Dunkin'

3.9
621 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ames, IA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2650 Lincoln Way, Ames, IA
50014, United States

Hours

Reviews

3.9
621 reviews
5 stars
276
4 stars
152
3 stars
87
2 stars
40
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report slow service and incorrect orders.

Food Consistency

There are complaints about food consistency, particularly with donuts and breakfast items being stale or improperly prepared.

Cleanliness Issues

Multiple reviews highlight serious cleanliness concerns, including unsanitary handling of food and dirty facilities.

Management Changes

Recent management changes have led to both positive and negative feedback, with some customers noting improvements in service and product quality, while others express disappointment.

Customer Experience

Overall customer experiences vary widely, with some enjoying their visits and others expressing frustration over long wait times and poor service.
  • CH
    Chad Huddleston
    Nov 17, 2025
    5.0
    Looks nice in side.
  • HS
    Hasan Sagga
    Oct 14, 2025
    3.0
    Good
  • AL
    Autumn Lanser
    Sep 14, 2025
    5.0
    I've never had anything but great service! Been going to this location for years. Better than all the Starbucks in town & that just means the bar has been set high! The "new" manager is super sweet & very efficient! The place has never ran better!
  • AA
    Ally
    Sep 4, 2025
    5.0
    I have been going to this Dunkin regularly for two years and the staff is always amazing! They're so kind and great at what they do! The management seems really great. The drinks and food are great, but I wish the drinks could be consistent. I really notice this because I always get the same drink. I have heard that Dunkin doesn't give their employees clear recipes for drinks and I really wish they would! It would make a big difference with consistency.
  • BA
    Bryce Anderson
    Aug 23, 2025
    1.0
    A year or so ago they completely changed the staff and ever since the service as been slow and poor. From getting orders wrong over to simply taking forever to hand over my items. Overall, I'd say its location while nice on campus options will be more beneficial for students then here.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 2650 Lincoln Way, Ames, IA?

Dunkin' is open daily from 5:00 AM to 9:00 PM.

What holiday drinks are currently available at Dunkin'?

Dunkin' offers the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a Berry Sangria Refresher for the holiday season.