Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,155 reviews
5 stars
462
4 stars
282
3 stars
175
2 stars
60
1 star
176
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and food quality.
Customer Service
Feedback on staff behavior was mixed; some praised friendly service while others noted rudeness and unprofessionalism.
Food Quality
Several reviews mentioned cold or poorly prepared food, with some customers expressing concerns about food safety.
Cleanliness
While some customers found the restaurant clean, others pointed out issues with the dining area and bathrooms.
Service Speed
Customers experienced long wait times, particularly in the drive-thru, with some noting that service was quick during less busy times.
- SOSteph OlsenJan 3, 20263.0Food is good, served hot and fresh if eating inside. Extremely slow service though with only one person at the counter taking orders plus filling them himself. Get this dude a helper or 2! Very cold inside the restaurant, my fingers, hands, face, and nose were all cool to the touch. Not a good way to keep people coming back.
- JWjulie wilburDec 30, 20255.0Fast service. The food was hot and fresh
- BFBruce FleenorDec 17, 20253.0Charged me for an extra baconator I didn't order
- ABAustin BeasonNov 23, 20251.0Waited 15 minutes for someone else to get there food then we got pulled then had to wait 10 more minutes, while 2 vehicles got their food who was behind me. Just ordered chicken tenders and fries. The people behind us had more then 1 bag of food.They need to figure there stuff out.
- MBMollie BullingtonOct 31, 20251.0Worst place to eat manager J is very rude. We went through the drive-through was told to wait so we waited 10 minutes then he finally came on took our order after everything that we ordered is that it are you done? Pulled up to the window to pay and I asked What did we order because he had us forget after asking every single time we placed the order if we was done. Instantly gave us attitude, when he went to give us the drinks and a carrier, I informed him I had a surgery and he looked at me as if I was inconveniencing him because I could not take it through the drive-through that way I had to take them one by one. I attempted to call the manager on duty. He answered, didn’t know what store number he was didn’t know who his superior was just a very awful experience.
Frequently Asked Questions About Wendy's
Is Altoona Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's Altoona location?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does the Altoona Wendy's offer breakfast?
Yes, breakfast is served and you can order breakfast combos, classic sandwiches, coffee, and sides via the app or website.
Is delivery available at the Wendy's in Altoona, IA?
Delivery availability can be checked through the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options does Wendy's Altoona accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's Altoona location?
You can contact the location directly at (515) 957-0373 or reach customer care through their website's Contact page, live chat, phone, or satisfaction survey.
Where can I find the menu and prices for this Wendy's location?
Menu and pricing details can be found at order.wendys.com or via the Wendy's mobile app after selecting the Altoona location.
Are there any nearby restaurants or places where I can shop before or after visiting Wendy's in Altoona?
Nearby you can find Pancheros Mexican Grill for Mexican cuisine, Papa Murphy's for pizza, Buffalo Wild Wings for American food, and retail stores like Mattress Firm.
What other fast food options are close to Wendy's in Altoona?
Other fast food nearby include Arby's, McDonald's, and Jersey Mike's Subs, offering a variety of sandwiches and burgers.
Is there a convenience store or gas station near the Wendy's Altoona location?
Yes, Circle K convenience store and Murphy USA gas station are nearby, making it convenient for quick stops before or after your meal.
Does this Wendy's offer dine-in and drive-thru services?
Yes, Wendy's Altoona offers dine-in, drive-thru, takeout, and delivery services where available.