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Arby's

4.0
(852 reviews)
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Business Details

409 S Duff Ave, Ames, IA
50010, United States
(515) 232-0867
http://www.arbys.com/locations/us/ia/ames/409-s-duff-ave/store-5537
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
409 S Duff Ave, Ames, IA
50010, United States

Hours

Reviews

4.0
852 reviews
5 stars
388
4 stars
243
3 stars
133
2 stars
38
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers reported inconsistent service, including wrong orders, long wait times, and missing items.

Food Quality

Feedback on food quality was mixed, with some enjoying the meals while others received cold or poorly prepared items.

Staff Friendliness

Many reviews highlighted friendly and helpful staff, contributing positively to the overall experience.

Cleanliness

The restaurant was generally noted as clean, although some customers mentioned issues like flies in the dining area.
  • TM
    Tiffany Matney
    Jan 14, 2026
    1.0
    I don’t know what’s going on with this place but I come here to get a French dip. I love French tips. I ordered a French dip curly fries large with a large Coke no ice with arbys sauce. They tell me there’s a wait that’s not a problem I pull forward. They bring out the wrong food. I have to go back inside to get the food. They told me it’ll still be a little bit longer to go wait in my car and they will bring it out. I go sit in the car. They bring out a French dip with ketchup that’s not arby’s sauce a small curly fry. That’s not a large and they give me a small Coke. Then they overfilled ajua sauce so when I go to open it, I spilled all over myself. That’s my fault and there’s no napkins to clean it up. I have no clue what’s going on in the back there but it’s kind of crazy.
  • MM
    Minespidur
    Dec 15, 2025
    4.0
    It’s a pretty run of the mill Arby’s for the most part, food is decent and service is much more consistent than the Taco Bell next door. I’ve never really seen it busy in here either. Nice little area with plenty of seating inside.
  • AB
    Alan Berneman
    Dec 5, 2025
    4.0
    Good food, quick service
  • AK
    Abby tony Kinyon
    Dec 2, 2025
    5.0
    Always good
  • AS
    Anthony Stevens
    Nov 25, 2025
    5.0
    I know it's fast food but I like the roast beef sandwiches!
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Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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