McDonald's

3.3
1289 reviews
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Business Details

3621 Lincoln Way, Ames, IA
50010, United States
(515) 292-5200
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3621 Lincoln Way, Ames, IA
50010, United States

Hours

Reviews

3.3
1,289 reviews
5 stars
385
4 stars
302
3 stars
230
2 stars
111
1 star
261

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness; some customers praised the staff while others reported rudeness and poor service.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with many customers expressing frustration over repeated mistakes.

Food Quality

Inconsistent food quality reported, with some customers receiving cold or poorly prepared items, while others enjoyed fresh and hot meals.

Service Speed

Many customers noted slow service, particularly during busy times, with long wait times for both drive-thru and in-store orders.

Cleanliness

Concerns raised about cleanliness, including dirty tables and unsanitary conditions in the restaurant.
  • LW
    Lindsay Wiley
    5 days ago
    5.0
    Great
  • SS
    Sai
    Oct 30, 2025
    5.0
    The employees working night shift (10/29/25) deserve a raise for hooking me up with this cookies + ice cream combo for free! The nicest staff too, I have interacted with them before and they are extremely polite. I never leave a review but they deserve it!
  • YB
    Yum Bunp
    Oct 21, 2025
    3.0
    So the service was okay. People seemed nice as well. I have two problems with this establishment. First of all I brought my family and was expecting an inviting atmosphere. Instead I had to endure the most awkward and scary meal of my life. A young man decided to sit next to us and stare at me and my family disturbingly. He asked us if we study at the library multiple times and even called my youngest child unemployable due to their dream of being an astronaut. This to say the least was unacceptable and an employee should’ve stepped in. And got a regular when I ordered a sweet tea. Third time this has happened.
  • HB
    hussein baderdine
    Oct 9, 2025
    1.0
    very long service and they don’t have mcflurry, also service took forever
  • CH
    Chad Huddleston
    Sep 20, 2025
    5.0
    Great
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 3621 Lincoln Way in Ames, IA?

This McDonald's location is open from 5:00 AM to 1:00 AM Monday through Tuesday, until 4:00 AM on Wednesday, open 24 hours Thursday through Saturday, and from 4:00 AM to 1:00 AM on Sunday.

What hours is the drive-through at this McDonald's open?

The drive-through is open from 5:00 AM to 1:00 AM Monday and Tuesday, until 4:00 AM on Wednesday, operates 24 hours Thursday through Saturday, and from 4:00 AM to 1:00 AM on Sunday.