Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including slow response times, incorrect orders, and rude staff.
Temperature Problems
Many reviews mentioned that the dining area was uncomfortably cold, leading to customer dissatisfaction.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and undercooked food.
Positive Staff Interactions
Despite the issues, some customers praised individual staff members for their friendliness and helpfulness.
Inconsistent Experience
Overall experiences varied widely, with some customers enjoying their meals while others had significant complaints.
DS
Debby Stanton
Feb 26, 2026
3.0
This place was freezing inside. Don't patronize this place in the winter time. Even the staff wear coats.
ES
Elziabeth stout
Feb 18, 2026
2.0
Service was bad
TC
Tessa Colyn
Feb 16, 2026
3.0
Warm or cold outside, Bring your coat inside otherwise you'll freeze.
Loving the new grilled chicken wrap!
SK
Saurabh Khanna
Feb 12, 2026
1.0
👎👎👎👎👎👎👎👎
DS
Dennis Stanton
Feb 2, 2026
1.0
The dining room is *VERY COLD*. People were leaving with their food. Some customers were eating with their gloves on and talking about how they were not going back because of how very cold it was in there. It was warmer outside than it was in that dining room. They need to TURN ON THE HEAT. Management needs to stop trying to save a buck by keeping the heat off. It's been like that the last few times we have been there. We're not going back until this changes.
What are the operating hours for the drive-thru at Wendy's Altoona location?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does the Altoona Wendy's offer breakfast?
Yes, breakfast is served and you can order breakfast combos, classic sandwiches, coffee, and sides via the app or website.
Is delivery available at the Wendy's in Altoona, IA?
Delivery availability can be checked through the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options does Wendy's Altoona accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's Altoona location?
You can contact the location directly at (515) 957-0373 or reach customer care through their website's Contact page, live chat, phone, or satisfaction survey.
Where can I find the menu and prices for this Wendy's location?
Menu and pricing details can be found at order.wendys.com or via the Wendy's mobile app after selecting the Altoona location.
Are there any nearby restaurants or places where I can shop before or after visiting Wendy's in Altoona?
Nearby you can find Pancheros Mexican Grill for Mexican cuisine, Papa Murphy's for pizza, Buffalo Wild Wings for American food, and retail stores like Mattress Firm.
What other fast food options are close to Wendy's in Altoona?
Other fast food nearby include Arby's, McDonald's, and Jersey Mike's Subs, offering a variety of sandwiches and burgers.
Is there a convenience store or gas station near the Wendy's Altoona location?
Yes, Circle K convenience store and Murphy USA gas station are nearby, making it convenient for quick stops before or after your meal.
Does this Wendy's offer dine-in and drive-thru services?
Yes, Wendy's Altoona offers dine-in, drive-thru, takeout, and delivery services where available.
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