Taco Bell

3.0
1326 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 421 S Duff Avenue in Ames. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
421 S Duff Avenue, Ames, IA
50010, United States

Hours

Reviews

3.0
1,326 reviews
5 stars
384
4 stars
226
3 stars
167
2 stars
129
1 star
420

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, with some experiences taking over an hour.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor food presentation.

Customer Service

Numerous complaints about rude and unprofessional staff, with several customers feeling disrespected or ignored.

Food Quality

While some customers enjoyed the food, many noted that it was often cold, poorly prepared, or lacking in ingredients.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.
  • JA
    jeremy arends
    Nov 5, 2025
    2.0
    Showed as they opened up and it’s the same as the last time I gave them a chance. Nothing was cleaned dirty Keoske, dirty, tables, ok bathrooms. I’m sure the kitchen was disgusting aswell if they don’t clean the rest of the place. This is for sure my last visit. It’s a sad thing and the health inspector in the area should be questioned aswell as I’m sure this is the same condition all the time.
  • TA
    Tyler Arensdorf
    Nov 2, 2025
    1.0
    Sat in the drive through for 45 minutes. I worked in a fast food restaurant it’s not that hard to run a drive through.
  • JD
    Jarrett Dolan
    Oct 30, 2025
    1.0
    Literally the worst taco bell i've ever been to, extremely slow, especially if you doordash.
  • CZ
    Cory Zorn
    Oct 10, 2025
    5.0
    I was in the Ames Taco Bell for 31 minutes before I was even acknowledged. People were getting orders before me that had come in after me I know I was seen because there was an employee in there with no hair net on or anything and he kept staring at me and that's crazy I ordered six seven-layer burritos I know I was seen before 31 minutes because I stood there and watched the people make orders and was never even acknowledged that I was even there. No hello, no nothing
  • BR
    Bailey Rohrbaugh
    Oct 7, 2025
    5.0
    I rarely come to tacobell because the quality can be questionable, however I went there today around noon, placed an online order. I went through the drive through and they told me the system was not working for the drive through so I had to come inside. No biggie. Took a few minutes for someone to help me. Not the best customer service if I’m being honest. I ended up waiting a good 15 minutes for my order with no one before me. I got three separate items with modifications and they were all made to perfection, still warm after my 15 minute drive home. I’m the type of person that can understand being understaffed and having really long wait times, it’s the quality and consistency that is important and they nailed it! I know what it’s like to work fast food and I have so much empathy for the workers, getting quality food with nothing missing and just getting what you paid for is all I ask!! Thank you!

Frequently Asked Questions About Taco Bell

What are the Taco Bell drive-through hours at 421 S Duff Avenue, Ames?

The drive-through is open Monday to Friday, Sunday from 9:00 AM to 5:00 AM, and Saturday from 9:00 AM to 2:00 AM.

Does this Taco Bell location offer online ordering?

Yes, you can order online to pick up at the restaurant or get your food delivered.