Taco Bell

3.0
1328 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 421 S Duff Avenue in Ames. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
421 S Duff Avenue, Ames, IA
50010, United States

Hours

Reviews

3.0
1,328 reviews
5 stars
384
4 stars
227
3 stars
167
2 stars
129
1 star
421

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables and restrooms.

Service Speed

Many reviews highlighted extremely long wait times, often exceeding 30 minutes, even with few customers present.

Customer Service

Numerous complaints about rude staff and poor customer service experiences, including incorrect orders and lack of acknowledgment.

Food Quality

While some customers praised the food quality, many reported issues with incorrect orders, cold food, and poor presentation.

Management Issues

Frequent mentions of poor management and disorganization, leading to a chaotic environment and unsatisfactory service.
  • JA
    jeremy arends
    Nov 5, 2025
    2.0
    Showed as they opened up and it’s the same as the last time I gave them a chance. Nothing was cleaned dirty Keoske, dirty, tables, ok bathrooms. I’m sure the kitchen was disgusting aswell if they don’t clean the rest of the place. This is for sure my last visit. It’s a sad thing and the health inspector in the area should be questioned aswell as I’m sure this is the same condition all the time.
  • SP
    Sam Pannell
    Nov 3, 2025
    5.0
    Staff are friendly and nice
  • TA
    Tyler Arensdorf
    Nov 2, 2025
    1.0
    Sat in the drive through for 45 minutes. I worked in a fast food restaurant it’s not that hard to run a drive through.
  • JD
    Jarrett Dolan
    Oct 30, 2025
    1.0
    Literally the worst taco bell i've ever been to, extremely slow, especially if you doordash.
  • CZ
    Cory Zorn
    Oct 10, 2025
    5.0
    I was in the Ames Taco Bell for 31 minutes before I was even acknowledged. People were getting orders before me that had come in after me I know I was seen because there was an employee in there with no hair net on or anything and he kept staring at me and that's crazy I ordered six seven-layer burritos I know I was seen before 31 minutes because I stood there and watched the people make orders and was never even acknowledged that I was even there. No hello, no nothing

Frequently Asked Questions About Taco Bell

What are the Taco Bell drive-through hours at 421 S Duff Avenue, Ames?

The drive-through is open Monday to Friday, Sunday from 9:00 AM to 5:00 AM, and Saturday from 9:00 AM to 2:00 AM.

Does this Taco Bell location offer online ordering?

Yes, you can order online to pick up at the restaurant or get your food delivered.