Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 535 S Duff Ave in Ames is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
454 reviews
5 stars
275
4 stars
75
3 stars
48
2 stars
21
1 star
35
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the burgers and fries, with many praising the freshness and flavor, although some reported issues with overcooked or greasy food.
Service Experience
While many reviews highlighted friendly and helpful staff, there were also complaints about unprofessional behavior and order inaccuracies.
Pricing Concerns
Numerous customers expressed that the food is overpriced for the quality and portion sizes, leading to dissatisfaction regarding value for money.
Cleanliness
The restaurant was often noted for being clean and well-maintained, contributing positively to the dining experience.
Customer Satisfaction
Overall, there were mixed feelings about returning, with some customers eager to revisit due to positive experiences, while others vowed not to return due to high prices and food quality issues.
- RHrich hodsonNov 5, 20255.0Great service and the best burgers with fresh cut fries!
- TOToni Berns OrrellNov 3, 20251.0High priced, sloppy burgers, over salted fries, would never recommend eating here again. Can't believe how much I paid for the small amount of sloppy made food I received.
- THTracy HarpOct 16, 20255.0Eat at Ames, Iowa location frequently. Food is always top notch along with service!
- KWkimberly williamsSep 13, 20255.0Every single time I go into this place, I walk out with a smile. I specifically want to give a shout out to one worker name Bowie .... He has the best customer service...... Great job dude
- MBMichelle BjellandAug 26, 20253.01st time at Five Guys. French fries were the highlight. Real potatoes. They also have peanuts in the shell for you to eat while you wait for food. The person taking my order was very friendly and helpful. Now the down side...my burger was over cooked, dry, and actually crunchy is spots. Would go back for fries and maybe try a shake.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
What types of food can I get at Five Guys in Ames?
Five Guys in Ames offers burgers, cheeseburgers, fries, milkshakes, hot dogs, veggie sandwiches, and grilled cheese with many customization options.
Does Five Guys at 535 S Duff Ave accept reservations?
No, this Five Guys location does not accept reservations.
What are the opening hours of Five Guys in Ames?
Five Guys is open daily from 11:00 AM to 10:00 PM for dine-in and pickup, and delivery is available from 11:00 AM to 9:30 PM.
Can I order Five Guys online for delivery or pickup?
Yes, you can order for delivery or in-store pickup through their website or the Five Guys app.
Does the Ames Five Guys offer gluten-free options?
Yes, buns and hot dogs contain gluten, but you can order sandwiches without buns as wraps or bowls. Cross-contamination risks exist; check allergen charts for details.
What payment methods are accepted at Five Guys in Ames?
They accept cash, American Express, Discover, Mastercard, Visa, Apple Pay, and Android Pay.
Is Five Guys in Ames wheelchair accessible?
Yes, this location has a wheelchair accessible entrance and also offers seating and restrooms accessible to all.
What nearby places can help me find Five Guys at 535 S Duff Ave?
Nearby places such as Sport Clips Haircuts of Ames and Texas Roadhouse can be landmarks when locating Five Guys at 535 S Duff Ave.
Are there other dining options near Five Guys in Ames?
Yes, nearby restaurants include Wingstop for chicken, HuHot Mongolian Grill for Asian cuisine, and Firehouse Subs for sandwiches.
What services are available near Five Guys for automotive needs?
Near Five Guys, you can find AutoZone for auto parts, LOF Xpress™ Oil Change for maintenance, and U-Save Car & Truck Rental for vehicle rental needs.