Panera Bread

4.1
908 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

309 S Duff Avenue, Ames, IA
50010, United States
(515) 956-4580
https://www.panerabread.com/en-us/cafe/locations/ia/ames/309-s-duff-avenue
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Ames is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
309 S Duff Avenue, Ames, IA
50010, United States

Hours

Reviews

4.1
908 reviews
5 stars
478
4 stars
243
3 stars
83
2 stars
44
1 star
60

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers praised the friendly and helpful staff, highlighting their willingness to assist with issues.

Food Quality

Mixed reviews on food quality; while some enjoyed their meals, others reported stale bread and poorly prepared items.

Service Speed

Numerous complaints about long wait times for food, especially during busy hours, with some orders being incorrect or incomplete.

Cleanliness

Generally positive remarks about the cleanliness of the restaurant, although some noted issues with the atmosphere and maintenance.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
  • CZ
    Cory Zorn
    Nov 10, 2025
    1.0
    For what I paid for I didn't get much. Wasn't impressed with the food. Coffee was out and coffee bar was very dirty
  • JL
    Justin Leer
    Nov 9, 2025
    2.0
    Im a doordasher. Eli was rude when I asked about an order that was NOT on the screen. Unacceptable.
  • SL
    Stephanie Lee
    Nov 5, 2025
    5.0
    I accidentally put in the wrong location when ordering online this morning (my bad, I was in class), but the staffs were super nice and helped me fix it right away. Everyone had such a great attitude and was really patient, amazing staff, they deserve a raise!
  • AS
    Ava Shecterle
    Oct 15, 2025
    1.0
    Went in around 6. Asked for a bread bowl with broccoli cheese soup. They didnt have ANY bread bowls. Okay, whatever. I get the Parm BLT & the broccoli cheese (pick 2) after looking at the menu super quickly. They dont offer bread, just apple or chips for the side. It comes out and the BLT is a salad? No thats just false advertisement. Staff did absolutely nothing to change anything. I dont spend money on your overpriced food just to get ripped off. Your establishment is called Panera BREAD and if you have no BREAD at 6pm on a Monday then you need to fix something.
  • MG
    Mike Gerber
    Oct 5, 2025
    1.0
    We always order ahead but this location is Easily overwhelmed and as slow as stampeding snails through a can of peanut butter. Love Panera but don't like this location. Overwhelmed at 145pm... Would hate to see how slow there service is at noon and 5pm...
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Frequently Asked Questions About Panera Bread

Does Panera Bread in Ames accept reservations?

No, Panera Bread in Ames does not accept reservations.

What are the operating hours for Panera Bread in Ames?

Panera Bread in Ames is open daily from 6:00 AM to 9:00 PM, with Sunday hours starting at 7:00 AM.