Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,181 reviews
5 stars
445
4 stars
298
3 stars
144
2 stars
76
1 star
218
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times and poor service, with many expressing frustration over understaffing and disorganization.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in quality, including cold items and incorrect orders.
Cleanliness
Multiple reviews highlighted cleanliness issues, particularly sticky floors and dirty dining areas.
Staff Friendliness
There were mixed reviews about staff friendliness; some customers praised the staff, while others reported rude behavior.
Order Accuracy
Many customers experienced problems with order accuracy, including missing items and incorrect food.
- RHrich hodsonNov 4, 20254.0Always good fast food
- SPSam PannellNov 3, 20255.0I'm a doordasher and sometimes the staff are rude and do not even acknowledge my presence but the staff here were friendly and helped me get my order out fast and hot 10/10 service
- PSPriscilla SoteloNov 2, 20255.0The workers so far have been super friendly! Kudos to friendliness and great service. Thank you. There was a lovely lady that took my order a few times, she needs a raise for being professional and friendly.
- BWBen WilhelmOct 21, 20253.0Service was great. Food quality was mid. Below average unfortunately. Otherwise decent location.
- EEELDIABLOOct 20, 20251.0Ames, IA location never seems to have baked potatoes ready ever
Frequently Asked Questions About Wendy's
Is Ames Duff Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Ames, IA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Ames, IA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (515) 232-9369.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Ames Duff Wendy’s serve breakfast?
Yes, this Wendy’s location in Ames, IA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 528 S. Duff Avenue, Ames, IA?
Wendy's at 528 S. Duff Avenue, Ames, IA is open daily from 6:30 AM to midnight.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location offers drive-thru service from 6:30 AM until midnight every day.
Can I order food online or through an app from this Wendy's?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available in the App Store.
Is breakfast served at Wendy's on South Duff Avenue in Ames?
Yes, this Wendy's location serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Ames Duff location for feedback or questions?
You can call (515) 232-9369, reach the Customer Care team via the online contact page, or complete the Wendy’s Customer Satisfaction Survey with your receipt info.
Are Wendy's gift cards available at this location?
Yes, Wendy’s gift cards are available in-restaurant and online via the Wendy's gift card portal.
Are there any car services near Wendy's on South Duff Avenue?
Yes, nearby services include LOF Xpress Oil Change, En-Tire Car Care, Advance Auto Parts, AutoZone, and U-Haul Moving & Storage of Ames, making it easy to combine vehicle needs with your Wendy's visit.
What other dining options are close to Wendy's at 528 S. Duff Avenue?
Nearby dining includes Five Guys, Texas Roadhouse, Panda Express, Pizza Hut, Wingstop, Jimmy John’s, HuHot Mongolian Grill, and Chipotle Mexican Grill, offering a variety of meal choices around your Wendy’s visit.
What entertainment and personal care options are near Wendy’s on South Duff Avenue?
Nearby attractions and services include Bold Dance By Peach dance school, Ames Nails salon, Sport Clips Haircuts, Supercuts, Funky Zebra clothing store, and Jakes Fireworks, providing leisure and self-care options.