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Dunkin'

3.9
(628 reviews)

Business Details

2650 Lincoln Way, Ames, IA
50014, United States
(515) 337-1780
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ames, IA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2650 Lincoln Way, Ames, IA
50014, United States

Hours

Reviews

3.9
628 reviews
5 stars
280
4 stars
152
3 stars
89
2 stars
40
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report slow service and incorrect orders.

Food Quality

There are significant concerns about food quality, with reports of stale donuts, undercooked sandwiches, and inconsistent drink preparation.

Cleanliness

Multiple reviews highlight serious cleanliness issues, including unsanitary conditions and poor hygiene practices among staff.

Atmosphere

The atmosphere is generally described as friendly and welcoming, though some customers noted it can get chaotic during busy times.

Management Issues

Several reviews indicate dissatisfaction with management, citing poor operational oversight and a lack of employee morale.
  • CL
    Courtney Lambert
    Feb 14, 2026
    2.0
    Delivery was fast. But my bagel was burnt and too hard to eat. I really needed this bagel today 💔
  • DV
    D V
    Feb 8, 2026
    5.0
    I had an amazing experience with the drive thru. Not only was the service speedy, the employees were friendly. I wish she had a name tag but the Indian woman who was working the drive thru today when I came was very sociable and I appreciated the good service.
  • KK
    Kami
    Jan 19, 2026
    5.0
    Fast service , good donuts
  • BS
    Batuhan Sonmez
    Dec 22, 2025
    5.0
    Everything was great! I came here for a sandwich and a coffee. Food is cheap, service is quick and atmosphere is nice. The staff is warm and kind. I would definitely recommend!
  • IF
    Iddo Friedberg
    Dec 15, 2025
    1.0
    Asked for a dozen jelly donuts a day in advance. They are incapable of fulfilling such an order, but did not tell me that until I came to pick it up.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 2650 Lincoln Way, Ames, IA?

Dunkin' is open daily from 5:00 AM to 9:00 PM.

What holiday drinks are currently available at Dunkin'?

Dunkin' offers the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a Berry Sangria Refresher for the holiday season.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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