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Jimmy John's

4.1
(246 reviews)
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Business Details

2721 E 13th St, Ames, IA
50010, United States
(515) 232-9344
https://locations.jimmyjohns.com/ia/ames/sandwiches-1757.html

About

Sandwich Restaurant

Location

Jimmy John's
2721 E 13th St, Ames, IA
50010, United States

Hours

Reviews

4.1
246 reviews
5 stars
130
4 stars
60
3 stars
24
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the fast and friendly service, with many noting the staff's helpfulness and cheerful demeanor.

Food Quality

While many enjoyed the sandwiches and found them fresh, there were several complaints about inconsistencies in portion sizes and food quality.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting dirty tables and unsanitary conditions.

Pricing Concerns

Several customers expressed concerns about high prices and perceived value, particularly regarding additional charges for extras.
  • RT
    Reynaldo Torres
    Feb 10, 2026
    5.0
    Thank you for the nice service and delicious food. I would like to mention Jordan for his great customer service. He is great, kind and served me with a smile. Treat him well!
  • MS
    Mark Sorenson
    Jan 23, 2026
    1.0
    Dont order on the app from here, if you pay by card they out source the delivery and double the charge. I paid $40 originally then got hit with another $40 from them on my payment app
  • JM
    Jerry Macken
    Nov 17, 2025
    1.0
    Ordered 5 sandwiches while refueling just off 35 on 11/16 5:30pm. My daughter said her sandwich tasted like hand sanitizer. I said no way and asked to take a bite. Sandwich definitely had some cross contamination with a cleaning product from whoever assembled the sandwich. (Bad taste was inside sandwich- not outside the bread. Maybe remind crew to wash those hands and change gloves when going from cleaning to sandwich building.
  • HJ
    Harold Nagle JR
    Nov 14, 2025
    2.0
    I would always stop on Fridays and grab some lunch. Since the ice tea machine has been out of service for some time now. We have had to find an alternate place to buy our lunch.
  • EL
    Ed LeQuire
    Sep 28, 2025
    5.0
    #12, yum
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Brand Certified Facts from Jimmy John's

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Certified February 22, 2026Yext Knowledge Graph
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