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Arby's

3.9
(691 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2722 East 13th Street, Ames, IA
50010, United States

Hours

Reviews

3.9
691 reviews
5 stars
286
4 stars
202
3 stars
115
2 stars
39
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly and efficient staff while others reported poor service and order inaccuracies.

Food Quality

Food quality received varied feedback; while many enjoyed the taste and freshness, some reported issues with food preparation and consistency.

Cleanliness

The restaurant was generally noted as clean, though some customers mentioned dirty tables and restrooms at times.

Staff Attitude

Staff attitude was inconsistent, with some customers highlighting friendly and helpful service, while others felt staff were indifferent or unengaged.
  • SC
    Sona Selian Cornelis
    Feb 17, 2026
    4.0
    The girl that took my order was very friendly and explained some of the menu items to me. I had the bbq beef brisket sandwich,the flavor was good but I thought the meat was too gristley/rubbery so I had to pick most of it out and throw it away.
  • RO
    Richard J. Oberle
    Jan 4, 2026
    5.0
    Everything you would expect at Arby's. Everything was clean an imperfect order in the staff was pleasant.
  • DS
    Debbie Sloth
    Dec 27, 2025
    3.0
    We were in a hurry, grabbed the roast beef sliders & left.
  • PP
    Paul Perkins
    Dec 19, 2025
    1.0
    Went to this location and they have no beef waited 10 minutes before anyone even acknowledged me this is messed up I thought you had the meat's
  • CA
    Craig Adams
    Dec 19, 2025
    5.0
    Always a great meal created by great people when I choose this arbys location!

Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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