Arby's

4.0
851 reviews
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Business Details

409 S Duff Ave, Ames, IA
50010, United States
(515) 232-0867
http://www.arbys.com/locations/us/ia/ames/409-s-duff-ave/store-5537
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
409 S Duff Ave, Ames, IA
50010, United States

Hours

Reviews

4.0
851 reviews
5 stars
388
4 stars
243
3 stars
133
2 stars
38
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed their meals while others received cold or poorly prepared items.

Service Consistency

Service quality varies; some customers praised friendly and quick service, while others reported slow service and order inaccuracies.

Cleanliness

Generally positive remarks about cleanliness, with some customers noting a clean dining area.

Customer Experience

Several customers highlighted positive interactions with staff, though there were complaints about rude employees and poor handling of orders.
  • MM
    Minespidur
    Dec 15, 2025
    4.0
    It’s a pretty run of the mill Arby’s for the most part, food is decent and service is much more consistent than the Taco Bell next door. I’ve never really seen it busy in here either. Nice little area with plenty of seating inside.
  • AB
    Alan Berneman
    Dec 5, 2025
    4.0
    Good food, quick service
  • AK
    Abby tony Kinyon
    Dec 2, 2025
    5.0
    Always good
  • AS
    Anthony Stevens
    Nov 25, 2025
    5.0
    I know it's fast food but I like the roast beef sandwiches!
  • CZ
    Cory Zorn
    Oct 9, 2025
    1.0
    The food was cold. Service took forever. There was hardly anybody in there and they were just standing around talking and playing with your cell phones. Service took for almost 20 minutes to get my loaded Italian and my beef sandwich. Ridiculous
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