Jimmy John's

4.1
244 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2721 E 13th St, Ames, IA
50010, United States

Hours

Reviews

4.1
244 reviews
5 stars
129
4 stars
60
3 stars
24
2 stars
7
1 star
24

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on sandwich quality, with some customers reporting issues like cross-contamination and skimpy ingredients.

Service Speed

Many customers praised the fast service, often referring to it as 'freaky fast'.

Staff Attitude

Customer experiences with staff were varied; some reported friendly and helpful service, while others noted disinterest or rudeness.

Cleanliness

The cleanliness of the location received positive feedback, although some reviews mentioned dirty tables.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating inconsistency in order accuracy.
  • JM
    Jerry Macken
    Nov 17, 2025
    1.0
    Ordered 5 sandwiches while refueling just off 35 on 11/16 5:30pm. My daughter said her sandwich tasted like hand sanitizer. I said no way and asked to take a bite. Sandwich definitely had some cross contamination with a cleaning product from whoever assembled the sandwich. (Bad taste was inside sandwich- not outside the bread. Maybe remind crew to wash those hands and change gloves when going from cleaning to sandwich building.
  • HJ
    Harold Nagle JR
    Nov 14, 2025
    2.0
    I would always stop on Fridays and grab some lunch. Since the ice tea machine has been out of service for some time now. We have had to find an alternate place to buy our lunch.
  • EL
    Ed LeQuire
    Sep 28, 2025
    5.0
    #12, yum
  • TM
    Thomas Mertz
    Sep 18, 2025
    4.0
    This Jimmy John's was pretty good. The staff didn't ring up our order accurately but they fixed it when we told them what was wrong. It is very clean, quiet, and only a minute off I-35. The sandwich ingredients were fresh.
  • AW
    Al Weltha
    Aug 28, 2025
    4.0
    Whenever i want an expensive sandwich made by someone who expects a big tip i always think of Jimmy John's. They are the Starbucks of overpriced fast food. If you like JJ's, you'll like this place just fine. It is precisely like all the other ones you've ever been to. Drive through is fast and efficient and spendy. No reason to hang around because there is no atmosphere. Nothing you haven't seen 100 times before. Stuff your face and beat it. $10 cold sandwich. No drink. 20% suggested tip. If you're really hungry, they have a $20+ option. Thanks come again. It just isn't worth it anymore.