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Wendy's

3.7
(1165 reviews)

Business Details

3530 8th St. Sw, Altoona, IA
50009, United States
(515) 957-0373

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3530 8th St. Sw, Altoona, IA
50009, United States

Hours

Reviews

3.7
1,165 reviews
5 stars
464
4 stars
284
3 stars
177
2 stars
61
1 star
179

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including slow response times, incorrect orders, and rude staff.

Temperature Problems

Many reviews mentioned that the dining area was uncomfortably cold, leading to customer dissatisfaction.

Food Quality

There were numerous complaints about food quality, including cold items, incorrect orders, and undercooked food.

Positive Staff Interactions

Despite the issues, some customers praised individual staff members for their friendliness and helpfulness.

Inconsistent Experience

Overall experiences varied widely, with some customers enjoying their meals while others had significant complaints.
  • DS
    Debby Stanton
    Feb 26, 2026
    3.0
    This place was freezing inside. Don't patronize this place in the winter time. Even the staff wear coats.
  • ES
    Elziabeth stout
    Feb 18, 2026
    2.0
    Service was bad
  • TC
    Tessa Colyn
    Feb 16, 2026
    3.0
    Warm or cold outside, Bring your coat inside otherwise you'll freeze. Loving the new grilled chicken wrap!
  • SK
    Saurabh Khanna
    Feb 12, 2026
    1.0
    👎👎👎👎👎👎👎👎
  • DS
    Dennis Stanton
    Feb 2, 2026
    1.0
    The dining room is *VERY COLD*. People were leaving with their food. Some customers were eating with their gloves on and talking about how they were not going back because of how very cold it was in there. It was warmer outside than it was in that dining room. They need to TURN ON THE HEAT. Management needs to stop trying to save a buck by keeping the heat off. It's been like that the last few times we have been there. We're not going back until this changes.

Frequently Asked Questions About Wendy's

What are the operating hours for the drive-thru at Wendy's Altoona location?

The drive-thru is open daily from 6:30 AM to 1:00 AM.

Does the Altoona Wendy's offer breakfast?

Yes, breakfast is served and you can order breakfast combos, classic sandwiches, coffee, and sides via the app or website.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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