Brand Certified
McDonald's
3.0(2185 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
129 South Duff, Ames, IA
50010, United States
Certified by McDonald's • Feb 22, 2026
(515) 232-1234
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.0
2,185 reviews
5 stars
539
4 stars
400
3 stars
416
2 stars
231
1 star
568
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 20 minutes for orders.
Order Accuracy
Many reviews highlighted issues with missing items and incorrect orders, indicating a lack of attention to detail.
Food Quality
Numerous complaints were made about cold, stale, or poorly prepared food, with specific mentions of cold fries and incorrect drink orders.
Cleanliness
The restaurant was often described as dirty, with overflowing trash and unpleasant odors reported by multiple customers.
Staff Attitude
While some employees received praise for their friendliness, many reviews noted a lack of customer service and unfriendly interactions.
- AWAdeline WeberFeb 15, 20261.0Wanted a burger with lettuce and onion and no pickle and I just got pickle lmao
- IVIvy VossFeb 15, 20262.0Long wait at drive up and luke warm food. On top of that, either the person taking the order or else the person filling it did not listen in regards to ketchup and dipping sauces so I had to go in. I would not recommend this location.
- KBKevin BanksJan 25, 20263.0Food is almost always cold and stale or recooked
- JCJ ChristinaJan 19, 20265.0This location seems like they work hard to satisfy customers.
- KLKortasia LeeJan 9, 20262.0Literally every time I come here something is forgotten from my order or they don’t have something basic that’s on every menu
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 129 South Duff, Ames, IA?
The McDonald's on 129 South Duff in Ames, IA is open Monday to Tuesday from 4:00 AM to 1:00 AM, Wednesday to Saturday 24 hours, and Sunday from 4:00 AM to 1:00 AM.
When can I use the drive-thru at this McDonald's location?
The drive-thru is open Monday and Tuesday from 4:00 AM to 1:00 AM, Wednesday to Saturday 24 hours, and Sunday from 4:00 AM to 1:00 AM.
Does this McDonald's offer delivery services?
Yes, this McDonald's offers delivery services including curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at McDonald's on South Duff?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order from McDonald's online or through a mobile app?
Yes, you can order through the McDonald's App available on iOS and Android and also use the delivery URL at mcdonalds.order.online/business/-5579.
Are there any notable places near McDonald's at 129 South Duff to visit?
Nearby places include Boulder Tap House, a local restaurant and bar where you can enjoy American cuisine, and Celaya TexMex, a Mexican restaurant for authentic Tex-Mex dishes.
Is there a convenient gas station near McDonald's for a quick stop?
Yes, Kwik Trip and BP gas stations are nearby, offering fuel and convenience items for customers on the go.
Where can I find automotive services near McDonald's at this location?
Several automotive services are close by including Ames Tire Shop, Trickles Tires and Automotive, Butch's Automotive, and Jiffy Lube for tire and vehicle repairs.
Does McDonald's on South Duff have a rewards program?
Yes, through MyMcDonald's Rewards you can earn points for free food. More information is available at mcdonalds.com/us/en-us/mymcdonalds.html.
What categories best describe this McDonald's location?
This McDonald's is categorized as a fast food restaurant, breakfast restaurant, coffee shop, burger joint, sandwich restaurant, and also offers ice cream and frozen desserts.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website