut, Wingstop, Jimmy John’s, HuHot Mongolian Grill, and Chipotle Mexican Grill, offering a variety of meal choices around your Wendy’s visit.
What entertainment and personal care options are near Wendy’s on South Duff Avenue?
Nearby attractions and services include Bold Dance By Peach dance school, Ames Nails salon, Sport Clips Haircuts, Supercuts, Funky Zebra clothing store, and Jakes Fireworks, providing leisure and self-care options.